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2017 GLC300. The car was parked in the garage for 7 days. My wife started it and Drove off. She called me and says there’s a message of dashboard Battery 🔋 Stop Vehicle Leave Engine Running
Does this mean we have to go to the Dealer to clear message and Replace battery ?
The vehicle was parked and locked and we checked that nothing was on in the cabin.
- interestingly something similar happened to our 2016 GLE 4Matic. Left the car parked and locked for 4 days. Came back and the battery was completely dead. Had to have MB Roadside come and replace the battery.
is this a Mercedes problem ? Now we are worried that if we go away for 2weeks, we’ll probably come back to two dead vehicles.
2017 GLC300. The car was parked in the garage for 7 days. My wife started it and Drove off. She called me and says there’s a message of dashboard Battery 🔋 Stop Vehicle Leave Engine Running
Does this mean we have to go to the Dealer to clear message and Replace battery ?
The vehicle was parked and locked and we checked that nothing was on in the cabin.
- interestingly something similar happened to our 2016 GLE 4Matic. Left the car parked and locked for 4 days. Came back and the battery was completely dead. Had to have MB Roadside come and replace the battery.
is this a Mercedes problem ? Now we are worried that if we go away for 2weeks, we’ll probably come back to two dead vehicles.
Just connect it to another car and recharge the battery. It should clear the message.
Just connect it to another car and recharge the battery. It should clear the message.
- I don’t have the cables to do it. It’s under warranty. I want the dealer to have a look, leave it hooked up to their system overnight, recharge the battery and check for problems. I want to have it recorded. There could be something else going on. Might as well. We paid for the darn warranty.
- I don’t have the cables to do it. It’s under warranty. I want the dealer to have a look, leave it hooked up to their system overnight, recharge the battery and check for problems. I want to have it recorded. There could be something else going on. Might as well. We paid for the darn warranty.
That makes sense. It could be the battery. It could be the alternator. It could be a loose cable. It could be a SAM. It could be a random module, like a seat control module, generating electrical noise that keeps the network from sleeping and thus draining the battery. Or a bunch of other things. The electrical systems in these cars need to be diagnosed by someone who knows what they're doing.
I had the same message on my 2017 GLC and it came back again after letting the engine idle for over 30 minutes. Had to take it to the dealer. They had to change the main battery and battery for Start-Stop function. It was covered under the warranty. (See my earlier post on it).
I had the same message on my 2017 GLC and it came back again after letting the engine idle for over 30 minutes. Had to take it to the dealer. They had to change the main battery and battery for Start-Stop function. It was covered under the warranty. (See my earlier post on it).
- that’s great 👍🏻. I hope the dealer does something to fix this problem permanently. There’s definitely a glitch. This is not normal. Super scary when you are driving and it tells you to stop vehicle and leave engine running.
My wife said the battery 🔋 warning message went away but then it came back. I hope the Dealer replaces it under warranty. Don’t want to pay $300 for a new battery like I did on the 2016 GLE350 4Matic.
Don’t know if a hot climate temp is a factor. Certainly don’t want to be replacing batteries every 3 years. I know people complain about battery problems In Cold 🇨🇦 Climates.
I know my friend has an Audi and the battery is in the boot (trunk). Doesn’t get warmed up by the engine. He is constantly complaining about battery problems
My wife said the battery 🔋 warning message went away but then it came back. I hope the Dealer replaces it under warranty. Don’t want to pay $300 for a new battery like I did on the 2016 GLE350 4Matic.
Don’t know if a hot climate temp is a factor. Certainly don’t want to be replacing batteries every 3 years. I know people complain about battery problems In Cold 🇨🇦 Climates.
I know my friend has an Audi and the battery is in the boot (trunk). Doesn’t get warmed up by the engine. He is constantly complaining about battery problems
Keep the battery between 50-80 deg F and you will get the best results. Glad the code went away.
I had a similar experience when my '17 GLC was only 8 months old. Drove to Nantucket from DC and about 3 weeks into the visit the car turned up with a totally dead battery. Roadside Assistance arranged a jump and told me to drive the car about an hour. Thereafter I had no problems. The dealer back in DC found loads of low voltage type fault codes but nothing to explain why the battery had drained. No further battery issues until this spring when (about to depart to Nantucket) I had the battery checked and the dealer put in a new battery (at about 18,000) miles and 3 1/2 years old) under warranty. My conclusion is that these vehicles have so much going on electronically that every now and then something misfires and usually but not always cures itself. Frustrating at the time, but I'm glad I hung in with my GLC. Good luck,
The early ones used to throw a belt every now and then, there was a bulletin about re-positioning the alternator. I've also changed an alternator or two with a bad freewheel pulley, it can spin but not actually turn the alternator fast enough to charge.
The early ones used to throw a belt every now and then, there was a bulletin about re-positioning the alternator. I've also changed an alternator or two with a bad freewheel pulley, it can spin but not actually turn the alternator fast enough to charge.
Take it to the dealer.
Good thinking. Was that recalled? It sounds like they should have done that...
Good thinking. Was that recalled? It sounds like they should have done that...
No, never saw it as a recall, it didn't happen very often, but there was enough that they posted a bulletin saying if it happened to loosen and re-position and then re-torque the alternator in proper sequence, as if maybe they assumed a bunch of them were not quite assembled properly.
All the ones I saw personally, the belt wasn't even damaged, just laying on the underpanel in the engine bay. I did replace 2 alternators with pulley failures.
Update, the dealer checked it out and says the Starter battery will be replaced under warranty. I asked if they would Replace the main battery too but was told that they can only replace what’s defective. I guess once the new starter battery is in, they’ll test it again and see what happens.
Update, the dealer checked it out and says the Starter battery will be replaced under warranty. I asked if they would Replace the main battery too but was told that they can only replace what’s defective. I guess once the new starter battery is in, they’ll test it again and see what happens.
For what it's worth, the starter battery is the main battery. The auxiliary battery is not really a battery. It's a small super-capacitor bank in the passenger footwell. It's a lot cheaper than the big AGM starter battery and not too tough to change.
For what it's worth, the starter battery is the main battery. The auxiliary battery is not really a battery. It's a small super-capacitor bank in the passenger footwell. It's a lot cheaper than the big AGM starter battery and not too tough to change.
- thanks for the info. I thought there were 2. Picked my car from the dealer. Excessive Resistance on starter battery - Replaced under warranty. It must’ve been a bad batch MB put in. Don’t know who their supplier is. We’ll see how long this one lasts.
Which has the same setup as the X253. Is it the temperature causing your battery to drain faster than normal?
Also, great that your car is repaired. Must have been a bad ol' batch.
2015 W205 C300 just had this message as well after a week of 115 degree weather.
- I don’t think it’s the weather 110F temp. This happened when the car was left parked in our garage for 7 days. Something similar happened to our GLE350 4Matic as well, it was parked for 4 days - there was no message, however, the battery was completely flat. The car was locked and armed and I checked to make sure nothing was left on, in the cabin. The MB roadside tech was also surprised that the battery would be completely dead on a 4 year old vehicle. I think MB has and a bad batches of batteries 🔋 out in but won’t admit it or take responsibility for it. I had to pay out of pocket for the battery for the GLE350, I think MB should’ve reimburse me for this. I guess I need to write them a letter and ask. Luckily the glc300 was covered
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