Update to Mercedes me \ Map update
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Joined: Sep 2020
Posts: 240
Likes: 43
From: Wyoming
2020 GLC 300 SUV 4Matic
Update to Mercedes me \ Map update
What do you think about update to design of Mercedes me? Starter battery now under service menu.
What is the latest map update for Rocky Mountain region and how can I tell what version I am currently on?
Idaho, Montana, Oregon, Washington, Wyoming:
Map data
Installed:
Version 304
Available:
Version 322 (744.5 MB)
Updated automatically
Voice recognition data
Installed:
Version 280
Available:
Version 322 (264.3 MB)
Update available
What is the latest map update for Rocky Mountain region and how can I tell what version I am currently on?
Idaho, Montana, Oregon, Washington, Wyoming:
Map data
Installed:
Version 304
Available:
Version 322 (744.5 MB)
Updated automatically
Voice recognition data
Installed:
Version 280
Available:
Version 322 (264.3 MB)
Update available
Super Member
Joined: Oct 2008
Posts: 519
Likes: 50
From: Mississauga
GLA45 AMG, GLC43 AMG
You can get update using the Merceds Me Portal
https://www.me.mercedes-benz.com/pas...rcedes-me.html
Use this to manually download the files you want onto a USB, and then plug into vehicle and upload..
the Mercedes site will format the USB for you, get one that is at least 32mb, if you want to download everything
.
https://www.me.mercedes-benz.com/pas...rcedes-me.html
Use this to manually download the files you want onto a USB, and then plug into vehicle and upload..
the Mercedes site will format the USB for you, get one that is at least 32mb, if you want to download everything
.
Last edited by GateKeeper; Nov 17, 2020 at 09:17 PM.
Thread Starter
Member
Joined: Sep 2020
Posts: 240
Likes: 43
From: Wyoming
2020 GLC 300 SUV 4Matic
You can get update using the Merceds Me Portal
https://www.me.mercedes-benz.com/pas...rcedes-me.html
.
https://www.me.mercedes-benz.com/pas...rcedes-me.html
.
Out Of Control!!
Joined: Nov 2018
Posts: 11,432
Likes: 5,342
From: San Francisco Bay Area
2019 C63CS
The map for your home region gets pushed to the car and updated automatically. You can configure your home region in the portal. The other regions have to be manually updated if you need them via USB or SD card. The voice recognition updates can only be manually updated. The web portal also shows you which version you have installed and which regions are up to date. There's an email that goes out when new map updates become available and also a message in the app. The last time I've done a complete manual update. It takes a bit of time between the map updates coming out and the home region getting pushed to the car automatically.
I like the updated app so far. It restored the ability to send destinations to the car from Google Maps and Yelp, but for some reason it's not working from Apple Maps, so hopefully they'll fix that. I also don't see a picture of my car and instead get a generic picture of a covered car. I had the same issue with the old app and also the web portal. It was working briefly in the old app and the web portal. One of the big new things supposedly is that the app gets much more frequent updates and I was finally able to open tickets for issues I'm finding, along with the ability to attach screenshots. Contacting support from the old app never worked. Time will tell how quickly they'll respond and fix the issues. Also looks like some of the features are still missing like Personalization, which also never quite worked right in the old app.
I like the updated app so far. It restored the ability to send destinations to the car from Google Maps and Yelp, but for some reason it's not working from Apple Maps, so hopefully they'll fix that. I also don't see a picture of my car and instead get a generic picture of a covered car. I had the same issue with the old app and also the web portal. It was working briefly in the old app and the web portal. One of the big new things supposedly is that the app gets much more frequent updates and I was finally able to open tickets for issues I'm finding, along with the ability to attach screenshots. Contacting support from the old app never worked. Time will tell how quickly they'll respond and fix the issues. Also looks like some of the features are still missing like Personalization, which also never quite worked right in the old app.
Thread Starter
Member
Joined: Sep 2020
Posts: 240
Likes: 43
From: Wyoming
2020 GLC 300 SUV 4Matic
The map for your home region gets pushed to the car and updated automatically. You can configure your home region in the portal. The other regions have to be manually updated if you need them via USB or SD card. The voice recognition updates can only be manually updated. The web portal also shows you which version you have installed and which regions are up to date. There's an email that goes out when new map updates become available and also a message in the app. The last time I've done a complete manual update. It takes a bit of time between the map updates coming out and the home region getting pushed to the car automatically.
I like the updated app so far. It restored the ability to send destinations to the car from Google Maps and Yelp, but for some reason it's not working from Apple Maps, so hopefully they'll fix that. I also don't see a picture of my car and instead get a generic picture of a covered car. I had the same issue with the old app and also the web portal. It was working briefly in the old app and the web portal. One of the big new things supposedly is that the app gets much more frequent updates and I was finally able to open tickets for issues I'm finding, along with the ability to attach screenshots. Contacting support from the old app never worked. Time will tell how quickly they'll respond and fix the issues. Also looks like some of the features are still missing like Personalization, which also never quite worked right in the old app.
I like the updated app so far. It restored the ability to send destinations to the car from Google Maps and Yelp, but for some reason it's not working from Apple Maps, so hopefully they'll fix that. I also don't see a picture of my car and instead get a generic picture of a covered car. I had the same issue with the old app and also the web portal. It was working briefly in the old app and the web portal. One of the big new things supposedly is that the app gets much more frequent updates and I was finally able to open tickets for issues I'm finding, along with the ability to attach screenshots. Contacting support from the old app never worked. Time will tell how quickly they'll respond and fix the issues. Also looks like some of the features are still missing like Personalization, which also never quite worked right in the old app.
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Out Of Control!!
Joined: Nov 2018
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From: San Francisco Bay Area
2019 C63CS
Instructions: https://mapupdate-amap.mercedes-benz...date_en_US.pdf
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Thread Starter
Member
Joined: Sep 2020
Posts: 240
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From: Wyoming
2020 GLC 300 SUV 4Matic
I'm using NTFS, but I believe exFAT, FAT and APFS work as well.
Instructions: https://mapupdate-amap.mercedes-benz...date_en_US.pdf
Instructions: https://mapupdate-amap.mercedes-benz...date_en_US.pdf
Thread Starter
Member
Joined: Sep 2020
Posts: 240
Likes: 43
From: Wyoming
2020 GLC 300 SUV 4Matic
I did a manual update of the U.S. Before I started I got a good tip from my service department (they suggested hooking up a trickle charger so there is NO connectivity drop outs or issues)
Out Of Control!!
Joined: Nov 2018
Posts: 11,432
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From: San Francisco Bay Area
2019 C63CS
A trickle charger is not really necessary. It takes only about 20 minutes for a full update, but you can also just start the update and leave the SD card/USB stick connected and then turn off the car. It will pause the update and continue next time you drive the car and will pause again when you park. It'll take longer that way, but eventually the entire update completes.
Thread Starter
Member
Joined: Sep 2020
Posts: 240
Likes: 43
From: Wyoming
2020 GLC 300 SUV 4Matic
A trickle charger is not really necessary. It takes only about 20 minutes for a full update, but you can also just start the update and leave the SD card/USB stick connected and then turn off the car. It will pause the update and continue next time you drive the car and will pause again when you park. It'll take longer that way, but eventually the entire update completes.
Out Of Control!!
Joined: Nov 2018
Posts: 11,432
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From: San Francisco Bay Area
2019 C63CS
Understood. However, the map updates they do are different from the OTA and website updates we get now in the newer models. The older map updates took longer, because they installed the full maps while the OTA/web updates as far as I know are delta updates only containing the changes, so they take less time. I've done 4 updates on my car so far. Two automatic and two manual. Hooking it up to a trickle charger is certainly safer, especially if you don't know the current charge state of the battery, but I can tell you with a properly charged battery there is no need and as opposed to the dealership which has to wait for the update to complete, we have the option to do the update in the background while going about our daily business. The automatic updates for example take place in the background by default. It downloads the update while the car is running, pausing it when you park and resuming it again afterwards, and once the download completes the installation also takes place in the background while the car is running and pauses while parked. Once it's done a message is displayed to let you know that a new map update was installed.
Last edited by superswiss; Nov 18, 2020 at 06:58 PM.
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Joined: May 2015
Posts: 129
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From: Florida
2025 Porsche Cayenne S Hybrid + 2023 EQS 580 SUV
Understood. However, the map updates they do are different from the OTA and website updates we get now in the newer models. The older map updates took longer, because they installed the full maps while the OTA/web updates as far as I know are delta updates only containing the changes, so they take less time. I've done 4 updates on my car so far. Two automatic and two manual. Hooking it up to a trickle charger is certainly safer, especially if you don't know the current charge state of the battery, but I can tell you with a properly charged battery there is no need and as opposed to the dealership which has to wait for the update to complete, we have the option to do the update in the background while going about our daily business. The automatic updates for example take place in the background by default. It downloads the update while the car is running, pausing it when you park and resuming it again afterwards, and once the download completes the installation also takes place in the background while the car is running and pauses while parked. Once it's done a message is displayed to let you know that a new map update was installed.
Out Of Control!!
Joined: Nov 2018
Posts: 11,432
Likes: 5,342
From: San Francisco Bay Area
2019 C63CS
Thread Starter
Member
Joined: Sep 2020
Posts: 240
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From: Wyoming
2020 GLC 300 SUV 4Matic
Following successful installation, disconnect the storage medium from the multimedia system and restart the multimedia system if you are prompted to do so.
Your dealer can help if you have issues.
Your dealer can help if you have issues.
Member
Joined: Jan 2018
Posts: 101
Likes: 21
From: Winter Park, Florida
2020 GLC 300 4Matic
Just a heads up. MY-20 vehicles and newer require customer to update the maps on their own. MB does not provide this service for free anymore and will be billed for labor.
Member
Joined: Oct 2019
Posts: 132
Likes: 26
2020 GLC 300
True, but I see that as a bonus. I dont need to wait until a service, and as I understand it we keep getting updates even after the 3 year warranty runs out.
