edpare

For those who may not know what Mercedes Me does, here is a list for my MY21 GLC300:

• Speed Alert
• Accident Recovery and Breakdown Management
• Theft Notification and Parking Damage Detection
• Remote Engine Start
• MBUX Voice Assistant
• Valet Protect
• Interface to Third-Party Providers: Vehicle Data
• Global Search
• Parking for App
• Internet Radio
• Remote vehicle diagnostics
• Telediagnostics
• Service Management
• Geofencing (coming soon)
• Vehicle Status
• Personalization
• Vehicle Tracker
• Vehicle Locator
• Remote Door Lock & Unlock

It also provides one-button access to MBUSA support over the auto's cellular access. Wait times are absurd, but you know, the pandemic.

danbradford

Mysteriously for some of us, "Speed Alert" has now vanished from the app. I have a 2019 S63 AMG and had "Speed Alert" available on my Mercedes Me Connect app for a long time and then suddenly starting as soon as Mercedes recently changed the app and it's interface/pages etc. a couple of months ago, -- "Speed Alert" is now no longer there. I'm curious if in your vehicle/app you still have it available as of now (Oct. 2022) Many thanks.

edpare

Yep. Just set it for 100mph. I don't normally use it because I hate being reminded "I shouldn't do that"!

Tuckahoe Mike

Did you check the buttons on the More page? It can be found there if not on the Home page. You can move it to the Home page if you want.

danbradford

Yes have checked to see if would be under “more” but is not there. Here’s a screenshot.

Tuckahoe Mike

Interesting. We have the same number of items, but you have Vehicle Search (I don't) and I have Speed Alert (you don't). Otherwise the same. I find Speed Alert also i=on the page brought up by clicking on the auto button at the bottom of the home page. Middle button.

Tuckahoe Mike

Just a wild suggestion, but you might remove the app from your phone and reinstall it.

danbradford

Yes as per the Mercedes Me Connect Help Center I've already tried that a couple of times without any change or success. Separately they've also from MB re-installed all the services but "Speed Alert" still does not show despite having tried to re-set everything. I'll let you know how this progresses. Today they sent me an email saying basically "back to the drawing board".

9GF!tPznFUV6jWe

I'm curious about MBUX Voice Assistant. Does it work from the mobile app?

Here is my list of options from the app (GLC 200d, 2022)

danbradford

Mercedes Me Connect Customer Service has now gotten back to me and announced that "Speed Alert" will not be available until earliest February of 2023. I don't know what the delay is and why they took down the service when they used to offer it for many of our vehicles, but for those of you that had it before and do not have it now I suggest you contact them to check as I did. It's very strange and disappointing to me that they handle their customers in this manner -- no warning or explanation that something is being discontinued without the customer's consent or at LEAST a notification.

Tuckahoe Mike

So it looks like each auto model has its own unique set of buttons. That would mean the app is unique to each model. There are different bugs in each app. Dan, yours has the missing Speed alert. It's available in my 300.

mikapen

I think that's an appropriate assessment.

danbradford

Yes but I’ve noticed with Mercedes in the past that one can’t always expect them to communicate to customers. I’m glad your model has it and it’s working. I’ll be interested to see if in February 2023 it’s again available for mine. I used it a lot in the past.

Chef Ray

Mine just expired and it's asking me to renew. I'm curious what services (if any) did you renew and why?

• Vehicle Monitoring $15/yr
• Vehicle Setup $15/yr
• Live Traffic Information $50/yr
• Online Map Update $40/yr
• Navigation Services $30/yr
• Remote Engine Start $35/yr
• Stolen Vehicle Assistance $25/yr

In case anyone is adding, that's $210 a year / $17.50 monthly // USA

mikapen

The "Stolen Vehicle Assistance" can reduce your insurance premium.

danbradford

Yes I have renewed those same services save that as per my prior post although some services are listed as capable of being purchased, when I go to the page to buy them they are not there. This includes the "Speed Alert" as noted previously, and at least one or two other services that Mercedes says they are working on at the present but give no indication as to when these will be available.

pussgalore

I don't have Digital Key Handover and Individual Consumptions. Instead I have Remote Start, Sliding Sunroof. What's Digital Key Handover?