Hey Mercedes not working
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Newbie
Joined: Jun 2023
Posts: 3
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GLC300
Hey Mercedes not working
My Hey Mercedes feature isn’t working. It won’t tell me any jokes, won’t respond to other commands also. Anyone else have this problem and know how to fix it without a service call?
MBWorld God!
Joined: Dec 2019
Posts: 32,368
Likes: 6,323
MBWorld God!
Joined: Dec 2019
Posts: 32,368
Likes: 6,323
Hmmm if I understood it correctly, you see no signal bars, and it says "SOS NOT READY?" when did it happen, does your Mercedes Me app on your mobile phone communicate with the car at all, are you able to remote start, unlock and lock, send destinations to your vehicle? Has your Mercedes Me subscription expire yet?
Last edited by W205C43PFL; Jun 19, 2023 at 06:22 PM.
Senior Member
Joined: Dec 2019
Posts: 274
Likes: 76
From: Seattle, WA
2020 AMG GLC 43
I thought "Hey Mercedes" was pretty fun at first. Told jokes, handled complex questions, had some fun party tricks. But now I just find it severely lacking. It doesn't do basic human commands very well. For instance, if I don't need driving directions anymore, you can't say "cancel directions" or it'll turn off driving route suggestions. Only "cancel navigation" stops turn-by-turn directions. Plus it seems like it's gotten dumber lately, like not knowing how to answer simple questions like it once did.
You know, Amazon Alexa is by far the best voice assistant, but they've threatened to kill it because they don't know how to make it profitable. If they would just license it to auto manufacturers maybe they could make a buck. I know Apple is trying to get there first with Siri/CarPlay though, which would still be miles better than MBUX.
You know, Amazon Alexa is by far the best voice assistant, but they've threatened to kill it because they don't know how to make it profitable. If they would just license it to auto manufacturers maybe they could make a buck. I know Apple is trying to get there first with Siri/CarPlay though, which would still be miles better than MBUX.
MBWorld God!
Joined: Dec 2019
Posts: 32,368
Likes: 6,323
I thought "Hey Mercedes" was pretty fun at first. Told jokes, handled complex questions, had some fun party tricks. But now I just find it severely lacking. It doesn't do basic human commands very well. For instance, if I don't need driving directions anymore, you can't say "cancel directions" or it'll turn off driving route suggestions. Only "cancel navigation" stops turn-by-turn directions. Plus it seems like it's gotten dumber lately, like not knowing how to answer simple questions like it once did.
You know, Amazon Alexa is by far the best voice assistant, but they've threatened to kill it because they don't know how to make it profitable. If they would just license it to auto manufacturers maybe they could make a buck. I know Apple is trying to get there first with Siri/CarPlay though, which would still be miles better than MBUX.
You know, Amazon Alexa is by far the best voice assistant, but they've threatened to kill it because they don't know how to make it profitable. If they would just license it to auto manufacturers maybe they could make a buck. I know Apple is trying to get there first with Siri/CarPlay though, which would still be miles better than MBUX.
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