GLC Class (X254) Produced 2023+

GLC headlight control knob not properly installed?

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Old Jun 26, 2023 | 10:06 PM
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GLC headlight control knob not properly installed?

I noticed the headlight control knob is not flat to surface today. Wondering if it's normal or an assembly problem. Take a look at the picture I took. How does it look like on your GLC? Not sure if I should ask the dealership to fix it. Thanks!
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Old Jun 29, 2023 | 07:48 AM
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Originally Posted by Benny99
I noticed the headlight control knob is not flat to surface today. Wondering if it's normal or an assembly problem. Take a look at the picture I took. How does it look like on your GLC? Not sure if I should ask the dealership to fix it. Thanks!

No problem here. Turn it to left or right and no gaps.
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Old Jun 29, 2023 | 07:59 AM
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Originally Posted by DESAL

No problem here. Turn it to left or right and no gaps.
So it's the assembly problem? I hope they don't need to tear everything apart to fix it. Really worried about the possible noise.
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Old Jun 29, 2023 | 08:30 AM
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CORRECTION

Originally Posted by Benny99
So it's the assembly problem? I hope they don't need to tear everything apart to fix it. Really worried about the possible noise.
Sorry, I miss spoke. When I got in the car and I look straight down. There is a gap but it’s not really a gap. If you look straight down the dashboard at that point moves in so it looks like there’s a gap. Hope that makes sense
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Old Jun 29, 2023 | 08:39 AM
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Originally Posted by DESAL
Sorry, I miss spoke. When I got in the car and I look straight down. There is a gap but it’s not really a gap. If you look straight down the dashboard at that point moves in so it looks like there’s a gap. Hope that makes sense
The gap should be fine. The problem on my vehicle is that the gap is not even. It tilts towards the driver, left gap is larger, right gap in smaller.
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Old Jun 29, 2023 | 08:49 AM
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Originally Posted by Benny99
The gap should be fine. The problem on my vehicle is that the gap is not even. It tilts towards the driver, left gap is larger, right gap in smaller.
Not in my car right now.

But what you describe is what I see too. The knob turns without a problem. I think it really is that the dash pulls away right at that point and the knob is not curved to match the dash curvature.

Maybe swing by a dealer and take a look at another vehicle.
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Old Jun 29, 2023 | 01:31 PM
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Benny99, mine looks identical to yours. I would never had noticed, it’s most apparent when looking straight down from the top.
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Old Jun 29, 2023 | 01:40 PM
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Originally Posted by PhotoJeff
Benny99, mine looks identical to yours. I would never had noticed, it’s most apparent when looking straight down from the top.
Do you think it's a flaw? Will you contact your dealership about this issue?
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Old Jun 29, 2023 | 02:15 PM
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Originally Posted by Benny99
Do you think it's a flaw? Will you contact your dealership about this issue?
It’s hard for me to say. I don’t see much of a curve there. I suspect they all look this way and engineering design just didn’t catch it. It works, it rotates freely, and I wouldn’t have otherwise noticed it. I’m not going to add it to my list, I have far bigger concerns for my dealer.
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Old Jun 29, 2023 | 05:39 PM
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Originally Posted by PhotoJeff
It’s hard for me to say. I don’t see much of a curve there. I suspect they all look this way and engineering design just didn’t catch it. It works, it rotates freely, and I wouldn’t have otherwise noticed it. I’m not going to add it to my list, I have far bigger concerns for my dealer.
What are your concerns? Mine was towed to the dealership in the first week due to the no-start issue related to the battery. I also found a small scratch on the taillight when I pick up the vehicle the very first day. They ordered a taillight and will replace it for me this weekend...
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Old Jun 29, 2023 | 05:55 PM
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Originally Posted by Benny99
What are your concerns? Mine was towed to the dealership in the first week due to the no-start issue related to the battery. I also found a small scratch on the taillight when I pick up the vehicle the very first day. They ordered a taillight and will replace it for me this weekend...
The no-start issue was fixed by the software update right?
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Old Jun 29, 2023 | 05:58 PM
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Originally Posted by W205C43PFL
The no-start issue was fixed by the software update right?
Yes, they did a software update and checked ground connection. So far no problem.
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Old Jun 29, 2023 | 06:12 PM
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Originally Posted by Benny99
Yes, they did a software update and checked ground connection. So far no problem.
I see,. good to hear.
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Old Jun 29, 2023 | 07:16 PM
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Originally Posted by Benny99
What are your concerns? Mine was towed to the dealership in the first week due to the no-start issue related to the battery. I also found a small scratch on the taillight when I pick up the vehicle the very first day. They ordered a taillight and will replace it for me this weekend...
My concerns are sitting in the starter issue thread. One concern turned into simple frustration - enhanced ambient lighting. Turns out it was a delete on my Pinnacle. I’m frustrated MB puts it on general dealer allocations but not on customer orders.

My main concern is the lane assist and speed limit recognition. Lane assist will, 95% of the time, drift across marked lanes, it’s set to recognize broken lines. It shows me as green on both sides while I drift left or right into other lanes. The speed limit recognition has got me into trouble twice so far thinking the limit is far less than what it really is while on cruise control. These generally give me absolutely no faith in any of the safety features in the driver assistance package. There’s a small list of other issues. But… no battery issues yet, that was done prior to delivery on Saturday.
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Old Jun 30, 2023 | 04:05 PM
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Originally Posted by PhotoJeff
My concerns are sitting in the starter issue thread. One concern turned into simple frustration - enhanced ambient lighting. Turns out it was a delete on my Pinnacle. I’m frustrated MB puts it on general dealer allocations but not on customer orders.

My main concern is the lane assist and speed limit recognition. Lane assist will, 95% of the time, drift across marked lanes, it’s set to recognize broken lines. It shows me as green on both sides while I drift left or right into other lanes. The speed limit recognition has got me into trouble twice so far thinking the limit is far less than what it really is while on cruise control. These generally give me absolutely no faith in any of the safety features in the driver assistance package. There’s a small list of other issues. But… no battery issues yet, that was done prior to delivery on Saturday.
Unfortunately the enhanced ambient lighting was available for early production before custom irders began getting builot with any real push. The "showroom units". Since mate May or so production they're began to actually build lots of custom ordered cars, and that coincided with the time the enhanced lighting became unavailable.

As for the speed limit assist, I'd recommend turning that off. It really is a bad feature.
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Old Jul 1, 2023 | 08:51 AM
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2024 GLE, 2022 GLC , 2022 GLC
After anxiously awaiting the release of this new vehicle and immediately thereafter reading the widespread complaints about it, I am so relieved that I cancelled my order. There was a problem with this car from the start. Releasing the MY 2023, then in a heartbeat taking orders for the MY 2024, when on the official MB website the ability to build your own vehicle is still “ coming soon “. All the no start issues, other significant malfunctions, MB continues to tarnish their iconic reputation as not just a luxury brand but also a reliable brand. How much confidence do owners have in taking their brand new car on a long road trip? No one wants to get stuck on the road and spend your vacation at a local dealership. How much real world testing did this vehicle have? I feel canceling my order is like dodging a bullet. For me getting a new car is something special and very exciting, I feel terrible for those new owners who cannot enjoy their new car and have to waste their time to get all the issues straightened out. Realistically, there is a fix for all the problems, even the ones that we do not yet know about. Perhaps those owners who are fed up should look into the lemon laws in their own state. I really do wish you all the best in your attempts to remedy this situation….good luck.
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Old Jul 1, 2023 | 11:49 AM
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Originally Posted by PhotoJeff
My concerns are sitting in the starter issue thread. One concern turned into simple frustration - enhanced ambient lighting. Turns out it was a delete on my Pinnacle. I’m frustrated MB puts it on general dealer allocations but not on customer orders.

My main concern is the lane assist and speed limit recognition. Lane assist will, 95% of the time, drift across marked lanes, it’s set to recognize broken lines. It shows me as green on both sides while I drift left or right into other lanes. The speed limit recognition has got me into trouble twice so far thinking the limit is far less than what it really is while on cruise control. These generally give me absolutely no faith in any of the safety features in the driver assistance package. There’s a small list of other issues. But… no battery issues yet, that was done prior to delivery on Saturday.
You have to remember the old PC proverb that goes garbage in garbage out. I enjoy the lane assist & speed rec. in the 2023. It’s much improved over my 2020 & I suspect the 2024 and beyond will improve too. Heard the Tesla’s autonomous control is a nightmare.

The car’s computer can do so much & the rest is up to the driver who should be aware of his surroundings and how the car might or might not respond. Example, on another post the complaint was on the interstate the car was set at 70 & dropped to 35. The computer read the exit sign and acted accordingly. For my self when I’m on the interstate I turn the speed control off in traffic because it breaks to often. It works perfectly in slow bumper to bumper we’re the car follows the car in front and you don’t need to touch a thing. Don’t forget you also can set the distance between cars which controls the car’s actions & reactions.

My point is the modern car(s) are rolling very sophisticated computers on wheels. But your the human behind the wheel with final say.
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Old Jul 1, 2023 | 02:25 PM
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Originally Posted by DESAL
You have to remember the old PC proverb that goes garbage in garbage out. I enjoy the lane assist & speed rec. in the 2023. It’s much improved over my 2020 & I suspect the 2024 and beyond will improve too. Heard the Tesla’s autonomous control is a nightmare.

The car’s computer can do so much & the rest is up to the driver who should be aware of his surroundings and how the car might or might not respond. Example, on another post the complaint was on the interstate the car was set at 70 & dropped to 35. The computer read the exit sign and acted accordingly. For my self when I’m on the interstate I turn the speed control off in traffic because it breaks to often. It works perfectly in slow bumper to bumper we’re the car follows the car in front and you don’t need to touch a thing. Don’t forget you also can set the distance between cars which controls the car’s actions & reactions.

My point is the modern car(s) are rolling very sophisticated computers on wheels. But your the human behind the wheel with final say.
DESAL, You statement make a lot of sense to me. Curious, have you had any problems at all with your new GLC 300 like all that’s being said by these other owners of the new GLC 300 ?
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Old Jul 2, 2023 | 07:58 AM
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Originally Posted by negril1167
DESAL, You statement make a lot of sense to me. Curious, have you had any problems at all with your new GLC 300 like all that’s being said by these other owners of the new GLC 300 ?
Don’t want to say this to loud, but like you I haven’t had any issues either.
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Old Jul 2, 2023 | 09:06 AM
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Originally Posted by Bryce1023
After anxiously awaiting the release of this new vehicle and immediately thereafter reading the widespread complaints about it, I am so relieved that I cancelled my order. There was a problem with this car from the start. Releasing the MY 2023, then in a heartbeat taking orders for the MY 2024, when on the official MB website the ability to build your own vehicle is still “ coming soon “. All the no start issues, other significant malfunctions, MB continues to tarnish their iconic reputation as not just a luxury brand but also a reliable brand. How much confidence do owners have in taking their brand new car on a long road trip? No one wants to get stuck on the road and spend your vacation at a local dealership. How much real world testing did this vehicle have? I feel canceling my order is like dodging a bullet. For me getting a new car is something special and very exciting, I feel terrible for those new owners who cannot enjoy their new car and have to waste their time to get all the issues straightened out. Realistically, there is a fix for all the problems, even the ones that we do not yet know about. Perhaps those owners who are fed up should look into the lemon laws in their own state. I really do wish you all the best in your attempts to remedy this situation….good luck.
There were fixes available, you are right. First the recall in a form of an update, second is the fuel pump recall, apparently a supplier altered the production process of the fuel pump causing issues, the recall is already live I think hopefully that really fixed the issue.
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Old Jul 2, 2023 | 09:46 AM
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Here is the fuel pump recall I was referring to, link found on another thread provided by another forum member: https://mbworld.org/forums/c-class-w...ml#post8807930
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