GLC63s, GLC63, GLC43 AMG SUV and Coupe (X253, C253) 2015 - Present

Windshield replacement - No ETA for GLC63

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Old May 6, 2021 | 11:26 AM
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Relak's Avatar
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2016 BMW M3
Windshield replacement - No ETA for GLC63

Recently had my windshield hit by a rock and the crack is pretty gnarly. Submitted the insurance claim the last week of April, class was ordered on the 28th and Safelite just called to let me know the glass is on backorder, with no ETA. Apparently it can be up to 3-4 weeks for the replacement to arrive, maybe longer.. Just FYI for those of you out there who were considering cracking your windshield in the near future :-P
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Old May 6, 2021 | 12:12 PM
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It took nearly 3 months to get my replacement.
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Old May 6, 2021 | 12:16 PM
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Originally Posted by firebert814
It took nearly 3 months to get my replacement.
Great, no better way to enjoy three months of ownership than a giant crack in the middle of my viewing area! Thanks for the info.
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Old May 7, 2021 | 12:06 PM
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2013 C63 AMG Coupe
I'm right there with you... had mine for less than a week before I got a massive crack directly in my line of vision about 2 days ago.

Just curious on the Safelite part... since we have acoustic glass, are they replacing with OEM merc or generic glass?
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Old May 7, 2021 | 12:26 PM
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Originally Posted by SnotRocket
I'm right there with you... had mine for less than a week before I got a massive crack directly in my line of vision about 2 days ago.

Just curious on the Safelite part... since we have acoustic glass, are they replacing with OEM merc or generic glass?
you have to request OEM glass specifically or they will opt for an aftermarket product. That said, I hear the aftermarket windshield is available but not sure what the quality is.
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Old May 7, 2021 | 07:07 PM
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Originally Posted by Relak
Recently had my windshield hit by a rock and the crack is pretty gnarly. Submitted the insurance claim the last week of April, class was ordered on the 28th and Safelite just called to let me know the glass is on backorder, with no ETA. Apparently it can be up to 3-4 weeks for the replacement to arrive, maybe longer.. Just FYI for those of you out there who were considering cracking your windshield in the near future :-P
I called Allstate windshield repair, which is managed by Safelite, told them I’m going to the dealership and getting Merc glass. They said that’s your option, just submit the invoice with proof of payment for reimbursement. The dealer had the glass in 3 days. $850 (no calibration necessary - also no HUD on mine).

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Old May 7, 2021 | 07:48 PM
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Originally Posted by Bmo Pete
I called Allstate windshield repair, which is managed by Safelite, told them I’m going to the dealership and getting Merc glass. They said that’s your option, just submit the invoice with proof of payment for reimbursement. The dealer had the glass in 3 days. $850 (no calibration necessary - also no HUD on mine).
when? Safelite ordered my glass threw my local dealer and it is back ordered through Mercedes. I called the dealer to confirm.
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Old May 8, 2021 | 10:57 PM
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Originally Posted by Relak
when? Safelite ordered my glass threw my local dealer and it is back ordered through Mercedes. I called the dealer to confirm.
April 20. Hunt Valley Mercedes
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Old May 10, 2021 | 08:02 PM
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Lucky you guys. I had my GLC AMG 63S for less than a week and had a rock bounce off of my hood. Two dents but the windshield is fine.
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Old May 12, 2021 | 11:45 AM
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Originally Posted by Nixin
Lucky you guys. I had my GLC AMG 63S for less than a week and had a rock bounce off of my hood. Two dents but the windshield is fine.
Ouch! Similar happened to one of my V90's a couple years ago - giant rock clocked the edge of the right front quarter panel, leaving a nice crater on an otherwise perfect car.

Btw, just had a big rock hit on my new windshield, leaving a little nick - no cracking thankfully. Damn trucks on the highway!
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