Originally Posted by benzbell

Back row passengers should be grateful to even have vents. They can roast or freeze as long as I'm comfortable in the driver's seat. Just kidding of course.

Originally Posted by mkrr24

I just told my passengers that and, they are not to pleased with what I repeated and they didn’t find this funny as this was a serious topic considering that their arsess will be fried. On a serious note my vents in the front when set to 22c - drivers side will blow cold and passenger will blow warm and the back, well…….. 120k in Canada and I must say it is a disappointment. So far 3 things in the span of 4000km - back seat issue, break module for parking sensor and calliper leaking. Granted things are fixed and loaner provided but - I expect more from MB.

Originally Posted by benzbell

Happens to all cars. It's the after care that matters to me. My brand new AMG GTR with less than 200 miles left me stranded at the Aria Valet in Vegas for four hours on a Saturday night. Posted a whole thread about that crazy story. Fletcher Jones in Vegas sent one of their top techs after hours to the Aria to assist. Also, the transmission had to be replaced on my brand new 2019 GT3 RS with less than a 100 miles on it. Porsche was really good about that and didn't charge me for $600 worth of parts I had installed while it was there and gave me an extra two years of factory warranty for a total of six years on the car. Never had a problem again with the transmission.

Originally Posted by BACnMercedes

Mine works the same way. The front/center seems to blow harder and stronger and the back seems to barely blow anything. Then there is the noise up front too from the vents. Apparently that is the way it is supposed to work.

Originally Posted by mkrr24

I agree that things happen - should they be happening, certainly not. From what I have gathered, these are not isolated incidents, but a new norm now and the costumer is expected to be fine with it.

Originally Posted by Ron.s

Gone is Vertical Integration for most components in any car so it’s no longer a Mercedes made part in many cases. Even engines have components made by others even though it’s assembled by Mercedes. Like @Benzbell said it’s the aftercare that differentiates a Luxury brand more today….that along with engineering and design. The most reliable car will be a simple entry level vehicle with less Tech.
Rear passenger comfort will vary but doesn’t sell cars so what’s acceptable for HVAC is subjective. I’ve never had any complaints from passengers in summer or winter coming out of my garage. I can see how a vehicle parked in sub zero or very hot temps might find the rear air flow inadequate.

Originally Posted by Frenetic

Are you financing or leasing through MB? If so, you can ask for some non-use compensation, especially if you’re leasing. However, keep all records of repairs and days that’s it’s been in the shop. You may be nearing the lemon threshold for your state, at which point you will have some leverage for a buyback.

Originally Posted by toothdoc fl

There has been rear control AC issues since purchasing April 2019. At first MB said they were working on a fix, now not so sure. The second row ac control will control the whole car and disallow control of the ac from the front row (and vice versa). It has been brought into a local MB dealership 4+ times with no fix. Technician noted only one ac motor exists in the front vs in the second row also, possibly disallowing separate controls to exist. Anyone else had this problem?

Originally Posted by jxl007

Not sure if this has been brought up but does anyone have any issues with the rear vents? Both the vents from the center console and the two pillar vents. My GLE450 has the 4-zone automatic climate control and I've noticed that when the 2nd row vents are switched on, even on high, there is barely any air flow coming out of those vents (both the center console and the two air vents on both pillars). You can definitely hear the HVAC working though, especially on high, but you hear the HVAC up front though, but yet, there is little to no air flow coming out of those rear vents. Turning on the rear vents seem to somehow throw off the vents/HVAC system up front as well. Strange, don't know how to describe it. Just wondering if anyone has had any issues with the vents, particular the rear vents.

Originally Posted by dmmv

I only just noted these are all old posts from 2020 - I have same issue on '21 model; did they manage to fix yours as I have had no luck after 3 visits to dealer.....

Originally Posted by tinman831

Just updating this post. The issue came up yesterday after driving home from work on the highway. Going over bumps, I was hearing what sounded like sloppy suspension noise. Turns out a strut was blown according to the technician. Dealer is going to take care of it but hopefully this isn’t going to be a common issue.

Originally Posted by ShrimpKing

cant find a car issues thread, so started one.

Own the car almost two months, had one little issues.

One day morning, going to work, notice the car mirror not folded, but the car still locked. keyless entry not working, can not unlock the car, then try the unlock button on the key, not working. get another key, not working. When i get my phone out try to call MB, see the Mercedes me app, so have a try. its worked. Get in and start up the car, everything fixed. don't know what caused that.

Originally Posted by tootallll

... so I guess I'll have to live with it.

Originally Posted by tootallll

I've had several computer related bugs that have corrected themselves after one or more engine restarts. Rear turn signals not working, air conditioning not working. Of course, because they are random events they can't be recreated for mercedes service department... so I guess I'll have to live with it.

Originally Posted by Frenetic

You don’t have to live with it; you do have a few options. I was lucky to escape my GLE.

1. Keep trying to get the problems fixed.
2. Lemon/buyback. The threshold will just come naturally if you keep doing 1. This has major time and inconvenience penalties of course.
3. Sell/trade it in. This may have financial implications.


I chose 3 but in hindsight I should have done 2. Check your state’s lemon law, but someone else just shared their experience and they got every cent back without any deduction for mileage accrued and Mercedes offered a buyback without the need to lemon it.

Originally Posted by Ron.s

Use your phone in video mode to show the bug. I’ve been successful in bypassing the “need to recreate” by the Service Department by presenting a picture or Video to “prove” the issue exists. It also lends credibility to your story…some issues reported are user error.

Originally Posted by BCrumley86

Anyone had issues with their door hinges popping/squeaking? From what I’ve researched there’s no fix other than replacing the entire hinge?

Originally Posted by mikapen

This is what the shops use. Wurth HHS.

https://www.wurthusa.com/Chemical-Pr...L/p/0893106050

It's perfect for door hinges. Read the description about creeping, high loads, shear strength. It also doesn't attract dust.
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