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It seems that I have maybe the same issue.
My Home Advanced wallbox from Newmotion seems to be set at 7,4Kw but the car is only charging at 3,6Kw.
Newmotion is supposed to call me back to check if their is any issue with their wallbox.
But I think that I will test also on a public charging point to check if the car accept more than 3,6kW.
[QUOTE = Lme; 8166400] Mercedes utilise ME également sur l'EQC où il est possible de définir l'état de charge souhaité. Dans mon application, je vois également le 100% en plus du graphique de la batterie. Je ne sais pas où se trouve la fonction, la voiture ou l'application, mais mon concessionnaire a dit qu'il le ferait à l'avenir.
Dans ma deuxième voiture, une Bmw i3, c'est pareil, impossible de régler le SoC max. [/ QUOTE]
Hello,
Hello,
What is the maximum charging power that you see with your wallbox in Norway?
In France, there is a maximum of 16A / 3.6Kw (seen in Mercedes me) with MBUX / EQ set to maximum. Questions sent to Mercedès after-sales service.
Same question for owners from other countries
I had the the same problem and the dealer provided a software update on the car and problem was solved. They was aware of it and notised me prior to delivery.
This is an option which gets you 60 kw DC charging. The French guys problem is the AC (home) charging which uses the upper part of the cars connector (type 2 cable). Here in Norway I get 7,2 kw AC charging but seldom use that much power. The fast 60 kw DC option is standard equipment in Norway.
This is an option which gets you 60 kw DC charging. The French guys problem is the AC (home) charging which uses the upper part of the cars connector (type 2 cable). Here in Norway I get 7,2 kw AC charging but seldom use that much power. The fast 60 kw DC option is standard equipment in Norway.
ah ok. Just curious: means you have that socket Shown above already built in at your car. Is the cover of the socket divided into a upper and a lower lid? Or is it just one lid covering both?
ah ok. Just curious: means you have that socket Shown above already built in at your car. Is the cover of the socket divided into a upper and a lower lid? Or is it just one lid covering both?
All the cars sold in Norway has this socket. Thats correct, the lid is divided in two lids😀
I had the the same problem and the dealer provided a software update on the car and problem was solved. They was aware of it and notised me prior to delivery.
That's really "amazing" as our fellow american would say
MB knows the problem of a software limitation of the power that the car can accept but they continue to deliver the cars without fixing it.
Does it worth it to send back all customers to their dealers to get this update ???
And at the same time all people like us will try to fix the problem asking our wallbox provider if their is any issue with their equipment.
Incredible.
[CITATION = D-Donc78; 8223332] C’est vraiment « étonnant » comme dirait
notre compatriote américain :RÉ MB connaît le problème d’une limitation de la puissance que la voiture peut accepter mais ils continuent à livrer les voitures sans le réparer.
Cela vaut-il la peine de renvoyer tous les clients à leurs concessionnaires pour obtenir cette mise à jour ???
Et en même temps, toutes les personnes comme nous essaieront de résoudre le problème en demande à notre fournisseur de wallbox s’il y a un problème avec leur équipement.
C’est incroyable. [/ QUOTE]
enfin, rendez-vous pour une mise à jour logicielle qui devrait prendre 1 heure vendredi prochain. à poursuivre...
The modifications made to the software of the load calculator and to the parameterization of the DC converter made it possible to obtain the load of 6.8KW (30A) on a three-phase customer service terminal.
The home test on a Hager witty XEV101 single-phase terminal configured for 7.2Kw (32A) was unsuccessful. we stay with 3.6 Kw (16A) max.
Has anyone ever managed to charge at 7.2 KW (32A) on a personal wallbox in mono-phase?
This is the cable provided with the car. Max 20A. In 1 phase you will be limited to approx 4,5 kw (230 volt x 20) and as fare as I know you have to have 3 phase to reach 7 kw.
In the french electric system you can reach up to 32amp on only 1 phase.
The protection is up to 40amps even 63amps on the electric board.
Tri-phase is only use in industry for specific machines with heavy electric engine, it's very rare to have tri-phase in a personal home (even if it's possible).
My main power supply is 12KVA so I can run up to 63Amp monophasé at the same time. My wallbox is on a dedicated 32amp line.
I will check the plug because that might solve the problem. @dthzo when you have done your test which cable did you use ?
So I'm making progress in my research....
Our GLEs would be equipped with a 7.4Kw two-phase charger. I had never heard of such an equipment in Europe, it seems that is a German way of use where private installations which are very often in three-phase.
In short, this limits the load to 16A per phase which explains why it is impossible to recharge on our 32A Mono Wallboxes, nor on some public 32A Mono stations.
So knowing that the EQC would have (to be checked with the rare owners) the possibility to charge in 32A Mono, there is perhaps a hope to reparameterize the internal charger so that it accepts to convert from a 32Amp Mono source. There will remain the subject of the connection cable which is a three-phase in 20A/phase. However I still have the impression that the inside of the cable is 6mm2 section which is the standard section to allow 32Amp.
What would be a shame if it's possible to do so, knowing that they are selling the 7,4Kw option on the A-Class models.
Hello,
I am looking for some advices about the new GLE 350 de PHEV to replace my 2012 ML 350 CDI in France.
Did someone drive this new GLE 350de ?
Before Covid19 problem the date of manufacture was scheduled for july. What about now ?
thanks for your answers
DTHZO from France
Hi,
I picked up my new GLE 350de Premium + about a week age.
There are some issues that I have found so far. The main one being is that I am only getting 37-39 miles on battery alone despite the hyped 65+. I fully charge the car from a dedicated PHEV 7kW charger always overnight.
The other things that I find strange is that a car costing nearly £70K you cannot get heated rear seats or a heated steering wheel, the latter I find a great asset in any car, my wife's Hyundai i10 has both.
I also miss the speed camera warning system, first car in a long time without it.
The car drives great and looks well inside and out but would I buy it again, afraid not especially because of the battery range.
Hi,
I picked up my new GLE 350de Premium + about a week age.
There are some issues that I have found so far. The main one being is that I am only getting 37-39 miles on battery alone despite the hyped 65+. I fully charge the car from a dedicated PHEV 7kW charger always overnight.
The other things that I find strange is that a car costing nearly £70K you cannot get heated rear seats or a heated steering wheel, the latter I find a great asset in any car, my wife's Hyundai i10 has both.
I also miss the speed camera warning system, first car in a long time without it.
The car drives great and looks well inside and out but would I buy it again, afraid not especially because of the battery range.
Hi,
I picked up my new GLE 350de Premium + about a week age.
There are some issues that I have found so far. The main one being is that I am only getting 37-39 miles on battery alone despite the hyped 65+. I fully charge the car from a dedicated PHEV 7kW charger always overnight.
The other things that I find strange is that a car costing nearly £70K you cannot get heated rear seats or a heated steering wheel, the latter I find a great asset in any car, my wife's Hyundai i10 has both.
I also miss the speed camera warning system not available, first car in a long time without it.
The car drives great and looks well inside and out but would I buy it again, afraid not especially because of the battery range.
Hi I guess you are located in UK and that you have low temps these days. 60-65 km are the same I get at this time of year. But when the temps get higher you get 85-99 km depending on rims and other factors if do it in one run. I think that MB UK have some strange regulations due to equipment on the cars they sell. Heated steering wheel and seats all around is available in other countries.
12-12-2020, 02:55 AM
