So Cal MB Dealer Experience
Thread Starter
Member
Joined: Sep 2006
Posts: 95
Likes: 2
From: CA, USA
2006 CLS 500
So Cal MB Dealer Experience
Does any one have good (quality) experience from Socal MB dealers? Specifically good SA and the good moral technician.
My car was in for basic 1yr/10K service at Mercedes of Anaheim. The car was driven for 6 miles with MPG dropped from 23 to 17, the steering wheel angle was off as well. Of course the SA had no idea what's going on and never follow up. Now, with my door panel came off with a pull from closing the door, I would like to see if anyone has good experience at your Socal MB dealer and would recommend he/she.
Much appreciated in advance.
My car was in for basic 1yr/10K service at Mercedes of Anaheim. The car was driven for 6 miles with MPG dropped from 23 to 17, the steering wheel angle was off as well. Of course the SA had no idea what's going on and never follow up. Now, with my door panel came off with a pull from closing the door, I would like to see if anyone has good experience at your Socal MB dealer and would recommend he/she.
Much appreciated in advance.
Super Member
Joined: Jan 2020
Posts: 791
Likes: 412
From: Fredericksburg, VA
2020 Mercedes GLE350 4Matic; 2023 Tesla Model Y
Does any one have good (quality) experience from Socal MB dealers? Specifically good SA and the good moral technician.
My car was in for basic 1yr/10K service at Mercedes of Anaheim. The car was driven for 6 miles with MPG dropped from 23 to 17, the steering wheel angle was off as well. Of course the SA had no idea what's going on and never follow up. Now, with my door panel came off with a pull from closing the door, I would like to see if anyone has good experience at your Socal MB dealer and would recommend he/she.
Much appreciated in advance.
My car was in for basic 1yr/10K service at Mercedes of Anaheim. The car was driven for 6 miles with MPG dropped from 23 to 17, the steering wheel angle was off as well. Of course the SA had no idea what's going on and never follow up. Now, with my door panel came off with a pull from closing the door, I would like to see if anyone has good experience at your Socal MB dealer and would recommend he/she.
Much appreciated in advance.
Super Member
Joined: Jul 2017
Posts: 698
Likes: 154
From: Teaneck, NJ
2023 EQB300
Now this goes back to late 1990's. Lived in Orange Cty and took my C280 several times to Anaheim. Service then was spotty at best. Ended up using a dealer in Buena Park and got much better service.
Member
Joined: Jan 2020
Posts: 203
Likes: 103
From: Tucson, Arizona
2004 CLK320 Cab, 2020 GLE350
Does any one have good (quality) experience from Socal MB dealers? Specifically good SA and the good moral technician.
My car was in for basic 1yr/10K service at Mercedes of Anaheim. The car was driven for 6 miles with MPG dropped from 23 to 17, the steering wheel angle was off as well. Of course the SA had no idea what's going on and never follow up. Now, with my door panel came off with a pull from closing the door, I would like to see if anyone has good experience at your Socal MB dealer and would recommend he/she.
Much appreciated in advance.
My car was in for basic 1yr/10K service at Mercedes of Anaheim. The car was driven for 6 miles with MPG dropped from 23 to 17, the steering wheel angle was off as well. Of course the SA had no idea what's going on and never follow up. Now, with my door panel came off with a pull from closing the door, I would like to see if anyone has good experience at your Socal MB dealer and would recommend he/she.
Much appreciated in advance.
Thread Starter
Member
Joined: Sep 2006
Posts: 95
Likes: 2
From: CA, USA
2006 CLS 500
No other work was done, no alignment, no other warranty work done. It was for the basic oil change and visual inspections and updates-if any. My family has been using Mercedes of Anaheim back then when it was called Caliber Motors. But since MB start selling vehicles sub C-class & the equivalent SUV/CUV/XUVs the overall quality of its cars & overall dealer service quality have been gone down the hills....You just don't feel its "premium" dealer/brand anymore...Don't get me wrong, I was extremely impressed with the new generations of the MB cars & SUVs (after all, that is why I purchased the GLE when it first came out last year.) up to this point... lol
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Member
Joined: Jun 2020
Posts: 112
Likes: 34
2012 E350, 2020 GLS450
Had a pretty horrible experience at HOI lately. They used to be good, but I will not take my car again after my last time with them. I used to frequent foothill ranch and they've been always pretty good and down to earth. Fletchers have one of the better techs I found in the area and this is most likely due to them being the largest dealer in the area. So if you're looking at solving any issues that aren't common I would give them a try as well. It takes a lot for me to recommend Fletchers because I never had a good experience with them the past decade until recently when they fixed my wind noise after taking the car in for a week and test driving it 100+ miles to fix it. None of the other dealers in the area (Anaheim, HOI) would even try to fix it and blew me off by saying it was a characteristic sound (clearly wasn't). Fletcher went above and beyond for me on this one and I think I will go there from now on, since they're also the closest to me.
If you're looking at regular maintenance I don't really think it matters too much.
If you're looking at regular maintenance I don't really think it matters too much.
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