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GLE Class (V167) Produced 2020 to present

2020 GLE 350 SUV Easy Entry and Exit

Old Mar 18, 2021 | 01:35 PM
  #1  
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2020 GLE 350 SUV Easy Entry and Exit

I have enabled both Steering Wheel and seat Easy Entry/Exit expecting both: (a) steering wheel to telescope up and (b) drivers seat to recline and slide back to allow for "easy entry and exit" when the car is turned off and door is opened. Like others, this feature works on the steering wheel (eg: it moves up/away) but the seat does not slide back and it reclines FORWARD (making it more like Difficult Entry/Exit). If brought mine in for service and the loaner (a 2021 GLC) had this feature and worked as expected allowing easy entry/exit (I didn't even know my SUV had the easy entry/exit feature).

Has anyone solved this mystery? Can I configure the seat position desired during entry/exit to slide back and recline? Don't really want to use the work around (eg: create a 3rd seat profile), seems silly for this car. Is it a software issue, a car configuration that can be customized or am I doing something wrong? HELP. Ps: Yes, I should of had dealer get it working while I was there ....
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Old Mar 18, 2021 | 01:54 PM
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What if you adjust the seats right after it does its Easy Entry/Exit procedure? I may try this on my wife's profile since I disable mine.

The way the passenger side mirror dips down in Reverse is like this, you touch the "right" side while in Reverse gear, and when it's done its moving, you can adjust it to your liking, how much body panels you want to cover, then it saves itself.
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Old Mar 18, 2021 | 01:55 PM
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I heard a software update (maybe MBUX FUP3?) corrects this problem.
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Old Mar 18, 2021 | 02:03 PM
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Originally Posted by Eaton
I heard a software update (maybe MBUX FUP3?) corrects this problem.
i have FUP3 and its still wrong

previous threads on this have mentioned moving forward is actually intended because its for easy entry/exit for rear passengers... but frankly that makes zero sense to me. logically (and every other car i've had with this feature) easy exit/entry lowers and moves the seat backward.
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Old Mar 18, 2021 | 03:08 PM
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Originally Posted by Jeff Core
but the seat does not slide back and it reclines FORWARD (making it more like Difficult Entry/Exit).
I have the same issue. Glad it's not just me. The car is big enough that it is not a big issue for me, but it does seem to work backwards. Please post if you figure it out.

I wouldn't say the car is overwhelming, but there is so much stuff that I can't remember it all and I just want it to work and just deal with the stuff that is important to me.
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Old Mar 18, 2021 | 03:52 PM
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Nope. You're not crazy. Easy (not so easy) exit moves the seat forward supposedly as the former has mentioned to make it easier for the back passenger to exit. Only option according to my SA is to set another memory seat position to exit. Haven't any back seat passengers since COVID started.
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Old Mar 18, 2021 | 04:14 PM
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the 2021 doesn’t tilt the seat forward (I had a loaner and it operated as expected)

Originally Posted by monwen
Nope. You're not crazy. Easy (not so easy) exit moves the seat forward supposedly as the former has mentioned to make it easier for the back passenger to exit. Only option according to my SA is to set another memory seat position to exit. Haven't any back seat passengers since COVID started.
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Old Mar 18, 2021 | 04:15 PM
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Was it set for steering wheel -and- seat?
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Old Mar 18, 2021 | 04:18 PM
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yes, it was an enjoyable feature, never knew it existed, so I enabled the auto entry/exit in my 2020 hoping it would operate the same as the 2021 loaner. .... NOT!

Originally Posted by monwen
Was it set for steering wheel -and- seat?
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Old Mar 19, 2021 | 07:53 AM
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Originally Posted by Jeff Core
the 2021 doesn’t tilt the seat forward (I had a loaner and it operated as expected)
ok this is interesting... can any 2021 owners confirm?

if its just "wrong" on the 2020 models maybe there's a software update for the seat functionality?
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Old Mar 19, 2021 | 08:30 AM
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Originally Posted by sibs1
ok this is interesting... can any 2021 owners confirm?

if its just "wrong" on the 2020 models maybe there's a software update for the seat functionality?
My 2021 seat does not 'recline' forward.
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Old Mar 19, 2021 | 08:59 AM
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If it isn’t reclining forward then you only have the steering wheel function activated
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Old Mar 19, 2021 | 01:22 PM
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My seat moves back and my steering wheel moves too. The seat back does not tilt forward.
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Old Mar 19, 2021 | 04:13 PM
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Originally Posted by Jeff Core
yes, it was an enjoyable feature, never knew it existed, so I enabled the auto entry/exit in my 2020 hoping it would operate the same as the 2021 loaner. .... NOT!
Mine used to tilt the seat forward, software update sorted it (14 months ago).
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Old Mar 20, 2021 | 08:29 AM
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I need to figure this feature out. It’s been funny to me as long as we’ve had this vehicle. My only complaint is I can’t get in it without hitting my head on the upper door sill. I’m not that tall at 6’0” but I have to consciously duck to not hit my head or scrape my hat or sunglasses off my head. I thought I activated this a long time ago.....but maybe not.
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Old Mar 20, 2021 | 01:45 PM
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Originally Posted by Ronc26
I need to figure this feature out. It’s been funny to me as long as we’ve had this vehicle. My only complaint is I can’t get in it without hitting my head on the upper door sill. I’m not that tall at 6’0” but I have to consciously duck to not hit my head or scrape my hat or sunglasses off my head. I thought I activated this a long time ago.....but maybe not.
You will definitely know if it is activated.
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Old Mar 21, 2021 | 12:10 AM
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Originally Posted by sibs1
ok this is interesting... can any 2021 owners confirm?
I have a 2021 GLE 53 AMG with a 07/2020 build date and it has the irritating seatback lean forward when easy entry/exit is activated. Dealer says they can't do anything about it. I turned off the seat and am just using the steering wheel function now. Can't be a german engineer who thought of this. Probably a Univ. of Alabama or Auburn engineer that works at the Vance plant. My Porsches and Audis never had these simple irritating items that someone with common sense would have thought out. Glad I leased and will be going back to either a Porsche Cayenne Coupe or Audi SQ8 when my lease is up.
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Old Mar 21, 2021 | 11:08 AM
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Originally Posted by JRTouareg
I have a 2021 GLE 53 AMG with a 07/2020 build date and it has the irritating seatback lean forward when easy entry/exit is activated. Dealer says they can't do anything about it. I turned off the seat and am just using the steering wheel function now. Can't be a german engineer who thought of this. Probably a Univ. of Alabama or Auburn engineer that works at the Vance plant. My Porsches and Audis never had these simple irritating items that someone with common sense would have thought out. Glad I leased and will be going back to either a Porsche Cayenne Coupe or Audi SQ8 when my lease is up.
Not to repeat myself but my seat lean forward issue was fixed by a software update over 12 months ago, change your dealer.
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Old Mar 21, 2021 | 01:09 PM
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Originally Posted by Philamg
Not to repeat myself but my seat lean forward issue was fixed by a software update over 12 months ago, change your dealer.
My GLE 450 was built first decade in November and my seat doesn't lean forward and never has.
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Old Mar 21, 2021 | 01:32 PM
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I was also surprised at the seat "reclining" forward, together with the steering wheel raising.
Then I realized that, with my rearward seat placement, the seat back was actually aligning the seatback with the door pillar, which actually DOES make it easier to exit.
My shorter wife had the seat move rearward, again aligning with the door pillar.

It's hard to accept that a seat may be smarter than I am.
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Old Mar 21, 2021 | 11:22 PM
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Originally Posted by jtjbt20x
My GLE 450 was built first decade in November and my seat doesn't lean forward and never has.
Just wondering, is it possible that your seat back rest is already at the "reclined" position? Can you try tilt the seat back when the car is on, and turn off the car and see if it tilt forward?
If yours still doesn't move after the test, maybe Mercedes change the easy entry/exit implementation.
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Old Mar 22, 2021 | 09:42 AM
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Originally Posted by zengshengliu
Just wondering, is it possible that your seat back rest is already at the "reclined" position? Can you try tilt the seat back when the car is on, and turn off the car and see if it tilt forward?
If yours still doesn't move after the test, maybe Mercedes change the easy entry/exit implementation.
Sure thing, next time I'm in it. I've driven a bit more than 500 miles since early December.
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Old Mar 22, 2021 | 04:59 PM
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Originally Posted by zengshengliu
Just wondering, is it possible that your seat back rest is already at the "reclined" position? Can you try tilt the seat back when the car is on, and turn off the car and see if it tilt forward?
If yours still doesn't move after the test, maybe Mercedes change the easy entry/exit implementation.
I just checked, and the seat back does not tilt forward on easy exit. In fact, occaisionally, I have to hit the Memory #1 button to tilt the seat forward when getting in because the seat back sometimes tilts rearward when exiting.
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Old Mar 22, 2021 | 06:18 PM
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Originally Posted by jtjbt20x
I just checked, and the seat back does not tilt forward on easy exit. In fact, occaisionally, I have to hit the Memory #1 button to tilt the seat forward when getting in because the seat back sometimes tilts rearward when exiting.
Umm, I wonder, is it possible that your normal seating position has the seat back more "horizontal" than the easy enter/exit position?
The easy enter/exit will move the seat back to a "set" position, and for me and some other members, the set position is more "forward" than the driving position, so it move forward when the door is open.
I wonder if your driving seat back position is more "up right" (horizontal, straight up, whatever you call it ) and it tilt back when you open the door. Because your second statement seems to suggest that.
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Old Mar 22, 2021 | 07:45 PM
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Originally Posted by zengshengliu
Umm, I wonder, is it possible that your normal seating position has the seat back more "horizontal" than the easy enter/exit position?
The easy enter/exit will move the seat back to a "set" position, and for me and some other members, the set position is more "forward" than the driving position, so it move forward when the door is open.
I wonder if your driving seat back position is more "up right" (horizontal, straight up, whatever you call it ) and it tilt back when you open the door. Because your second statement seems to suggest that.
It tilts back and the entire seat slides back when exiting. It doesn't tilt forward like others have mentioned. My driving position is tilted back a bit, it's not tilted forward.

I set the seat position using the auto-position based on height in the setup procedure.
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