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Consumer Reports - 2022 GLE Named Least Reliable Vehicle
I am not sure how accurate CR is with their data, but I came across this article yesterday, that stated according to CR, the 2022 GLE the least reliable of all cars, trucks, and SUVs.
I don't agree with it, as my 2021 GLE 350 seems to be solid, with exception to the paint quality and the gas door cover.
Their article stated that they based their data on the previous model. Never heard a slew of bad reviews of the W166, even from CR.
All M-B needs to do to satisfy the CR reviewers, is to make their cupholders more like a Kia. That would make the reviewers fall all over themselves with gushing reviews.
Check their videos - they're quite comical. They also don't like the shift lever - Horrors!
Their article stated that they based their data on the previous model. Never heard a slew of bad reviews of the W166, even from CR.
All M-B needs to do to satisfy the CR reviewers, is to make their cupholders more like a Kia. That would make the reviewers fall all over themselves with gushing reviews.
Check their videos - they're quite comical. They also don't like the shift lever - Horrors!
@mikapen really? Where in the article does it say that? Note the OP: the subtitle states "of 2022", not "in 2022".
The V167 is a failed new model introduction, unfortunately for MBAG and its customers.
Stay away from V167 on the preowned market. I would also stay away from V167 in the new car market. Within warranty, financial pain is not a concern, but you suffer the annoyance and inconvenience of owning an expensive and problem-fraught vehicle.
Mercedes: it ain't the best, and almost better than nothing.
@mikapen really? Where in the article does it say that? Note the OP: the subtitle states "of 2022", not "in 2022".
The V167 is a failed new model introduction, unfortunately for MBAG and its customers.
Stay away from V167 on the preowned market. I would also stay away from V167 in the new car market. Within warranty, financial pain is not a concern, but you suffer the annoyance and inconvenience of owning an expensive and problem-fraught vehicle.
Mercedes: it ain't the best, and almost better than nothing.
It's on their website. You should read it. If you can find anything of substance, you can use it as ammo for your next opportunity!
@mikapen really? I read the article on the website. Can you please share a direct quote from the website?
The article is addressing the unreliability of the V167.
It's somewhere in their methods disclosure, at least it was last year, when I was researching for my 2020 450. (I check a lot of sources before I make purchases. But driving is the most important.)
But check out their videos on YouTube, they're really fun.
And many car reviewers emphasize the shift lever in various cars.
What if you have to do an immediate emergency movement with the shift lever?
Do you mean an emergency movement…the forward/reverse function or the Paddle Shifters to get to a lower gear? If it’s the column lever I can understand the adjustment going from another type or back and forth.
Personally I think the Column shifter is more practical, since it frees up space but less sporty than one on the center Console. I like the layout in my GLE and adding a shift lever on the console would make it difficult to use the touch pad and access the cup holders.
I can understand that it takes some “getting used to”. When I drive my wife’s car I sometimes try to shift with the windshield washer lever.
It's somewhere in their methods disclosure, at least it was last year, when I was researching for my 2020 450. (I check a lot of sources before I make purchases. But driving is the most important.)
But check out their videos on YouTube, they're really fun.
@mikapen are you backing away from your claim that the trashing of the V167 by Consumer Reports is not about the V167? First you mentioned the article, now you shift attention to YouTube? The CR article calls the V167 what it is - an unreliable vehicle. MBAG is consistent in their unreliability. They are reliably unreliable.
I have owned a lot of MB's and been happy. I LOVED my RR Sport and it was also very unreliable. Most new cars have issues. Too much tech to not. Does your iPhone last forever?
I have owned a lot of MB's and been happy. I LOVED my RR Sport and it was also very unreliable. Most new cars have issues. Too much tech to not. Does your iPhone last forever?
Many pick up a LR product knowing they are rolling the dice, but they are cool enough vehicles that make it worth it. No one buys a Mercedes GLE AKA the best or nothing expecting it to be in the service department with fundamental QC issues. Unfortunately people's tolerance for mediocracy has become a new standard.
[QUOTE=PalmBeach2210;8457914]I am not sure how accurate CR is with their data, but I came across this article yesterday, that stated according to CR, the 2022 GLE the least reliable of all cars, trucks, and SUVs.
I don't agree with it, as my 2021 GLE 350 seems to be solid, with exception to the paint quality and the gas door cover.
A little perspective is in order. Reliability, as used by consumer reports, is a catch all phrase that has numerous subcategories (software, drive train, fit and finish, electronics, etc.). Notice the most reliable vehicle was the Lexus GX, which hasn’t been redesigned (other than cosmetic as far as I can tell) since it was introduced 2004. The electronics in it are, to be kind, dated. If all you care about is reliability, then I would agree that is the vehicle you should purchase. The 167 GLE is one of the most advanced vehicles for sale, and it is software intensive. Most of the reliability issues have been software related, and most of us early adopters have experienced a few software related glitches — thus the poor reliability score. I agree Mercedes needs to improve their software coding skills, and hopefully they’ve learned a few lessons learned with the GLE introduction. The good news is software can be updated to correct issues, and indeed Mercedes is updating the software. The reliability issues I’ve experienced were eliminated with software updates. Mechanically, my GLE 350 has been bullet proof. So yes I experienced some software induced reliability issues during the first year of ownership, but those issues have been corrected on my GLE. Moreover, I don’t regret my purchase and would buy another. I wouldn’t hesitate to take it on a cross country road trip. It is now as reliable as any vehicle I’ve owned. It is also the most advanced.
A little perspective is in order. Reliability, as used by consumer reports, is a catch all phrase that has numerous subcategories (software, drive train, fit and finish, electronics, etc.). Notice the most reliable vehicle was the Lexus GX, which hasn’t been redesigned (other than cosmetic as far as I can tell) since it was introduced 2004. The electronics in it are, to be kind, dated. If all you care about is reliability, then I would agree that is the vehicle you should purchase. The 167 GLE is one of the most advanced vehicles for sale, and it is software intensive. Most of the reliability issues have been software related, and most of us early adopters have experienced a few software related glitches — thus the poor reliability score. I agree Mercedes needs to improve their software coding skills, and hopefully they’ve learned a few lessons learned with the GLE introduction. The good news is software can be updated to correct issues, and indeed Mercedes is updating the software. The reliability issues I’ve experienced were eliminated with software updates. Mechanically, my GLE 350 has been bullet proof. So yes I experienced some software induced reliability issues during the first year of ownership, but those issues have been corrected on my GLE. Moreover, I don’t regret my purchase and would buy another. I wouldn’t hessitate to take it on a cross country road trip. It is now as reliable as any vehicle I’ve owned. It is also the most advanced.
This makes total sense - the thing is if it was as bad as the list made it out to be it would be like a LR forum where most posts are about issues. I think that like our phones or anything cutting edge we have to expect a few updates and little things to be worked out. Otherwise buy a old car with little tech in it or advanced systems. I rather have all the bells and whistles. Especially all the cool safety stuff.
2021 GLS450 2020 GLE350 2005 BMW 325ci Convertible
Have you ever been lucky enough to get a survey from CR for vehicles? I was several years ago. And, as with any acadmic study, the questions are written in a way that they can lump them into quick broad categories. It's been long enough that I won't try to quote any of them.
But asking if you've been back to the dealer for any issues since purchase is a bit leading. Could have been anything. Granted, some on here like to bash this vehicle for any flaw, but is a loose trim piece a reliability issue? Was my hole in the glove box door (probalby from transit) a long-term issue?
The only real issue I can recall here is those with battery issues, which I believe is a significant problem if your've experienced it. But does that singular issue affect long-term reliability? Once it's fixed, is it fixed for good? We don't really know yet, but neither does CR, to make such a judgement.
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GLE Reliability
