GLE Class (V167) Produced 2020 to present

W167 GLE WIRELESS CHARGER ISSUES IPHONE 13 pro max

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Old 05-18-2022, 05:45 PM
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W167 GLE WIRELESS CHARGER ISSUES IPHONE 13 pro max

Hi people

Anyone experienced an issue on the gle where the wireless charger works for about 10 seconds then disconnects giving a notification that there is an object in the way?

ive tried to remove my phone case but still same issue. Tried different positions still does the same thing.

my phone is an iphone 13 pro max
Old 05-18-2022, 05:56 PM
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2021 GLE 450, 2017 GLC 300 4Matic, 2008 FJ Cruiser
There is a software update for the pad. Have to take into dealer. If it’s not important you can do it during your regular10k mile service.
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Old 05-18-2022, 06:00 PM
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Originally Posted by Sigp232
There is a software update for the pad. Have to take into dealer. If it’s not important you can do it during your regular10k mile service.
thank you

my car was in mercedes for a warranty repair master cylinder replacement. They did however do a software update as my mercedes me disconnected. I asked why this was and they said they had to deactivate mercedes me to do the software update.

is there still individual updates for the pad?
Old 05-18-2022, 06:04 PM
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Originally Posted by zaidar61s!
thank you

my car was in mercedes for a warranty repair master cylinder replacement. They did however do a software update as my mercedes me disconnected. I asked why this was and they said they had to deactivate mercedes me to do the software update.

is there still individual updates for the pad?
Yes
Old 05-18-2022, 06:05 PM
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Originally Posted by Sigp232
Yes
thank you, ill pay a visit tomorrow and see if they can do it for me
Old 05-18-2022, 07:12 PM
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I think you'll find the GLE charging pad is incompatible with the iPhone 13 Pro, because the camera lenses keep the body of the phone two far from the charging pad. The 'object in the way' is just air.

Happy to be corrected, but that's the answer I came up with. In any case the wireless charging is slooooowww....better to plug in. It's not unique to the GLE BTW, I have the same issue in other vehicles.
Old 05-18-2022, 07:31 PM
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N/A
Known issue, there is a software update for the charging unit the dealer can apply. The TIPS technical bulletin number is LI82.70-P-073025.
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Old 05-19-2022, 05:23 AM
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Originally Posted by Eaton
Known issue, there is a software update for the charging unit the dealer can apply. The TIPS technical bulletin number is LI82.70-P-073025.
thank you went to mercedes this morning gave them this information, they updated it 20min later all good
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Old 08-31-2022, 10:18 AM
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CLA 250 2021, GLE 350 2021
Had similar issues with iPhone 12 and 13 pro max on my 2021 GLE 350 since day1.
Was scheduled for Service A this week, and they did the upgrade.
All iPhones charging well now with no issues.
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