Notices
GLE Class (V167) Produced 2020 to present

W167 GLE WIRELESS CHARGER ISSUES IPHONE 13 pro max

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old May 18, 2022 | 05:45 PM
  #1  
zaidar61s!'s Avatar
Thread Starter
Junior Member
 
Joined: Mar 2022
Posts: 33
Likes: 3
Gle 350d
W167 GLE WIRELESS CHARGER ISSUES IPHONE 13 pro max

Hi people

Anyone experienced an issue on the gle where the wireless charger works for about 10 seconds then disconnects giving a notification that there is an object in the way?

ive tried to remove my phone case but still same issue. Tried different positions still does the same thing.

my phone is an iphone 13 pro max
Reply
Old May 18, 2022 | 05:56 PM
  #2  
Sigp232's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Aug 2016
Posts: 435
Likes: 109
From: CA
2021 GLE 450, 2017 GLC 300 4Matic, 2008 FJ Cruiser
There is a software update for the pad. Have to take into dealer. If it’s not important you can do it during your regular10k mile service.
Reply
Old May 18, 2022 | 06:00 PM
  #3  
zaidar61s!'s Avatar
Thread Starter
Junior Member
 
Joined: Mar 2022
Posts: 33
Likes: 3
Gle 350d
Originally Posted by Sigp232
There is a software update for the pad. Have to take into dealer. If it’s not important you can do it during your regular10k mile service.
thank you

my car was in mercedes for a warranty repair master cylinder replacement. They did however do a software update as my mercedes me disconnected. I asked why this was and they said they had to deactivate mercedes me to do the software update.

is there still individual updates for the pad?
Reply
Old May 18, 2022 | 06:04 PM
  #4  
Sigp232's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Aug 2016
Posts: 435
Likes: 109
From: CA
2021 GLE 450, 2017 GLC 300 4Matic, 2008 FJ Cruiser
Originally Posted by zaidar61s!
thank you

my car was in mercedes for a warranty repair master cylinder replacement. They did however do a software update as my mercedes me disconnected. I asked why this was and they said they had to deactivate mercedes me to do the software update.

is there still individual updates for the pad?
Yes
Reply
Old May 18, 2022 | 06:05 PM
  #5  
zaidar61s!'s Avatar
Thread Starter
Junior Member
 
Joined: Mar 2022
Posts: 33
Likes: 3
Gle 350d
Originally Posted by Sigp232
Yes
thank you, ill pay a visit tomorrow and see if they can do it for me
Reply
Old May 18, 2022 | 07:12 PM
  #6  
Aggie57's Avatar
Member
Liked
Loved
Community Favorite
 
Joined: Sep 2021
Posts: 208
Likes: 78
From: SoCal
2021 GLE 350, 2020 911 C2S MT, 2023 Polestar 2, '73 Alfa GTV
I think you'll find the GLE charging pad is incompatible with the iPhone 13 Pro, because the camera lenses keep the body of the phone two far from the charging pad. The 'object in the way' is just air.

Happy to be corrected, but that's the answer I came up with. In any case the wireless charging is slooooowww....better to plug in. It's not unique to the GLE BTW, I have the same issue in other vehicles.
Reply
Old May 18, 2022 | 07:31 PM
  #7  
Eaton's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Top Answer: 1
 
Joined: Feb 2019
Posts: 1,945
Likes: 1,057
From: USA
N/A
Known issue, there is a software update for the charging unit the dealer can apply. The TIPS technical bulletin number is LI82.70-P-073025.
Reply
Old May 19, 2022 | 05:23 AM
  #8  
zaidar61s!'s Avatar
Thread Starter
Junior Member
 
Joined: Mar 2022
Posts: 33
Likes: 3
Gle 350d
Originally Posted by Eaton
Known issue, there is a software update for the charging unit the dealer can apply. The TIPS technical bulletin number is LI82.70-P-073025.
thank you went to mercedes this morning gave them this information, they updated it 20min later all good
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Aug 31, 2022 | 10:18 AM
  #9  
Amaky's Avatar
Newbie
 
Joined: May 2011
Posts: 14
Likes: 2
From: Ontario, Canada
CLA 250 2021, GLE 350 2021
Had similar issues with iPhone 12 and 13 pro max on my 2021 GLE 350 since day1.
Was scheduled for Service A this week, and they did the upgrade.
All iPhones charging well now with no issues.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:33 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE