Broken windshield
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Senior Member
Joined: Apr 2021
Posts: 282
Likes: 64
From: California
2021 GLE450
Broken windshield
Couple of days ago a rock flew into my windshield and created a cross like crack about an inch long. 
I immediately made an appointment with Safelite to get it repaired but they didn't have an opening for few days.
Well, this morning I noticed the crack had grown to about 12 inches. I know this can't get repaired and I need a new windshield.
My GLE has HUD. So, should I take it to the dealership for the replacement or another shop like Safelite is OK?
I immediately made an appointment with Safelite to get it repaired but they didn't have an opening for few days.Well, this morning I noticed the crack had grown to about 12 inches. I know this can't get repaired and I need a new windshield.
My GLE has HUD. So, should I take it to the dealership for the replacement or another shop like Safelite is OK?
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Joined: Jun 2011
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'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
Go to the dealer. You want that special MB sticker on the windshield on the replacement. Plus they will need to re-calibrate the cameras.
Super Member
Joined: Mar 2022
Posts: 556
Likes: 197
From: NJ
2022 GLE 450
Couple of days ago a rock flew into my windshield and created a cross like crack about an inch long. I immediately made an appointment with Safelite to get it repaired but they didn't have an opening for few days.
Well, this morning I noticed the crack had grown to about 12 inches. I know this can't get repaired and I need a new windshield.
My GLE has HUD. So, should I take it to the dealership for the replacement or another shop like Safelite is OK?
I immediately made an appointment with Safelite to get it repaired but they didn't have an opening for few days.Well, this morning I noticed the crack had grown to about 12 inches. I know this can't get repaired and I need a new windshield.
My GLE has HUD. So, should I take it to the dealership for the replacement or another shop like Safelite is OK?
Also, if you purchased a "tire and wheel" replacement package, it might be covered under that, depending which level you chose.
Last edited by TonyF61; Jan 27, 2023 at 09:23 AM. Reason: More info.
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Joined: Mar 2012
Posts: 2,364
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From: The Palmetto State
19 E63s, ‘24SQ8, wanting another gas guzzling V8
Originally Posted by mynewgle;[url=tel:8710326
8710326]To my knowledge most dealers just sub out glass repair so you may end up with a Safelite repair either way.
Last edited by BACnMercedes; Jan 27, 2023 at 05:15 PM. Reason: Forgot a comma and don’t want to be told I said something wrong.
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Joined: Oct 2009
Posts: 6,987
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From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
I ordered the windshield through the dealer, along with the little Daimler sticker at the lower right hand corner. According to VIN.
They send it to their body shop, who performs the camera lens and windshield outgassing TSB's, then the main shop does updates and calibration.
I pay the difference between the Safelite cost to the insurance company and the shop bill, just as our State law requires. It was about $200 extra last time for my Acoustic package glass.
Another time, the Dealer allowed a 10% Benz Club discount and it saved the insurance company 50 bucks.
They send it to their body shop, who performs the camera lens and windshield outgassing TSB's, then the main shop does updates and calibration.
I pay the difference between the Safelite cost to the insurance company and the shop bill, just as our State law requires. It was about $200 extra last time for my Acoustic package glass.
Another time, the Dealer allowed a 10% Benz Club discount and it saved the insurance company 50 bucks.
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