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Burmester issues GLE 450

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Old Mar 14, 2023 | 12:27 PM
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GLE 450
Burmester issues GLE 450

Hello,
Since I purchased this car, my upgraded stereo option (Burmester system) on my GLE 450 sounds awful. Basically, there is practically no sounds coming out of the two speakers on each front door.
I have adjusted every possible setting to no avail. I have taken it in for service and have been told it is operating at normal specifications.
I last took it in last week and they performed a software update and I was told everything is fixed. Unfortunately, there is still practically no sound coming from the two speakers in the front doors. But now there is a new issue: When the car is moving, the sounds turns louder, and when I am stopped, the sounds turns down. I know there is a setting "automatic sound adjustment" but whether it is on or off, the problem persists.

I took the car to two car audio dealers (one which does high-end work) and both told me that the near-total lack of sound from the front door speakers is absolutely not normal (you have to put your ear up to the speakers to hear the sounds) and the problem is due to a software issue which Mercedws should be able to fix.

Has anyone had problems with a near lack of sound from their two speakers on each front door???
Also, has anyone had the music sound increasing or fading with driving and stopping?

Thanks
PM
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Old Mar 14, 2023 | 12:32 PM
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GLK350
Originally Posted by cypress822
Hello,
Since I purchased this car, my upgraded stereo option (Burmester system) on my GLE 450 sounds awful. Basically, there is practically no sounds coming out of the two speakers on each front door.
I have adjusted every possible setting to no avail. I have taken it in for service and have been told it is operating at normal specifications.
I last took it in last week and they performed a software update and I was told everything is fixed. Unfortunately, there is still practically no sound coming from the two speakers in the front doors. But now there is a new issue: When the car is moving, the sounds turns louder, and when I am stopped, the sounds turns down. I know there is a setting "automatic sound adjustment" but whether it is on or off, the problem persists.

I took the car to two car audio dealers (one which does high-end work) and both told me that the near-total lack of sound from the front door speakers is absolutely not normal (you have to put your ear up to the speakers to hear the sounds) and the problem is due to a software issue which Mercedws should be able to fix.

Has anyone had problems with a near lack of sound from their two speakers on each front door???
Also, has anyone had the music sound increasing or fading with driving and stopping?

Thanks
PM
My system sounds fine with normal sound from door speakers but I also see the sound vary with engine speed. This may be normal as I had other vehicles that did this as it auto adjusted the sound level based on background noise to keep a constant listening volume..

Last edited by tbirdvet; Mar 14, 2023 at 12:36 PM.
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Old Mar 14, 2023 | 01:25 PM
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@cypress822 do you have the 3D Burmester, or the base Burmester?
​​​​​​ There is a big difference in the systems.
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Old Mar 14, 2023 | 01:31 PM
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Originally Posted by mikapen
@cypress822 do you have the 3D Burmester, or the base Burmester?
​​​​​​ There is a big difference in the systems.
base
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Old Mar 14, 2023 | 01:44 PM
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Unfortunately, lack of sound from door speakers is normal for base Burmester. Nothing wrong with the speakers. If you have Apple Music, or I imagine other streaming sources as well, you will hear sound coming from the door speakers. I can't explain why, but there are other members currently in this thread who are much more capable of discussing its pitfalls than I am. I have not heard of any viable solutions either.

Last edited by TonyF61; Mar 14, 2023 at 01:55 PM. Reason: Removed Quote
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Old Mar 14, 2023 | 05:26 PM
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2020 Mercedes GLE350 4Matic; 2023 Tesla Model Y
You need to check your sound settings on the menu. Here is what I use— I think it sounds good. I listen to Spotify Premium and use the highest bit rate setting. If you’re listening to XM, it won’t sound nearly as good—XM has a very low bit rate. HD FM sounds better than XM.

So what’s your sound settings and your music source?






Last edited by TexAg91; Mar 14, 2023 at 07:06 PM.
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Old Mar 14, 2023 | 06:36 PM
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You can also use the fader to full front to basically turn off the speakers in the back. That will at least help to see what is going on up front.
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Old Mar 15, 2023 | 12:04 PM
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My settings are very similar. The only way I can hear sound from my door speakers is putting my ear against the speaker itself
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Old Mar 15, 2023 | 01:10 PM
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Originally Posted by cypress822
My settings are very similar. The only way I can hear sound from my door speakers is putting my ear against the speaker itself
What happens when you turn off the speakers in the back?
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