GLE Class (V167) Produced 2020 to present

Burmester issues GLE 450

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 03-14-2023 | 12:27 PM
  #1  
cypress822's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2022
Posts: 47
Likes: 11
GLE 450
Burmester issues GLE 450

Hello,
Since I purchased this car, my upgraded stereo option (Burmester system) on my GLE 450 sounds awful. Basically, there is practically no sounds coming out of the two speakers on each front door.
I have adjusted every possible setting to no avail. I have taken it in for service and have been told it is operating at normal specifications.
I last took it in last week and they performed a software update and I was told everything is fixed. Unfortunately, there is still practically no sound coming from the two speakers in the front doors. But now there is a new issue: When the car is moving, the sounds turns louder, and when I am stopped, the sounds turns down. I know there is a setting "automatic sound adjustment" but whether it is on or off, the problem persists.

I took the car to two car audio dealers (one which does high-end work) and both told me that the near-total lack of sound from the front door speakers is absolutely not normal (you have to put your ear up to the speakers to hear the sounds) and the problem is due to a software issue which Mercedws should be able to fix.

Has anyone had problems with a near lack of sound from their two speakers on each front door???
Also, has anyone had the music sound increasing or fading with driving and stopping?

Thanks
PM
Old 03-14-2023 | 12:32 PM
  #2  
tbirdvet's Avatar
Member
 
Joined: Mar 2014
Posts: 203
Likes: 49
GLK350
Originally Posted by cypress822
Hello,
Since I purchased this car, my upgraded stereo option (Burmester system) on my GLE 450 sounds awful. Basically, there is practically no sounds coming out of the two speakers on each front door.
I have adjusted every possible setting to no avail. I have taken it in for service and have been told it is operating at normal specifications.
I last took it in last week and they performed a software update and I was told everything is fixed. Unfortunately, there is still practically no sound coming from the two speakers in the front doors. But now there is a new issue: When the car is moving, the sounds turns louder, and when I am stopped, the sounds turns down. I know there is a setting "automatic sound adjustment" but whether it is on or off, the problem persists.

I took the car to two car audio dealers (one which does high-end work) and both told me that the near-total lack of sound from the front door speakers is absolutely not normal (you have to put your ear up to the speakers to hear the sounds) and the problem is due to a software issue which Mercedws should be able to fix.

Has anyone had problems with a near lack of sound from their two speakers on each front door???
Also, has anyone had the music sound increasing or fading with driving and stopping?

Thanks
PM
My system sounds fine with normal sound from door speakers but I also see the sound vary with engine speed. This may be normal as I had other vehicles that did this as it auto adjusted the sound level based on background noise to keep a constant listening volume..

Last edited by tbirdvet; 03-14-2023 at 12:36 PM.
Old 03-14-2023 | 01:25 PM
  #3  
mikapen's Avatar
MBWorld Fanatic!
 
Joined: Oct 2009
Posts: 5,067
Likes: 1,666
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former- 10&14 ML BlueTecs, 20 GLE450 E-ABC, 15 Cayenne D, 17 Macan
@cypress822 do you have the 3D Burmester, or the base Burmester?
​​​​​​ There is a big difference in the systems.
Old 03-14-2023 | 01:31 PM
  #4  
tbirdvet's Avatar
Member
 
Joined: Mar 2014
Posts: 203
Likes: 49
GLK350
Originally Posted by mikapen
@cypress822 do you have the 3D Burmester, or the base Burmester?
​​​​​​ There is a big difference in the systems.
base
The following users liked this post:
mikapen (03-14-2023)
Old 03-14-2023 | 01:44 PM
  #5  
TonyF61's Avatar
Super Member
 
Joined: Mar 2022
Posts: 517
Likes: 186
From: NJ
2022 GLE 450
Unfortunately, lack of sound from door speakers is normal for base Burmester. Nothing wrong with the speakers. If you have Apple Music, or I imagine other streaming sources as well, you will hear sound coming from the door speakers. I can't explain why, but there are other members currently in this thread who are much more capable of discussing its pitfalls than I am. I have not heard of any viable solutions either.

Last edited by TonyF61; 03-14-2023 at 01:55 PM. Reason: Removed Quote
Old 03-14-2023 | 05:26 PM
  #6  
TexAg91's Avatar
Super Member
 
Joined: Jan 2020
Posts: 791
Likes: 405
From: Fredericksburg, VA
2020 Mercedes GLE350 4Matic; 2023 Tesla Model Y
You need to check your sound settings on the menu. Here is what I use— I think it sounds good. I listen to Spotify Premium and use the highest bit rate setting. If you’re listening to XM, it won’t sound nearly as good—XM has a very low bit rate. HD FM sounds better than XM.

So what’s your sound settings and your music source?






Last edited by TexAg91; 03-14-2023 at 07:06 PM.
Old 03-14-2023 | 06:36 PM
  #7  
ddeliber's Avatar
Super Member
 
Joined: Nov 2012
Posts: 692
Likes: 62
From: Boston Area
2021 Mojave Silver E450, BRG Jaguar F-pace S, 2011 335d (RIP), 2010 E350 (sold)
You can also use the fader to full front to basically turn off the speakers in the back. That will at least help to see what is going on up front.
The following users liked this post:
mikapen (03-14-2023)
Old 03-15-2023 | 12:04 PM
  #8  
cypress822's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2022
Posts: 47
Likes: 11
GLE 450
My settings are very similar. The only way I can hear sound from my door speakers is putting my ear against the speaker itself
Old 03-15-2023 | 01:10 PM
  #9  
ddeliber's Avatar
Super Member
 
Joined: Nov 2012
Posts: 692
Likes: 62
From: Boston Area
2021 Mojave Silver E450, BRG Jaguar F-pace S, 2011 335d (RIP), 2010 E350 (sold)
Originally Posted by cypress822
My settings are very similar. The only way I can hear sound from my door speakers is putting my ear against the speaker itself
What happens when you turn off the speakers in the back?

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Burmester issues GLE 450



All times are GMT -4. The time now is 04:50 PM.