Notices
GLE Class (V167) Produced 2020 to present

Why is active steering assist grey?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jul 9, 2023 | 12:22 PM
  #1  
manbeing's Avatar
Thread Starter
Member
 
Joined: Mar 2023
Posts: 244
Likes: 37
From: Delaware
2023 GLE 450
Why is active steering assist grey?

I have been driving my 450 for almost three weeks now. Initially, the active steering assist icon was always green, but now it remains grey regardless of where I drive. How can I enable it? Additionally, the auto-hold feature has never worked on my car, no matter how I engage the brake.

Reply
Old Jul 9, 2023 | 01:08 PM
  #2  
mikapen's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Community Influencer
Community Favorite
 
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Did you turn the feature on? That's the Active Lane Keeping Assist. That's the one that people complain about, because it can be a pretty violent correction. I leave mine off.
Reply
Old Jul 9, 2023 | 01:10 PM
  #3  
manbeing's Avatar
Thread Starter
Member
 
Joined: Mar 2023
Posts: 244
Likes: 37
From: Delaware
2023 GLE 450
Originally Posted by mikapen
Did you turn the feature on? That's the Active Lane Keeping Assist. That's the one that people complain about, because it can be a pretty violent correction. I leave mine off.
Yes, i am 100% sure I turned it on.
Reply
Old Jul 9, 2023 | 02:15 PM
  #4  
MBguy013's Avatar
Super Member
Veteran: Marine Corps
 
Joined: Apr 2021
Posts: 645
Likes: 204
From: Central Indiana
2021 GLC 300 4Matic
I think the biggest thing is that there most be lines on in the road. If not, it won't know where the lane is. There are additional settings in the menu that may effect this. I keep mine off other than for long highway trips.
Reply
Old Jul 9, 2023 | 02:31 PM
  #5  
mikapen's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Community Influencer
Community Favorite
 
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Originally Posted by MBguy013
I think the biggest thing is that there most be lines on in the road. If not, it won't know where the lane is. There are additional settings in the menu that may effect this. I keep mine off other than for long highway trips.
You're right.
Even when I have mine on, the icon will grey out if it can't see lines.

It's interesting that, around 2005, the Feds started requiring outer lines on roads, in order for an entity to receive Fed highway funds or grants. It more than tripled the cost of striping, because they also required glass beads to be added.
They were envisioning these driver assists well before it was mainstream.
I think the rules had been in place since the 90s, but enforcement and funds withholding started in the oughts.
Reply
Old Jul 9, 2023 | 04:20 PM
  #6  
MBguy013's Avatar
Super Member
Veteran: Marine Corps
 
Joined: Apr 2021
Posts: 645
Likes: 204
From: Central Indiana
2021 GLC 300 4Matic
Originally Posted by mikapen
You're right.
Even when I have mine on, the icon will grey out if it can't see lines.

It's interesting that, around 2005, the Feds started requiring outer lines on roads, in order for an entity to receive Fed highway funds or grants. It more than tripled the cost of striping, because they also required glass beads to be added.
They were envisioning these driver assists well before it was mainstream.
I think the rules had been in place since the 90s, but enforcement and funds withholding started in the oughts.
There is also a minimum speed for it to activate. Around 35 or so.
Reply
Old Jul 10, 2023 | 02:05 AM
  #7  
Drone_S213's Avatar
Super Member
Veteran: Air Force
Liked
Loved
Community Favorite
 
Joined: Mar 2022
Posts: 583
Likes: 238
From: South by Southwest
2021 AMG E63s Wagon
Originally Posted by manbeing
Yes, i am 100% sure I turned it on.
After you exhaust all the possibilities take your 2023 GLE to a Dealer with an excellent Service Department. My 2021 E63s AMG Wagon lost Active Steering Assist after working flawlessly for a year. After nearly 3-months last Fall the Shop Forman and MB Tech Center finally fixed the problem that was in my case a Hardware Failure. The worst part of the ordeal was driving a brand new 2022 GLC loaner for that period. Fortunately still had my Ducati and V8 Chevy SS. Hopefully your fix will be simple. Good Luck!
Reply
Old Jul 10, 2023 | 02:15 AM
  #8  
zengshengliu's Avatar
Senior Member
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Mar 2019
Posts: 496
Likes: 214
From: Philadelphia, PA
2020 Mercedes GLE 450
Active lane keep assist only works if you have the distance assist on, and the camera are able to see the lane clearly on the road.
As for the HOLD function, make sure to keep the brake pedal at a somewhat constant pressure when coming to a stop, and after the car come to a complete stop, quickly push down on the brake pedal more. That should activate the hold function (verify it by the "HOLD" icon)
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Jul 10, 2023 | 02:18 AM
  #9  
superswiss's Avatar
Out Of Control!!
5 Year Member
Community Influencer
Loved
Community Favorite
 
Joined: Nov 2018
Posts: 11,402
Likes: 5,324
From: San Francisco Bay Area
2019 C63CS
It only goes green if DISTRONIC is active. Grey means it's turned on, but passive. Are you saying that it doesn't turn green when you activate DISTRONIC?


Reply
Old Jul 10, 2023 | 11:41 AM
  #10  
wildta's Avatar
MBWorld Fanatic!
Community Builder
Liked
Loved
Community Favorite
 
Joined: Jan 2023
Posts: 3,123
Likes: 1,201
GLE 580
Originally Posted by Drone_S213
After you exhaust all the possibilities take your 2023 GLE to a Dealer with an excellent Service Department. My 2021 E63s AMG Wagon lost Active Steering Assist after working flawlessly for a year. After nearly 3-months last Fall the Shop Forman and MB Tech Center finally fixed the problem that was in my case a Hardware Failure. The worst part of the ordeal was driving a brand new 2022 GLC loaner for that period. Fortunately still had my Ducati and V8 Chevy SS. Hopefully your fix will be simple. Good Luck!
What did they do to fix it? Do you recall what was listed on your work order?
Reply
Old Jul 10, 2023 | 01:42 PM
  #11  
manbeing's Avatar
Thread Starter
Member
 
Joined: Mar 2023
Posts: 244
Likes: 37
From: Delaware
2023 GLE 450
Originally Posted by superswiss
It only goes green if DISTRONIC is active. Grey means it's turned on, but passive. Are you saying that it doesn't turn green when you activate DISTRONIC?

Is DISTRONIC advanced cruise control?
I found this active steering assist is only available (green) when I drive with advanced cruise control engaged. I swear I noticed it was green without cruise control engaged when I picked up this car three weeks ago.
And whatever how deep I pushed the brake padel, the auto hold cannot be activated.
Reply
Old Jul 10, 2023 | 01:57 PM
  #12  
manbeing's Avatar
Thread Starter
Member
 
Joined: Mar 2023
Posts: 244
Likes: 37
From: Delaware
2023 GLE 450
Originally Posted by Drone_S213
After you exhaust all the possibilities take your 2023 GLE to a Dealer with an excellent Service Department. My 2021 E63s AMG Wagon lost Active Steering Assist after working flawlessly for a year. After nearly 3-months last Fall the Shop Forman and MB Tech Center finally fixed the problem that was in my case a Hardware Failure. The worst part of the ordeal was driving a brand new 2022 GLC loaner for that period. Fortunately still had my Ducati and V8 Chevy SS. Hopefully your fix will be simple. Good Luck!
When you said 'lost active steering assist', did you mean it wasn't even activated ( became green) when you used the cruise control on highway ?
Reply
Old Jul 10, 2023 | 01:57 PM
  #13  
superswiss's Avatar
Out Of Control!!
5 Year Member
Community Influencer
Loved
Community Favorite
 
Joined: Nov 2018
Posts: 11,402
Likes: 5,324
From: San Francisco Bay Area
2019 C63CS
Originally Posted by manbeing
Is DISTRONIC advanced cruise control?
I found this active steering assist is only available (green) when I drive with advanced cruise control engaged. I swear I noticed it was green without cruise control engaged when I picked up this car three weeks ago.
And whatever how deep I pushed the brake padel, the auto hold cannot be activated.
Yes, however MB doesn't refer to it as advanced cruise control. Did you mean adaptive cruise control? Yes, DISTRONIC is the brand name for MB's adaptive cruise control. No, it's never green unless cruise control is active. It doesn't work by itself. It works in conjunction with cruise control.

As for the auto hold, a few people seem to have a tough time figuring out how it works. It doesn't work based on how deep you push the brake pedal. It's activated by a quick stab once you have come to a full stop. Come to a full stop, and easing off the brake pedal as one normal does for a smooth stop. Then once the car is fully stopped for a moment, give the brake pedal a stab. Don't push it slowly in. That doesn't work. Has to be a quick stab.


Last edited by superswiss; Jul 10, 2023 at 02:02 PM.
Reply
Old Jul 10, 2023 | 02:16 PM
  #14  
Drone_S213's Avatar
Super Member
Veteran: Air Force
Liked
Loved
Community Favorite
 
Joined: Mar 2022
Posts: 583
Likes: 238
From: South by Southwest
2021 AMG E63s Wagon
Originally Posted by manbeing
When you said 'lost active steering assist', did you mean it wasn't even activated ( became green) when you used the cruise control on highway ?
Yes
Reply
Old Jul 10, 2023 | 02:35 PM
  #15  
Drone_S213's Avatar
Super Member
Veteran: Air Force
Liked
Loved
Community Favorite
 
Joined: Mar 2022
Posts: 583
Likes: 238
From: South by Southwest
2021 AMG E63s Wagon
Originally Posted by wildta
What did they do to fix it? Do you recall what was listed on your work order?
New steering wheel, all internal modules, and brand new switches. Was tough during parts shortage...they changed out steering wheel twice as well as internal modules. The trick was external switch replacement. Forman didn't enjoy all the wiring involved. Believe each switch has either 4 or 6 wires I forget.

Hopefully OP's problem will require a much simpler fix.
Reply
Old Jul 10, 2023 | 02:40 PM
  #16  
manbeing's Avatar
Thread Starter
Member
 
Joined: Mar 2023
Posts: 244
Likes: 37
From: Delaware
2023 GLE 450
Originally Posted by Drone_S213
New steering wheel, all internal modules, and brand new switches. Was tough during parts shortage...they changed out steering wheel twice as well as internal modules. The trick was external switch replacement. Forman didn't enjoy all the wiring involved. Believe each switch has either 4 or 6 wires I forget.

Hopefully OP's problem will require a much simpler fix.
Mine works when the adaptive cruise control is engaged. now I am not sure if it is indeed a problem, but I still don't know why it was on green without cruise control engaged when I picked up this brand new car three weeks ago.
Reply
Old Jul 10, 2023 | 02:52 PM
  #17  
superswiss's Avatar
Out Of Control!!
5 Year Member
Community Influencer
Loved
Community Favorite
 
Joined: Nov 2018
Posts: 11,402
Likes: 5,324
From: San Francisco Bay Area
2019 C63CS
Originally Posted by manbeing
Mine works when the adaptive cruise control is engaged. now I am not sure if it is indeed a problem, but I still don't know why it was on green without cruise control engaged when I picked up this brand new car three weeks ago.
Not a problem. Yours works as designed. Not sure why you think it was green w/o cruise control engaged, but that's not a thing.
Reply
Old Jul 31, 2023 | 09:17 PM
  #18  
RedwinGV's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
Kind of related, and I haven't found an answer.
Does the active STEERING assist keep one IN the lane or does the vehicle have to drift to the side of the lane? I ask, since most times I read that it "corrects" the path by applying brakes, etc. I have this feature in another non-Benz vehicle and it operates fairly seamlessly with keeping one in the middle of a lane. Benz makes it sound like it's a reactive feature: like one has to drift to the edge of the lane and then it brings one back.

Any comments are appreciated as we're thinking of ordering and don't know if we'll get much use from the Driver assistance package. (We'll get the dystonic CC for sure though.) I do understand the lane change feature, etc. It's just the lane keeping one that I'm confused with.

TIA
Reply
Old Jul 31, 2023 | 09:33 PM
  #19  
zengshengliu's Avatar
Senior Member
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Mar 2019
Posts: 496
Likes: 214
From: Philadelphia, PA
2020 Mercedes GLE 450
Originally Posted by RedwinGV
Kind of related, and I haven't found an answer.
Does the active STEERING assist keep one IN the lane or does the vehicle have to drift to the side of the lane? I ask, since most times I read that it "corrects" the path by applying brakes, etc. I have this feature in another non-Benz vehicle and it operates fairly seamlessly with keeping one in the middle of a lane. Benz makes it sound like it's a reactive feature: like one has to drift to the edge of the lane and then it brings one back.

Any comments are appreciated as we're thinking of ordering and don't know if we'll get much use from the Driver assistance package. (We'll get the dystonic CC for sure though.) I do understand the lane change feature, etc. It's just the lane keeping one that I'm confused with.

TIA
There are two systems, Active Steering Assist, and Lane Keep Assist.
Lane keep assist, when enabled, is passive, and activate when you drift toward the edge of your lane. It will first warn you by vibrating the steering wheel (on "slow" drift), and apply brake on opposite side if continues.
The steering assist, requires the advanced cruise control, and when active, it will keep your car in the middle of the lane with steering input instead of brake.
Reply
Old Jul 31, 2023 | 09:36 PM
  #20  
RedwinGV's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
Originally Posted by zengshengliu
There are two systems, Active Steering Assist, and Lane Keep Assist.
Lane keep assist, when enabled, is passive, and activate when you drift toward the edge of your lane. It will first warn you by vibrating the steering wheel (on "slow" drift), and apply brake on opposite side if continues.
The steering assist, requires the advanced cruise control, and when active, it will keep your car in the middle of the lane with steering input instead of brake.
Ahh, I see, That makes sense. Thanks for pointing that out and the quick reply!
Reply
Old Aug 1, 2023 | 03:23 PM
  #21  
Chamz333's Avatar
Member
 
Joined: Dec 2022
Posts: 101
Likes: 17
From: Elk Grove, CA
2011 w212, 2018 W166, 2024 v167
Originally Posted by mikapen
Did you turn the feature on? That's the Active Lane Keeping Assist. That's the one that people complain about, because it can be a pretty violent correction. I leave mine off.

you got HUD , can you post picture of HUD during day and night .please thank you
Reply
Old Aug 1, 2023 | 05:07 PM
  #22  
mikapen's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Community Influencer
Community Favorite
 
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Originally Posted by Chamz333
you got HUD , can you post picture of HUD during day and night .please thank you
I'll try.
Right now I have it set too bright at night, so I'll take the opportunity to adjust it at night.
It's not something I like to do while driving, cuz it's kind of fidgety.
Reply
Old Aug 1, 2023 | 05:45 PM
  #23  
beechcamp's Avatar
Senior Member
5 Year Member
Photogenic
Photoriffic
Liked
 
Joined: Jan 2021
Posts: 328
Likes: 179
From: The Middle of the Fairway
2025 E450 All Terrain Wagon, Nautical Blue Metallic, Macchiato Beige/Black Interior
If the "Hold" function is not working properly you may need a new auxiliary battery. When that battery dies, Hold goes away. My Hold stopped working and a new aux battery returned this great feature. Also, my experience is that the steering wheel only turns green when Distronic is activated and you are on a road whereby the car can see lines or you are right behind another vehicle. When it is active, the car will stay in the lane, even around curves, and the steering wheel will move to do so.

Last edited by beechcamp; Aug 1, 2023 at 05:48 PM.
Reply
Old Aug 1, 2023 | 06:03 PM
  #24  
RedwinGV's Avatar
Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2016
Posts: 130
Likes: 10
From: Grand Rapids, MI
GenesisG70 '20 GLC300 DakotaBrwn/Silk '16
Originally Posted by beechcamp
If the "Hold" function is not working properly you may need a new auxiliary battery. When that battery dies, Hold goes away. My Hold stopped working and a new aux battery returned this great feature. Also, my experience is that the steering wheel only turns green when Distronic is activated and you are on a road whereby the car can see lines or you are right behind another vehicle. When it is active, the car will stay in the lane, even around curves, and the steering wheel will move to do so.
Does the car stay in the lane with distronic cruise ON, but not with a speed set?
Reply
Old Aug 1, 2023 | 08:25 PM
  #25  
Chamz333's Avatar
Member
 
Joined: Dec 2022
Posts: 101
Likes: 17
From: Elk Grove, CA
2011 w212, 2018 W166, 2024 v167
Originally Posted by manbeing
I have been driving my 450 for almost three weeks now. Initially, the active steering assist icon was always green, but now it remains grey regardless of where I drive. How can I enable it? Additionally, the auto-hold feature has never worked on my car, no matter how I engage the brake.
We turn on the cruise control and steering assist turns on at the same time and on kinda hands free driving, scary but neat on ‘24 GLE 350
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 01:40 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE