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Old Dec 13, 2023 | 04:03 PM
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2023 GLE450
New GLE450 seats

I just purchased a new GLE450 and I’m disappointed in the front seats. Does anyone else have seats that look like this?

front drivers seat

front drivers seat
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Old Dec 13, 2023 | 04:43 PM
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2024 GLE 450, 2009 SLK 300
Are those leather or MB-Tex? My leather seats don't look like that. I would point it out to the dealer. Maybe it takes a few hours of being sat in to smooth it out.
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Old Dec 13, 2023 | 04:45 PM
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MY2024 GLE 450
Ours has some of it too, probably a bit less. The other cars on the lot had these in some shape or form at various places. The leather is not a "soft" type and has certain look at feel. Some people like it and some people hate it. If it bothers you, you can try replacing covers under warranty.
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Old Dec 13, 2023 | 05:32 PM
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2023 GLE450
These are the Bahia Brown leather seats. Both front seats look this way. I also have a 2023 with Nappa leather & they don’t look like this. I have friends with the same leather seats but theirs look much better than mine. looking at dealer photos on different cars for sale on the lots, several look similar to mine though.
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Old Dec 13, 2023 | 08:51 PM
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...24 GLE53
That's not normal..I have two GLEs and neither look like that. Mine are nappa but that should not make any difference. Take it back to the dealer and have them fix it or replace the covers. You paid the price of a premium car and should expect the quality you paid for. This is not negotiable.
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Old Dec 13, 2023 | 09:41 PM
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Originally Posted by BenzBC
I just purchased a new GLE450 and I’m disappointed in the front seats. Does anyone else have seats that look like this?

front drivers seat

front drivers seat
Sorry to read about this. This is not how luxury cars should look.

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Old Dec 14, 2023 | 10:38 AM
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'13 GLK350 4matic,'10 C207,'15 GLA250,'07 Honda Odyssey, '18 GLE 43, '24 EQS 580
not normal.
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Old Dec 14, 2023 | 11:45 AM
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As I recall, (Johnson controls — thanks, Ron,) manufactures the seats and they have had issues with seat covers fitting correctly. Take it back to the dealer they should replace or correct those covers free of charge.

Last edited by TexAg91; Dec 14, 2023 at 09:17 PM.
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Old Dec 14, 2023 | 08:22 PM
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2024 GMC Canyon Denali..... 2018 Audi SQ5
Originally Posted by TexAg91
As I recall, Lear manufactures the seats and they have had issues with seat covers fitting correctly. Take it back to the dealer they should replace or correct those covers free of charge.
Mercedes had/has a firm on-site at Vance doing upholstery. At one time Johnson Controls was building some or all of them. Johnson spun off that Division to a separate company named Visteon. Whatever Co obviously have a serious problem with quality. This issue first appeared in late 2020 and seems to pop up from time to time. I recently saw a 2024 GLE 63 S with one noticeable flaw in a passenger seat. The seats ship covered with a plastic protective film so any flaws are probably not obvious until Dealer prep. One has to wonder why Mercedes can’t get this problem under control.
If it’s Lear making the seats it doesn’t fit their motto😂
Seating

The world leader in luxury and performance seating.

Lear has an enduring legacy of superior engineering, manufacturing, and craftsmanship across a vast global footprint. As the only seating supplier with in-house electronic and software capabilities, we offer the most sophisticated seating capabilities of any supplier around the world.
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Old Dec 14, 2023 | 08:55 PM
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From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
I have too much time tonight so further research…

Will supply seats to Mercedes beginning in 2012…
(2020) It’s been almost five months since Faurecia announced plans to build a factory in Cottondale to make auto seats for Mercedes-Benz, and construction of the factory has begun.

Johnson Controls now makes the seats for Mercedes vehicles made in Vance. Its factory is across the road from the site of the new Faurecia plant in the Cedar Cove Technology Park. The Visteon spin-off from Johnson Controls no longer makes seats.

Looks like Faurercia is the culprit?
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Old Dec 14, 2023 | 10:21 PM
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2025 GLE 450, 2022 AMG GLE 53
Lear made the Nappa diamond stitch seats in my 2022 GLE53. Thankfully no issues.
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Old Apr 23, 2024 | 01:31 PM
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2020 E53 AMG
Could get an opinion from your local fibrenew depending on warranty situation.

https://www.fibrenew.com/
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Old Apr 23, 2024 | 06:12 PM
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I think he will be okay on warranty replacements from the dealer. I have the Napa on my 2020 GLE and they don't look like that on a 4-year-old car come June. Mecedes had issues with MB Tex in the past. I've only had two vehicles with it a 2003 and a 2004 ML 550. The 2003 looks fine but the 2004 and 2011 with MB Tex looked awful.
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Old Jul 19, 2025 | 11:52 AM
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2020 GLS450 (wife) / 2024 Ford Bronco (mine) / 2014 VW Tiquan (son)
You want to make sure the hvac setting has the floor ports turned on too. The ventiated seats are just little fans on the seat frame under the seat. If you have cold air blowing through the register under the seat, the fans will pick up some of it into the seat. Otherwise it’s just pulling in regular air.
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Old Jul 24, 2025 | 11:19 AM
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Warranty?

Originally Posted by BenzBC
I just purchased a new GLE450 and I’m disappointed in the front seats. Does anyone else have seats that look like this?

front drivers seat

front drivers seat
Did you end up finding out if warranty would cover this? We have the same thing on our 24 with black leather
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Old Dec 28, 2025 | 08:28 AM
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GLE 450 2020
I have the same ongoing issue with my 2020 GLE 450, and what started as a minor problem has become a major one. Mercedes-Benz has offered no meaningful support—only repeated promises and delays, without any permanent solution. Overall, the service has been extremely disappointing and lacks transparency.
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Old Dec 28, 2025 | 08:29 AM
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GLE 450 2020
I have the same ongoing issue with my 2020 GLE 450, and what started as a minor problem has become a major one. Mercedes-Benz has offered no meaningful support—only repeated promises and delays, without any permanent solution. Overall, the service has been extremely disappointing and lacks transparency.
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Old Dec 29, 2025 | 12:16 PM
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Originally Posted by BlueYonder
Are those leather or MB-Tex? My leather seats don't look like that. I would point it out to the dealer. Maybe it takes a few hours of being sat in to smooth it out.
those are MB Tex.
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Old Dec 29, 2025 | 03:51 PM
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2021 GLE350 and 2021 E450
Nevermind, I didn't realize this was an old thread.

Last edited by RockChips; Dec 29, 2025 at 03:54 PM.
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Old Jan 13, 2026 | 02:48 PM
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Originally Posted by RockChips
Nevermind, I didn't realize this was an old thread.
We're still dealing with this on a 2024 with black leather. Did you have any thoughts or insights you can share? Thanks!
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