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MB Premier Prepaid Maintenance??

Old May 10, 2025 | 06:24 PM
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MB Premier Prepaid Maintenance??

Finally got the new car today!! Getting very hard to find the spec I want and finally one shows up. Discount is okay, not as good as I expected but I'll take it. So during the last step with the finance. I add the extended warranty, tire/wheel package, and the this PPM. I didn't negotiate much with that since they said is fixed. Now I am doing more research and notice I might be ripped off on the PPM. The cost is $4,200 for 4 years. I am seeing ppl paying just $2k to $3k. I can't believe they mark it up this high. The extended warranty seems fair, but geez. I can't believe this hugh price difference on the PPM.

Also, they said there is coverage of exterior and interior something. It's covered in the package without cost. I didn't see any document talking what's really covered. Can anyone share some info please?
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Old May 10, 2025 | 07:54 PM
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Originally Posted by CircleC
Finally got the new car today!! Getting very hard to find the spec I want and finally one shows up. Discount is okay, not as good as I expected but I'll take it. So during the last step with the finance. I add the extended warranty, tire/wheel package, and the this PPM. I didn't negotiate much with that since they said is fixed. Now I am doing more research and notice I might be ripped off on the PPM. The cost is $4,200 for 4 years. I am seeing ppl paying just $2k to $3k. I can't believe they mark it up this high. The extended warranty seems fair, but geez. I can't believe this hugh price difference on the PPM.

Also, they said there is coverage of exterior and interior something. It's covered in the package without cost. I didn't see any document talking what's really covered. Can anyone share some info please?
I believe you can cancel those packages for a refund. Just tell them you would like to shop it around unless they want to give you a more competitive price now.


Google Jeff Jackson Louisville Mercedes. Send him VIN and the packages you want. He gives the best prices.

Last edited by wildta; May 10, 2025 at 07:55 PM.
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Old May 10, 2025 | 10:29 PM
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2021 c300 Cab. Arrived 7/28/21 . 24 GLE 450e.
Originally Posted by CircleC
Finally got the new car today!! Getting very hard to find the spec I want and finally one shows up. Discount is okay, not as good as I expected but I'll take it. So during the last step with the finance. I add the extended warranty, tire/wheel package, and the this PPM. I didn't negotiate much with that since they said is fixed. Now I am doing more research and notice I might be ripped off on the PPM. The cost is $4,200 for 4 years. I am seeing ppl paying just $2k to $3k. I can't believe they mark it up this high. The extended warranty seems fair, but geez. I can't believe this hugh price difference on the PPM.

Also, they said there is coverage of exterior and interior something. It's covered in the package without cost. I didn't see any document talking what's really covered. Can anyone share some info please?
What did they charge you for the extended warranty?
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Old May 11, 2025 | 08:36 AM
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Originally Posted by wildta
I believe you can cancel those packages for a refund. Just tell them you would like to shop it around unless they want to give you a more competitive price now.


Google Jeff Jackson Louisville Mercedes. Send him VIN and the packages you want. He gives the best prices.
Yeah, I send an email to him last night. Will follow up on Monday! Thank you.
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Old May 11, 2025 | 08:39 AM
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Originally Posted by Elvisfan0108
What did they charge you for the extended warranty?
Over $4k as well. Tire and Wheel close to $3k.
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Old May 11, 2025 | 09:02 AM
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Anything and everything you get sold in the finance office is a ripoff. At least wait a couple days for the new car adrenaline to purge your system so you can evaluate these add-ons rationally. No dealer is going to refuse your business 72 hours after taking delivery.
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Old May 11, 2025 | 09:51 AM
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Originally Posted by streborx
Anything and everything you get sold in the finance office is a ripoff. At least wait a couple days for the new car adrenaline to purge your system so you can evaluate these add-ons rationally. No dealer is going to refuse your business 72 hours after taking delivery.
That's a false statement.
It's worth comparing prices, but for me, over the years, several cars, different makes, different dealers, the dealer quotes have been roughly inline with the online sources, if you don't include those packages during car purchase negotiation. (Edit see final paragraph in this post.)

As an aside, the online/email sources often don't know anything about your car. With my most recent experience, that source couldn't find an AMG 53.

You have to do some research to make sure you're comparing apples to apples.

In the case of prepaid maintenance, PPM, the price varies according to your current mileage and age, the number of services you've already had, and how many you are buying.

So discussions about PPM pricing are irrelevant unless all those variables are stated.

Plus, buying packages from the dealer gives you more leverage in price negotiation. I.e. probably get cost or below cost if you include everything you want in an "Out the door" price.
No online source can compete with that tactic.

Last edited by mikapen; May 11, 2025 at 09:55 AM.
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Old May 11, 2025 | 10:06 AM
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Originally Posted by mikapen
That's a false statement.
It's worth comparing prices, but for me, over the years, several cars, different makes, different dealers, the dealer quotes have been roughly inline with the online sources, if you don't include those packages during car purchase negotiation. (Edit see final paragraph in this post.)

As an aside, the online/email sources often don't know anything about your car. With my most recent experience, that source couldn't find an AMG 53.

You have to do some research to make sure you're comparing apples to apples.

In the case of prepaid maintenance, PPM, the price varies according to your current mileage and age, the number of services you've already had, and how many you are buying.

So discussions about PPM pricing are irrelevant unless all those variables are stated.

Plus, buying packages from the dealer gives you more leverage in price negotiation. I.e. probably get cost or below cost if you include everything you want in an "Out the door" price.
No online source can compete with that tactic.

I think it's just odd, or maybe I was furstruded to find the car with all the spec I want then finally show up. I probably just want to get the car wihtout thinking too much. I mean, for the preivios car I have owned, like inifiniti I know there is a sepcific dealer that I can purchase extended warranty from, so I didn't do it at the dealership. BMW's PPM cost is transparent even on the website. The extended warranty I purchase with the dealer is only 200 to 300 off from what I saw online. So I would think Mercedes is almost the same. Maybe just couple hundreds off. But this is way off. Hope is not too much problem to ask for refund with this dealer once I got the quote from Jeff.
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Old May 11, 2025 | 10:24 AM
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Originally Posted by mikapen
That's a false statement.
It's worth comparing prices, but for me, over the years, several cars, different makes, different dealers, the dealer quotes have been roughly inline with the online sources, if you don't include those packages during car purchase negotiation. (Edit see final paragraph in this post.)

As an aside, the online/email sources often don't know anything about your car. With my most recent experience, that source couldn't find an AMG 53.

You have to do some research to make sure you're comparing apples to apples.

In the case of prepaid maintenance, PPM, the price varies according to your current mileage and age, the number of services you've already had, and how many you are buying.

So discussions about PPM pricing are irrelevant unless all those variables are stated.

Plus, buying packages from the dealer gives you more leverage in price negotiation. I.e. probably get cost or below cost if you include everything you want in an "Out the door" price.
No online source can compete with that tactic.
I'm not saying the pricing is not competitive. I'm saying the the probability of ever getting your money's worth out of buying these insurance packages is small. Do you think any company is going to sell everybody a $4K wheel and tire protection package if they're paying out $6K to every purchaser?
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Old May 11, 2025 | 08:33 PM
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Originally Posted by streborx
I'm not saying the pricing is not competitive. I'm saying the the probability of ever getting your money's worth out of buying these insurance packages is small. Do you think any company is going to sell everybody a $4K wheel and tire protection package if they're paying out $6K to every purchaser?
It's basically a form of Insurance. Where you pay an entity to share a portion of risk, for a price that makes sense to the buyer. The basic definition of Insurance.

I bought the Tire and Wheel as part of a closing negotiation, then cancelled. I didn't expect to require a full wheel replacement, and curb rash only costs about $150 per wheel. The broken wheel displays in Parts Departments are designed to sell the package.

To me, PPM 's biggest advantage is for those who think shop and parts rates will increase during the term. I have it on my Wife's car to give her Peace of Mind, but not on mine.

Some people self-insure, others buy maximum protection. It's a matter of their Risk Tolerance.
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Old May 11, 2025 | 10:55 PM
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Originally Posted by CircleC
Over $4k as well. Tire and Wheel close to $3k.
I just paid $2840 for 3 years 75,000 miles on my cabriolet from my dealer. But the list price is almost $4,000. The GLE is more expensive. But I wouldn’t finance that part of it.

Last edited by Elvisfan0108; May 11, 2025 at 10:58 PM.
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