GLE Class (W166) Produced 2015-2019
Sponsored By:
Sponsored By:

Bluetooth Phone issue!

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 12-03-2017, 05:15 PM
  #1  
MBWorld Fanatic!

Thread Starter
 
E55 KEV's Avatar
 
Join Date: Dec 2001
Location: Washington D.C.
Posts: 5,516
Received 193 Likes on 152 Posts
2016 GLE63s / 2016 E63s / 2002 E55
Bluetooth Phone issue!

Anyone experience this. While driving the cell phone is paired but no sound for incoming or outgoing calls coming from the GLE speakers. Phone calls connect but no sound from GLE. Microphone is not muted. I paired a second cell phone and the same issue. I tried for 30 minutes. I gave up and shut the car off and locked it. Came back couple minutes later and everything worked fine. Seems like something had to reboot or reset.
Old 12-04-2017, 09:50 AM
  #2  
Newbie
 
Delagle's Avatar
 
Join Date: May 2016
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
GLE 350d SUV
Hello all, try this:
make a phone call when you have your phone paired via Bluetooth. Then turn up the volume and see if you hear the outgoing call.
Since there is no volume level sign on screen, we don’t really know if the volume is too loud or too low.
Good luck!
Old 12-04-2017, 09:54 AM
  #3  
MBWorld Fanatic!

Thread Starter
 
E55 KEV's Avatar
 
Join Date: Dec 2001
Location: Washington D.C.
Posts: 5,516
Received 193 Likes on 152 Posts
2016 GLE63s / 2016 E63s / 2002 E55
Angry

Originally Posted by Delagle
Hello all, try this:
make a phone call when you have your phone paired via Bluetooth. Then turn up the volume and see if you hear the outgoing call.
Since there is no volume level sign on screen, we don’t really know if the volume is too loud or too low.
Good luck!
Thanks I did that a couple times and no sound. I believe this has happened once before. After a shutdown and restart everything goes back to normal. If that's the case that's not good - if I have to pullover and shutdown and restart to get the system to reset or reboot.
Old 12-04-2017, 10:32 AM
  #4  
Banned
 
RA112623's Avatar
 
Join Date: Feb 2016
Posts: 320
Received 28 Likes on 28 Posts
may or may not be the issue, but i just had all software updated. my phone is now playing much nicer with command. good luck, ron
Old 12-05-2017, 01:33 PM
  #5  
Member
 
Tbone8771's Avatar
 
Join Date: Jan 2017
Location: NC
Posts: 126
Received 5 Likes on 5 Posts
2017 GLE 350 4matic
I wish that the radio would still play when a paired phone is being used for a call in the car. When my wife is in the car and she is on the phone talking, the Bluetooth stops the music even if she is only talking on her phone. It almost acts as if she is using it hands free.
Old 12-05-2017, 02:12 PM
  #6  
MBWorld Fanatic!

Thread Starter
 
E55 KEV's Avatar
 
Join Date: Dec 2001
Location: Washington D.C.
Posts: 5,516
Received 193 Likes on 152 Posts
2016 GLE63s / 2016 E63s / 2002 E55
Originally Posted by Tbone8771
I wish that the radio would still play when a paired phone is being used for a call in the car. When my wife is in the car and she is on the phone talking, the Bluetooth stops the music even if she is only talking on her phone. It almost acts as if she is using it hands free.
Huh?! Is her phone paired to the car?
Old 12-05-2017, 09:20 PM
  #7  
MBWorld Fanatic!
 
BACnMercedes's Avatar
 
Join Date: Mar 2012
Location: The Palmetto State
Posts: 2,340
Received 442 Likes on 306 Posts
19 E63s(wifeys) & a 21 GLE580
Originally Posted by Tbone8771
I wish that the radio would still play when a paired phone is being used for a call in the car. When my wife is in the car and she is on the phone talking, the Bluetooth stops the music even if she is only talking on her phone. It almost acts as if she is using it hands free.

Yeap. Does the same thing in our BMW and some of our previous MBs. If my wife is using her phone to actually talk on it on a phone call and it is the one connected to the car through bluetooth, then all the radio stuff (pandora, AM FM, CDs, anything) stops working. Even if she has the phone "old school style" and has it up to her ear.
​​
Old 12-06-2017, 09:14 AM
  #8  
MBWorld Fanatic!

Thread Starter
 
E55 KEV's Avatar
 
Join Date: Dec 2001
Location: Washington D.C.
Posts: 5,516
Received 193 Likes on 152 Posts
2016 GLE63s / 2016 E63s / 2002 E55
#UnpairTheWife LOL
The following users liked this post:
BACnMercedes (12-06-2017)
Old 12-06-2017, 12:37 PM
  #9  
Member
 
jester1's Avatar
 
Join Date: Feb 2017
Posts: 199
Received 23 Likes on 18 Posts
2017 mercedes GLE 43 coupe
Originally Posted by Tbone8771
I wish that the radio would still play when a paired phone is being used for a call in the car. When my wife is in the car and she is on the phone talking, the Bluetooth stops the music even if she is only talking on her phone. It almost acts as if she is using it hands free.
I thought that was the way all blue-tooth connected phones were supposed to work when interacting with the car.My wife's Volvo does this.My old Lincoln did this too.
Old 12-06-2017, 03:33 PM
  #10  
MBWorld Fanatic!
 
BACnMercedes's Avatar
 
Join Date: Mar 2012
Location: The Palmetto State
Posts: 2,340
Received 442 Likes on 306 Posts
19 E63s(wifeys) & a 21 GLE580
Originally Posted by jester1
I thought that was the way all blue-tooth connected phones were supposed to work when interacting with the car.My wife's Volvo does this.My old Lincoln did this too.
I think they are like me and wished that if the person using the phone uses the phone the old fashioned way and has the phone up to their ear, then the radio (or whatever media you're using) would still work. If they are like my wife and she could be on the phone 15-20 minutes and you have nothing to listen to other than the road and engine noise. Although that might not be bad sometimes.
Old 12-06-2017, 05:37 PM
  #11  
Banned
 
RA112623's Avatar
 
Join Date: Feb 2016
Posts: 320
Received 28 Likes on 28 Posts
i think once you connect to Bluetooth, it handles the sound. so even if you mute the speakerphone, the Bluetooth device is still connected. you can try it with a small Bluetooth device (like an external speaker) and see if it happens there. unless you are using a second phone to play media, why have any but the driver's attached to Bluetooth? ron

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Bluetooth Phone issue!



All times are GMT -4. The time now is 06:38 PM.