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Well, first of all, hi to all if you, I picked up our new daily driver, the 2021 GLE 53 AMG 3 weeks a go. Haven't gotten to drive it around too much, but this week I noticed the car was acting weird.
When accelerating, right around 20mph, you hear an audible "thump" and the car jerks.
While coming to a stop, right around 6mph, again you hear a "thump" and the car jerks.
Took the car to my local dealer today who has always been amazing with me, and the service advisor jumped in for a quick drive with me and he also noticed that it wasn't normal. The car only has 400 miles and already having issues, which isn't exactly a good experience.
I wanted see if anyone else had similar problems.
It almost feels like something is engaging and disengaging. I tried to a do a search on the forum, but haven't seen anything like this reported.
Sorry to hear. Although your car is an AMG and you are posting in the right forum, the V167 GLE section has a lot more traffic and people can likely help you faster. Try posting there.
Well, first of all, hi to all if you, I picked up our new daily driver, the 2021 GLE 53 AMG 3 weeks a go. Haven't gotten to drive it around too much, but this week I noticed the car was acting weird.
When accelerating, right around 20mph, you hear an audible "thump" and the car jerks.
While coming to a stop, right around 6mph, again you hear a "thump" and the car jerks.
Took the car to my local dealer today who has always been amazing with me, and the service advisor jumped in for a quick drive with me and he also noticed that it wasn't normal. The car only has 400 miles and already having issues, which isn't exactly a good experience.
I wanted see if anyone else had similar problems.
It almost feels like something is engaging and disengaging. I tried to a do a search on the forum, but haven't seen anything like this reported.
There is another thread about this from 2017. I am having the same issue where you either hear a thump or it downshifts really hard, I notice it mostly and comfort mode. I was told by the service manager that my car is still in the break in period and it’s just learning how I drive but that doesn’t seem right, especially now that I know other people are having the same issue.
Well, first of all, hi to all if you, I picked up our new daily driver, the 2021 GLE 53 AMG 3 weeks a go. Haven't gotten to drive it around too much, but this week I noticed the car was acting weird.
When accelerating, right around 20mph, you hear an audible "thump" and the car jerks.
While coming to a stop, right around 6mph, again you hear a "thump" and the car jerks.
Took the car to my local dealer today who has always been amazing with me, and the service advisor jumped in for a quick drive with me and he also noticed that it wasn't normal. The car only has 400 miles and already having issues, which isn't exactly a good experience.
I wanted see if anyone else had similar problems.
It almost feels like something is engaging and disengaging. I tried to a do a search on the forum, but haven't seen anything like this reported.
The dealership has had our GLE 53 since last week. Word back from MB is that it is a known issue to them and the sound is caused by the driveshaft. They have a special lubricant/grease that needs to be applied to fix it. They have ordered the lubricant and waiting to hear back from them with the good news.
The dealership has had our GLE 53 since last week. Word back from MB is that it is a known issue to them and the sound is caused by the driveshaft. They have a special lubricant/grease that needs to be applied to fix it. They have ordered the lubricant and waiting to hear back from them with the good news.
Interesting. Would you be so kind as to let me know if that does the trick so I can order the same fix?
Yes definitely will update the thread. If it is not fixed, I will be returning the car back to them.
How did this work out? I am still getting some jerking from mine - I have 400 miles now but everything I'm reading online says it's the break in period and normal...which just seems odd to me.
The grease did not help. I spoke to the AMG tech and he said before the break in period they can not pull any diagnostics from the transmission to see, and they agree there is an issue.
We also found something else out, if you make a sharp right turn like at an intersection, and in comfort mode start accelerating very gently, during the 3 to 4th shift the car is extremely rough, and when coming to a stop, the 3rd to 2nd gear shift is rough as well. There is also an audible noise coming from the car when this happens.
So far in Sport+ mode the transmission acts smoother, but that makes sense since Sport+ has faster shift which doesn't allow what ever that is causing the rough shifts to happen as the gear engages quicker.
I will be waiting for the break in period to be over, if it is still persistent will take the vehicle back to the service.
The grease did not help. I spoke to the AMG tech and he said before the break in period they can not pull any diagnostics from the transmission to see, and they agree there is an issue.
We also found something else out, if you make a sharp right turn like at an intersection, and in comfort mode start accelerating very gently, during the 3 to 4th shift the car is extremely rough, and when coming to a stop, the 3rd to 2nd gear shift is rough as well. There is also an audible noise coming from the car when this happens.
So far in Sport+ mode the transmission acts smoother, but that makes sense since Sport+ has faster shift which doesn't allow what ever that is causing the rough shifts to happen as the gear engages quicker.
I will be waiting for the break in period to be over, if it is still persistent will take the vehicle back to the service.
I’ve noticed the sport plus is smoother as well but I would assume because it’s in sport it’s chugging gas, versus comfort mode. I’d hate to drive around in sport plus all the time for city driving.
I'm sorry to hear about this as it seems to have come up several times by different people. There's clearly an issue. I've had my GLE53 for several weeks and haven't had the issue during break in or after. I did a long road trip so I have 3k miles already.
The grease did not help. I spoke to the AMG tech and he said before the break in period they can not pull any diagnostics from the transmission to see, and they agree there is an issue.
We also found something else out, if you make a sharp right turn like at an intersection, and in comfort mode start accelerating very gently, during the 3 to 4th shift the car is extremely rough, and when coming to a stop, the 3rd to 2nd gear shift is rough as well. There is also an audible noise coming from the car when this happens.
So far in Sport+ mode the transmission acts smoother, but that makes sense since Sport+ has faster shift which doesn't allow what ever that is causing the rough shifts to happen as the gear engages quicker.
I will be waiting for the break in period to be over, if it is still persistent will take the vehicle back to the service.
anything new on this? I am about to go out of town for eight days and I’m dropping mine off at Mercedes today to see if they can figure it out. Beyond pissed.
Well, first of all, hi to all if you, I picked up our new daily driver, the 2021 GLE 53 AMG 3 weeks a go. Haven't gotten to drive it around too much, but this week I noticed the car was acting weird.
When accelerating, right around 20mph, you hear an audible "thump" and the car jerks.
While coming to a stop, right around 6mph, again you hear a "thump" and the car jerks.
Took the car to my local dealer today who has always been amazing with me, and the service advisor jumped in for a quick drive with me and he also noticed that it wasn't normal. The car only has 400 miles and already having issues, which isn't exactly a good experience.
I wanted see if anyone else had similar problems.
It almost feels like something is engaging and disengaging. I tried to a do a search on the forum, but haven't seen anything like this reported.
I also faced the same issue when I reduced my speed when approaching traffic light .. just picked my gle53 less than a month ago
I had been having the same issues with thuds or very not smooth shifting between gears. This is what they did. So far I've only noticed one weird downshift since but it otherwise seems to be better. I'll keep you guys posted if the issue returns.
I had been having the same issues with thuds or very not smooth shifting between gears. This is what they did. So far I've only noticed one weird downshift since but it otherwise seems to be better. I'll keep you guys posted if the issue returns.
thank you for sharing your info. Will definitely show it to my service advisor. FYI, prior to this, my service advisor mentioned perhaps the software is outdated, not too sure this maybe the solution.
this abnormal jerk and only happened and produce a loud noise when I decelerated the car, it’s seem like the car is finding it hard to decide to change to which lower gear…
Right after this service, I got a software update which I installed. Not sure if that was a good idea or a bad one - we will see how it operates from here forward.
Right after this service, I got a software update which I installed. Not sure if that was a good idea or a bad one - we will see how it operates from here forward.
I see. Please keep us posted if situation get better for you after the service/ the software update.
separately, may I check with you whether your car came with the amg key knob with amg logo and lettering?
Picked up our 2021 AMG 53 coupe last December 4th 2020 . Have 11000 miles on it and have had none of the shifting problems you have noted. We have been very pleased with vehicle and performance. Do have intermittent issue with front camera disappearing randomly during driving but it comes back within a few minutes. Same situation with the automatic headlight High beam control. It to disappears, manual control works fine and then re appears. Both of these conditions are random and unable to be force to occur so we are living with it for now. Minor issue and not worth having the dealer service spend days guessing at the fix .
I have a 2022 GLE53 on order. Having read this thread, it really seems to me that the auto/stop function may be the cuprit. I despise this feature. We have it on our 2021 Escalade. Fortunately, older vehicles (like my daughter's BMW) allow it to be permanently turned off. I'm an anomaly with respect to the demographic normally found buying these vehicles. While I've made quite a bit of money in my life, I love working on vehicles. (I'm likely the only NASCAR fan on such a forum as this). Having said all of this, the auto start/stop function is symbolic at best. It is hard on components - worthless. As for the environment, I am executive with the largest environmental company in the US (you can guess what company this is). The auto start/stop function does nothing of consequence for the environment. Back to the thread topic, if the auto/start stop function is the culprit (which I hope it is) - I'll never have an issue; it will never be active...
Got to say that I hate the auto stop/ start function as well and got a chuckle about your post. I have been disabling it when I drive the car, especially when sitting in a long traffic jam. I as well believe the constant starting and stopping will lead to premature wear on the starter but I am not a mechanic . BUT decades of driving cars without auto start and stop tells me starters wear out. My panamera has this feature but it is turned off unless the driver selects it......which I never do after owning it for 6 years.
Yep, agree. Will coordinate permanent (unless ecu/bcm/pcm/whatever gets reflashed in the future for whatever reason) disable of this with RJs config service right after delivery of my 53 in a few weeks.
I have a 2022 GLE53 on order. Having read this thread, it really seems to me that the auto/stop function may be the cuprit. I despise this feature. We have it on our 2021 Escalade. Fortunately, older vehicles (like my daughter's BMW) allow it to be permanently turned off. I'm an anomoly with respect to the demographic normally found buying these vehicles. While I've made quite a bit of money in my life, I love working on vehicles. (I'm likely the only NASCAR fan on such a forum as this). Having said all of this, the auto start/stop function is symbolic at best. It is hard on components - worthless. As for the environment, I am executive with the largest environmental company in the US (you can guess what company this is). The auto start/stop function does nothing of consequence for the environment. Back to the thread topic, if the auto/start stop function is the culprit (which I hope it is) - I'll never have an issue; it will never be active...
Hi and welcome to the forum.
I would wait until you get your 53, before you start despising its auto start stop function. The 53's don't even have a starter motor, and they use an ISG. You will be hard-pressed to know when it functions.
There are two reasons for it - improving CAFE ratings, and saving fuel / environment. They do both.
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