GLE63s, GLE63, GLE53 AMG SUV & Coupe (W166, W167) 2015 - Present (Two generations)

2021 GLE53 - Transmission Issues

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Old Jan 26, 2022 | 08:28 PM
  #1  
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2011 E63 AMG
2021 GLE53 - Transmission Issues

Hello. Returning forum member here after 10 years away from Benz.

I spec’d out / ordered a 2021 GLE53 that was delivered 7 months ago. Since I brought it home I have noticed a slight transmission thump /thud when slowing down to a stop sign or red light (always when in Comfort- automatic). Looking at the HUD it is when the car downshifts from 3rd to 2nd gear. After about 30 days I asked the dealer about it and they said the car is learning my driving style and give it 1,000 miles (ummm ok?). Car now has 7k on it and continues to have same issue so I took it in to be looked at. Service technician found metal shavings in transmission, sent pictures to engineering team in Germany, and local dealer was told a new transmission and torque converter were being shipped to be installed next week. Has anyone else had this issue? Hoping this fixes the issue. Comments welcome

Last edited by Jeffer09; Jan 27, 2022 at 09:16 AM. Reason: Spelling
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Old Feb 5, 2022 | 09:19 AM
  #2  
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2021 AMG GLE53
Haven't had any issues. Only have 850 miles on mine though. Will be keeping a look out for those symptoms.
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Old Feb 24, 2022 | 04:22 PM
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They put in a new transmission and torque converter....no issues so far.
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Old Feb 24, 2022 | 06:44 PM
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2022 AMG GLE63S
Originally Posted by Jeffer09
They put in a new transmission and torque converter....no issues so far.
Are you allowing the auto start/stop silliness to remain on when you operate the vehicle? (I know it should operate fine with it; let's not plow this field, but I'm curious.)
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Old Feb 24, 2022 | 07:45 PM
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I turn it off as soon as I start the car.
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Old Feb 24, 2022 | 09:42 PM
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2021 AMG GLE53
Originally Posted by Jeffer09
I turn it off as soon as I start the car.
how do you disable?
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Old Feb 24, 2022 | 10:02 PM
  #7  
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2022 AMG GLE63S
Originally Posted by Jeffer09
I turn it off as soon as I start the car.
Troubling. I hope I don’t have the same.
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Old Feb 25, 2022 | 08:14 AM
  #8  
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2021 GLE 53 AMG Coupe
Originally Posted by RDT-G23
Are you allowing the auto start/stop silliness to remain on when you operate the vehicle? (I know it should operate fine with it; let's not plow this field, but I'm curious.)
I thought I’d do the same with mine, since every vehicle I’d driven with S/S before my GLE53 were rubbish, but you know what? On the 48V vehicles, the S/S is so smooth that it doesn’t bother me.
On my wife’s ‘21 GLE350, totally different story. She turns if off every time she starts the vehicle, as the transition is really noticeable and it’s always lunging when starting off/on to the point of being a nuisance.




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Old Feb 25, 2022 | 08:16 AM
  #9  
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2021 GLE 53 AMG Coupe
Originally Posted by coachhomer
Haven't had any issues. Only have 850 miles on mine though. Will be keeping a look out for those symptoms.
Don’t worry. Almost 10k on mine (coupe, but same engine/tranny/tc). Zero issues. Same for other folks on this forum.
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Old Feb 25, 2022 | 10:21 PM
  #10  
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E-Six-Three
I’ve been having the same issue’s with
My wife 2022 53.
its annoying
if I drive in sport or sport plus it still does it
If I use the paddles, it does not
really hope i dont need a new trans
we only have 1100 miles
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Old Oct 26, 2022 | 02:59 PM
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GLE 53
I also have exactly the same problem, the car is 2021, the master has so far calibrated the gearbox and the kicks have become less noticeable but still remain, the author, give me your contacts, I want to write to you
GLE 53 Coupe 2021
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Old Oct 28, 2022 | 07:09 PM
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Man, this thing just does not shift well. Mine hesitates and hunts on upshifts and clunks on downshifts.

I’m just thinking out loud here, but having owned a 2020 BMW X5 M50i with a ZF transmission that shifted invisibility and like butter, there must have been some convincingly eager but overall dumb engineer at MB that said I can build us a transmission and save MB $X dollars. All I can say is this, it wasn’t worth it because this transmission is garbage.

Last edited by Frenetic; Oct 28, 2022 at 07:13 PM.
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Old Oct 28, 2022 | 10:07 PM
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MB transmissions are not good. It's that simple.
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Old Feb 23, 2024 | 12:15 PM
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2023 GLE53 AMG, 2010 X6M, 2008 COOPER S
Originally Posted by Jeffer09
Hello. Returning forum member here after 10 years away from Benz.

I spec’d out / ordered a 2021 GLE53 that was delivered 7 months ago. Since I brought it home I have noticed a slight transmission thump /thud when slowing down to a stop sign or red light (always when in Comfort- automatic). Looking at the HUD it is when the car downshifts from 3rd to 2nd gear. After about 30 days I asked the dealer about it and they said the car is learning my driving style and give it 1,000 miles (ummm ok?). Car now has 7k on it and continues to have same issue so I took it in to be looked at. Service technician found metal shavings in transmission, sent pictures to engineering team in Germany, and local dealer was told a new transmission and torque converter were being shipped to be installed next week. Has anyone else had this issue? Hoping this fixes the issue. Comments welcome

I have a 2023 GLE53 and it's doing exactly the same thing with the trans thump/thud when slowing down and when accelerating in traffic around 10mph.
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Old Feb 23, 2024 | 12:16 PM
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2023 GLE53 AMG, 2010 X6M, 2008 COOPER S
Originally Posted by coachhomer
how do you disable?
Custom coding/programming and will probably void your warranty

So just push the button every time you get in the car
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Old Feb 24, 2024 | 10:51 AM
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Originally Posted by TTV8M
I have a 2023 GLE53 and it's doing exactly the same thing with the trans thump/thud when slowing down and when accelerating in traffic around 10mph.
I would ask them to reset your transmission adaptation module if it hasn't been performed yet.
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Old Aug 6, 2024 | 03:05 PM
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2022 GLE53
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Originally Posted by Jeffer09
Hello. Returning forum member here after 10 years away from Benz.

I spec’d out / ordered a 2021 GLE53 that was delivered 7 months ago. Since I brought it home I have noticed a slight transmission thump /thud when slowing down to a stop sign or red light (always when in Comfort- automatic). Looking at the HUD it is when the car downshifts from 3rd to 2nd gear. After about 30 days I asked the dealer about it and they said the car is learning my driving style and give it 1,000 miles (ummm ok?). Car now has 7k on it and continues to have same issue so I took it in to be looked at. Service technician found metal shavings in transmission, sent pictures to engineering team in Germany, and local dealer was told a new transmission and torque converter were being shipped to be installed next week. Has anyone else had this issue? Hoping this fixes the issue. Comments welcome


I am having the same issue since my 2022 GLE53 was new. I was told it would improve. It hasn't. In addition, the rear end is making a faint clucking sound when giving it throttle when there is slack in the dricvetrain. I am taking it in tomorrow. How did you get them to replace your faulty tranny?
Dan
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Old Aug 6, 2024 | 03:25 PM
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2022 GLE53
Originally Posted by TTV8M
I have a 2023 GLE53 and it's doing exactly the same thing with the trans thump/thud when slowing down and when accelerating in traffic around 10mph.
Hello. Same issues with my 2022 GLE53. Is there a service bulletin regarding the transmission issues? I have taken it to the dealer three times and they are unable to diagnose (or reproduce) the problem. I requested that a tech drive with me so I can try to reproduce the clunking. I am sure they are aware of this issue by now but are trying to be conservative.
Do you have a service receipt or can you give me any details about the issue and resolution? Do you have photos of the metal shavings?
Much thanks,
Dan
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Old Aug 6, 2024 | 05:58 PM
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My GLE53 would clunk loudly on the 3 to 2 downshift. I mean it would get loud and could be physically felt at times. Mercedes’ 9 speed transmissions are absolutely terrible.
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Old Aug 14, 2024 | 05:06 PM
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gle 53 amg suv 2023
Transmission issues Gle 53 AMG suv 2023 model

Originally Posted by Jeffer09
Hello. Returning forum member here after 10 years away from Benz.

I spec’d out / ordered a 2021 GLE53 that was delivered 7 months ago. Since I brought it home I have noticed a slight transmission thump /thud when slowing down to a stop sign or red light (always when in Comfort- automatic). Looking at the HUD it is when the car downshifts from 3rd to 2nd gear. After about 30 days I asked the dealer about it and they said the car is learning my driving style and give it 1,000 miles (ummm ok?). Car now has 7k on it and continues to have same issue so I took it in to be looked at. Service technician found metal shavings in transmission, sent pictures to engineering team in Germany, and local dealer was told a new transmission and torque converter were being shipped to be installed next week. Has anyone else had this issue? Hoping this fixes the issue. Comments welcome

Hi I’m from Ecuador , mi GLE 53 AMG SUV since 7.000 klm is giving me same issues in slow traffic it’s also giving me issues from 0 klm speed increasing very slow speed and turning all the wheels as I’m making kind of a turn around and suddenly the transmission , electric motor or engine don’t know what’s exactly happening, but the car is trembling all, while doing this Normal maneuver.

now it’s 10.000 trying again, reporting and trying to explain again the dealer to see how they can solve this matter, won’t like to have a part broken with my new car.

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Old Aug 15, 2024 | 11:01 AM
  #21  
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From: Colorado Mountains & Hilton Head Island
2022 GLE450, 2024 RAM 1500 Limited, 2014 E63 AMG S-Model 4Matic Wagon (sold), 2021 GLE63S AMG (sold)
My 2021 GLE63S has been doing the same thing since the beginning. When coasting to a stop light, there is a noticeable 'shift shock' when the tranny shifts down from 3 to 2.

Brough this up to the MB service department when I took it in for an annual service at 11,000 miles in March 2023. The invoice shows "Cause: 540991 Program and code control unit. Found no codes related to the concern. Performed shift adaptations and transmission control unit software update. Road tested vehicle and verified vehicle shifted normal."

I'm still getting the shift shock, but it may be a little less noticeable. At least the problem is documented in case the tranny goes south some day.......
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Old Aug 31, 2024 | 09:16 AM
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2021 AMG GLE53
Is the transmission warrantied past the original 4 year 50k? I know on my Toyotas and Fords, the drivetrain has a longer warranty.
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Old Oct 14, 2024 | 10:35 AM
  #23  
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GLE 450
Originally Posted by Jeffer09
They put in a new transmission and torque converter....no issues so far.
still working smoothly? I think I have the same problem you do.
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Old Oct 14, 2024 | 10:36 AM
  #24  
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GLE 450
Originally Posted by Karateew
I am having the same issue since my 2022 GLE53 was new. I was told it would improve. It hasn't. In addition, the rear end is making a faint clucking sound when giving it throttle when there is slack in the dricvetrain. I am taking it in tomorrow. How did you get them to replace your faulty tranny?
Dan
did you end up getting this fixed by chance?
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Old Oct 28, 2024 | 03:46 AM
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gle 53 amg
The only thing I would complaint about Merc 53 models is the car never go down to 3rd gear when full throttle regardless of speeding. For example the range of 3rd gear is 40 - 130km/hr. When you kick down during that speed the car will only shifted down to 4rd gear. You have to manually shift to 3rd gear. I would love to have my car even shift to 2rd during 40-80. That would be so much fun and louddddd.
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