2011 GLK leather seats tearing.
Thread Starter
Junior Member
Joined: Jan 2014
Posts: 16
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2011 Mercedes GLK & Merkur XR4Ti
2011 GLK leather seats tearing.
We have a 2011 GLK with just under 65,000 miles on it & this is happening to the seats.
I called our service guy & he said he could order a cover & also gave me a number of a local upholstery guy.
Am I high?! Should this be happening? My wife is 120lbs & I'm around 220lbs, not, I would have thought outside the consideration of the design boffs at Mercedes.
Should I push for a good will claim from an area rep? Does that still happen? I worked in the industry a long time ago & that was the procedure.
Or is this the new MB standard & things just don't last?
Thanks for any help.
I called our service guy & he said he could order a cover & also gave me a number of a local upholstery guy.
Am I high?! Should this be happening? My wife is 120lbs & I'm around 220lbs, not, I would have thought outside the consideration of the design boffs at Mercedes.
Should I push for a good will claim from an area rep? Does that still happen? I worked in the industry a long time ago & that was the procedure.
Or is this the new MB standard & things just don't last?
Thanks for any help.
Junior Member
Joined: Jul 2015
Posts: 63
Likes: 2
GLK350
We have a 2011 GLK with just under 65,000 miles on it & this is happening to the seats.
I called our service guy & he said he could order a cover & also gave me a number of a local upholstery guy.
Am I high?! Should this be happening? My wife is 120lbs & I'm around 220lbs, not, I would have thought outside the consideration of the design boffs at Mercedes.
Should I push for a good will claim from an area rep? Does that still happen? I worked in the industry a long time ago & that was the procedure.
Or is this the new MB standard & things just don't last?
Thanks for any help.
I called our service guy & he said he could order a cover & also gave me a number of a local upholstery guy.
Am I high?! Should this be happening? My wife is 120lbs & I'm around 220lbs, not, I would have thought outside the consideration of the design boffs at Mercedes.
Should I push for a good will claim from an area rep? Does that still happen? I worked in the industry a long time ago & that was the procedure.
Or is this the new MB standard & things just don't last?
Thanks for any help.
You can try for a good will claim, but what I see in the photos, they will not replace it.
Also you have to realize that most of the German cars will have about 40-60% leatherette in the seats. The synthetic use of materials in seating is required by EU law. There are some debates in various other German car forums about this. Some claim the synthetic is stronger while some say it is not.
Push for the good will first.
Thread Starter
Junior Member
Joined: Jan 2014
Posts: 16
Likes: 1
2011 Mercedes GLK & Merkur XR4Ti
Yeah those scratches on the side appeared about 6 months ago, it's like a top layer has peeled off.
The actual tears I just noticed today.
I emailed our service guy to double check whether we have actual leather or MB tex.
We bought this car when it was about 10 months old so hopefully we'll find that out tomorrow.
The actual tears I just noticed today.
I emailed our service guy to double check whether we have actual leather or MB tex.
We bought this car when it was about 10 months old so hopefully we'll find that out tomorrow.
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Joined: Jan 2015
Posts: 370
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2020 C8, 2020 defender 110X, 2019 720S, 2014 GLK 350 4matic, 2015 escalade platinum, 2013 RRS HSELux
2011 GLK leather seats tearing.
You must have loaded it with a heavy appliance or TV from the scratches I see.
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Joined: Mar 2013
Posts: 915
Likes: 185
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Are you sure those are leather seats?
We have a 2011 GLK with just under 65,000 miles on it & this is happening to the seats.
I called our service guy & he said he could order a cover & also gave me a number of a local upholstery guy.
Am I high?! Should this be happening? My wife is 120lbs & I'm around 220lbs, not, I would have thought outside the consideration of the design boffs at Mercedes.
Should I push for a good will claim from an area rep? Does that still happen? I worked in the industry a long time ago & that was the procedure.
Or is this the new MB standard & things just don't last?
Thanks for any help.
I called our service guy & he said he could order a cover & also gave me a number of a local upholstery guy.
Am I high?! Should this be happening? My wife is 120lbs & I'm around 220lbs, not, I would have thought outside the consideration of the design boffs at Mercedes.
Should I push for a good will claim from an area rep? Does that still happen? I worked in the industry a long time ago & that was the procedure.
Or is this the new MB standard & things just don't last?
Thanks for any help.
Member
Joined: Feb 2014
Posts: 220
Likes: 7
2014 glk 250BT (RIP, 3/1/17}, 2010 C300
That doesn't look like ordinary wear and tear to me. Almost like something was scraped on the seat and I assume that's the drivers seat. I've had MB-Tex in 4 of my cars and the only damage has been scratches because stupid had something in his pocket. My for 98 E had leather and I never had a problem with that either.
Last edited by LesF; Sep 16, 2015 at 12:39 AM.
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A gaggle of MB's
To me - "looks" like MB Tex - if your salesman confirms (uses last 7 VIN to pull up spec sheet) - seam separation "should" be able to be restitched by upholstery guy 1st - scratches filled - respray - I would say all in about $150
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Thread Starter
Junior Member
Joined: Jan 2014
Posts: 16
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2011 Mercedes GLK & Merkur XR4Ti
Thanks for the replies.
Should find out if it is MB tex tomorrow.
Yeah it's the drivers seat so it's only had bums on it
probably with a few iPhones at some point but no keys.
Should find out if it is MB tex tomorrow.
Yeah it's the drivers seat so it's only had bums on it
probably with a few iPhones at some point but no keys.
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Member
Joined: Feb 2010
Posts: 105
Likes: 1
From: Ontario, Canada
GLK 350
I have the exact same wear on the driver's side seat bolster and my seats are MB tex in my 2010 GLK. For me it must be the way I get in and out of the car and I am very careful with the way I get in/out. I don't put anything other than a soft wallet in my front pocket (nothing in back), and I'm only 185 lbs. So figure it's the way I get in/out.
My dealership brought a guy in fix it up as much as possible. Sadly a year later, I've worn through the repair.
My dealership brought a guy in fix it up as much as possible. Sadly a year later, I've worn through the repair.
Member
Joined: Jun 2013
Posts: 160
Likes: 2
Fj cruiser 2014 GLK250
the side bolsters look like MB Tex and the inserts to be leather, I believe that was the way they built the seats in 2011. I thought only the leather was perforated...
Last edited by Cwdawson; Sep 16, 2015 at 11:25 AM.
Senior Member
Joined: Jul 2014
Posts: 422
Likes: 61
From: South East US.
2015 GLK350
Not sure about 2011, but my 2014 and my 2015 had/have perforated mb tex that look just like those seats.
