GLK 250 steering wheel not adjusting up or down
Thread Starter
Junior Member
Joined: Mar 2017
Posts: 17
Likes: 2
From: Mississauga, Ontario, Canada
2013 Mercedes Benz GLK250 Bluetec
GLK 250 steering wheel not adjusting up or down
I have a 2103 GLK 250 Bluetec. My steering wheel will no longer go up or down when automatically adjusting it. It still does go in and out but not up or down.
Does anyone know the fix or the cost of the parts and labour for such a fix? Or can I fix this myself?
Any advice would be great! Thanks in advance
Does anyone know the fix or the cost of the parts and labour for such a fix? Or can I fix this myself?
Any advice would be great! Thanks in advance
Junior Member
Joined: Mar 2011
Posts: 46
Likes: 2
From: Charleston, SC
'03 BMW M3, '11 GLK350 AMG (RWD)
I have a 2103 GLK 250 Bluetec. My steering wheel will no longer go up or down when automatically adjusting it. It still does go in and out but not up or down.
Does anyone know the fix or the cost of the parts and labour for such a fix? Or can I fix this myself?
Any advice would be great! Thanks in advance
Does anyone know the fix or the cost of the parts and labour for such a fix? Or can I fix this myself?
Any advice would be great! Thanks in advance
Thread Starter
Junior Member
Joined: Mar 2017
Posts: 17
Likes: 2
From: Mississauga, Ontario, Canada
2013 Mercedes Benz GLK250 Bluetec
I have seen some stuff on youtube with this small plastic "driveshaft" which some call a "dog Bone". My friend that works at Mercedes said $400 for the motor and shaft. They said they cannot get just the shaft anymore 
Trending Topics
Super Member
Joined: Aug 2011
Posts: 861
Likes: 38
From: Philly area
350 GLK, C280
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Junior Member
Joined: Jul 2015
Posts: 41
Likes: 15
From: Las Vegas
2014 and 2015 GLK250
My wife's 2014 had the same issue. You could hear a bumping noise when using the up-down switch but the wheel would not move. I took it to the dealer as the car is under warranty and the tech found a fault code 9D9031 and wrote: "the position sensor of the actuator motor for steering column up/down adjustment has a malfunction. No signal present. 9EBB54 Normalization of up/down steering column adjustment is missing. Calibration is missing. Processed fault codes and normalized steering wheel. Rechecked good".
So, I don't know if yours makes a noise like a thump when you try to move it but it may be fixable by computer like ours was. Good luck!
So, I don't know if yours makes a noise like a thump when you try to move it but it may be fixable by computer like ours was. Good luck!
Junior Member
Joined: Jul 2015
Posts: 41
Likes: 15
From: Las Vegas
2014 and 2015 GLK250
Senior Member
Joined: Nov 2012
Posts: 379
Likes: 41
From: Jersey Shore
2012 GLK
thank you for posting this. my column didnt move at all, i would move the stalk, hear a single click but nothing would move. after reading your post i figured, what the hell, held the stick down and gave the top of the wheel a very hard smack downward, whola. the wheel adjustment works in all directions now. i set the wheel for my SO and hopefully we'll never move the wheel ever again
Thread Starter
Junior Member
Joined: Mar 2017
Posts: 17
Likes: 2
From: Mississauga, Ontario, Canada
2013 Mercedes Benz GLK250 Bluetec
Got it working
I heard the motor working for a sec then stop.
Spoke with a mechanic that works for MB and he advised me to hold down the mechanism and hit with my hand or mallet to force the steering wheel down. He said this is common and just gets jammed.
Believe it or not....it WORKED!! Been working flawlessly for over a month.
Spoke with a mechanic that works for MB and he advised me to hold down the mechanism and hit with my hand or mallet to force the steering wheel down. He said this is common and just gets jammed.
Believe it or not....it WORKED!! Been working flawlessly for over a month.
Newbie
Joined: Nov 2013
Posts: 6
Likes: 0
From: National Capitol Region
GLK-350
Same issue a few times
This same thing has happened to me a few times. Each time it resolved itself within a day or 2. I'm not sure what the problems is (I read a few of these threads), but it hasn't gotten 'stuck' yet.
MBWorld Fanatic!
Joined: Jul 2012
Posts: 1,369
Likes: 319
From: WI
GLK 250
I have a 2103 GLK 250 Bluetec. My steering wheel will no longer go up or down when automatically adjusting it. It still does go in and out but not up or down.
Does anyone know the fix or the cost of the parts and labour for such a fix? Or can I fix this myself?
Any advice would be great! Thanks in advance
Does anyone know the fix or the cost of the parts and labour for such a fix? Or can I fix this myself?
Any advice would be great! Thanks in advance
The last time it sat in the rain overnight (quite hard rain), the turn signals and the Blind Spot Assist wouldn't work either. After driving it around 30 minutes, turn signals started working and Blind Spot Assist came back.
Just FYI: if these electricals aren't working after it sits in the rain, you might have to find the front and rear SAMs and inspect for water damage/corrosion. This is where my search has led me so far, seems to be somewhat common.
Newbie
Joined: Jan 2014
Posts: 9
Likes: 1
glk250
I was reading about that small coupling collar which might be broken, and was looking at how to replace myself. Until I read some posts here about the Tap. Well out of frustration at a red light with the steering wheel stuck at the high position, I pulled down hard a few times (while making red face grimaces) and holding the down lever and all of a sudden, it worked. All the way down and all the way down. I have since disabled the auto steering wheel up\down function. (GLK 250, 2014). You guys probably saved me a grand. Many grand thanks.
MBWorld Fanatic!
Joined: Jul 2012
Posts: 1,369
Likes: 319
From: WI
GLK 250
Junior Member
Joined: Mar 2021
Posts: 18
Likes: 0
GLK250
I heard the motor working for a sec then stop.
Spoke with a mechanic that works for MB and he advised me to hold down the mechanism and hit with my hand or mallet to force the steering wheel down. He said this is common and just gets jammed.
Believe it or not....it WORKED!! Been working flawlessly for over a month.
Spoke with a mechanic that works for MB and he advised me to hold down the mechanism and hit with my hand or mallet to force the steering wheel down. He said this is common and just gets jammed.
Believe it or not....it WORKED!! Been working flawlessly for over a month.
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
