GLK-Class (X204) Produced 2008-2014

GLK - got letter for "Service Campaign" 2019080019

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Old Nov 30, 2019 | 08:32 PM
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GLK - got letter for "Service Campaign" 2019080019

FYI. I just got a letter from MB USA for a Service campaign 2019080019 to replace potential rusted steering bolts on GLK (2013). Its exactly the same as this poster got on a different Mercedes model

https://mbworld.org/forums/w212-amg/...ts-recall.html

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Old Dec 1, 2019 | 03:18 AM
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Yup, mine was just in for this last week
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Old Dec 2, 2019 | 01:27 PM
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So if 2013s and 2015s are affected, then 2014s may also be affected. I'll keep an eye out for this in the mail.
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Old Dec 6, 2019 | 04:48 PM
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I got the same notice but I have 2013 CLS, Have any of you guys taken it in yet?
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Old Dec 6, 2019 | 07:07 PM
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My 2015 is not affected.
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Old Dec 21, 2019 | 10:37 AM
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Recall

I got the same letter for my 2014.
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Old Jan 6, 2020 | 05:00 PM
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I got my letter today for my 2015 C300. Looking to head tomorrow to fix this situation before it snows.
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Old Jan 6, 2020 | 07:22 PM
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Got that letter this weekend, called my local MB dealer and they said they won’t have the parts for at least another week, to check back later.
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Old Jan 7, 2020 | 12:18 AM
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My car is at the dealership for this right now. Have a GLC as a loaner.
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Old Jan 14, 2020 | 02:06 PM
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Originally Posted by bugelrex
FYI. I just got a letter from MB USA for a Service campaign 2019080019 to replace potential rusted steering bolts on GLK (2013). Its exactly the same as this poster got on a different Mercedes model

https://mbworld.org/forums/w212-amg/...ts-recall.html
Mine went in last week. Dealer kept the GLK for two days! Alignment, etc. takes place after the bolt is replaced.
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Old Jan 14, 2020 | 02:35 PM
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Originally Posted by MarylandGLK250B
Mine went in last week. Dealer kept the GLK for two days! Alignment, etc. takes place after the bolt is replaced.
Did they provide a loaner?
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Old Jan 14, 2020 | 03:52 PM
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Yes, Carlton provided me with a 2019 Honda Accord.
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Old Jan 14, 2020 | 10:01 PM
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Originally Posted by MarylandGLK250B
Yes, Carlton provided me with a 2019 Honda Accord.
Was yours actually rusted? or do they replace regardless to avoid a lawsuit? just curious
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Old Jan 15, 2020 | 05:33 AM
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I'm almost positive that they replace as a matter of course, given the labor involved to get to the part in the first place. To be frank, I didn't ask. Even at reduced mfg labor rates, this is going to be an expensive proposition for MB.
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Old Jan 15, 2020 | 10:30 AM
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They replace the bolt(s) regardless of whether or not it's rusted. That's the same with most recalls: the job gets done whether you had a defective part or not.
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