New GLS or New 2021 Land Cruiser
that being said will the GLS hold up over time. I keep my car is a long time and plan to keep this car for 10 years or 200,000 miles. What are your thoughts please?
Thanks in advance.
It is too soon for me to speak to the long term reliability of the GLS but so far it has been great with the exception of a temperature sensor that the dealer quickly replaced under warranty. While the Cruiser was reliable, the service at the dealer was atrocious. The dealer failed to check my brakes and oil during service and less than 500 miles later the brakes were metal on metal and I had to fight tooth and nail to get them to replace the brakes for free since the dealer failed to notify me that I had no brakes left. On top of the service failures, the waits were always long and the dealer would not do routine checks when the car was in the shop unless they were explicitly asked for. Also, and this is a first-world problem, Toyota will not give you a loaner vehicle when your car is in for service which is ridiculous considering the price of the Cruiser. Compare this to the Mercedes service experience where all vehicles come with the option of a loaner, a routine check is always performed when a vehicle is brought in, the technicians don't simply dismiss small concerns or issues like the Toyota staff did, and there has never been a wait longer than 30 minutes for the loaner car to be prepped.
Sorry, that was kind of long, but having had experience with both vehicles you are considering I had a lot to say. I hope this helped!




It is too soon for me to speak to the long term reliability of the GLS but so far it has been great with the exception of a temperature sensor that the dealer quickly replaced under warranty. While the Cruiser was reliable, the service at the dealer was atrocious. The dealer failed to check my brakes and oil during service and less than 500 miles later the brakes were metal on metal and I had to fight tooth and nail to get them to replace the brakes for free since the dealer failed to notify me that I had no brakes left. On top of the service failures, the waits were always long and the dealer would not do routine checks when the car was in the shop unless they were explicitly asked for. Also, and this is a first-world problem, Toyota will not give you a loaner vehicle when your car is in for service which is ridiculous considering the price of the Cruiser. Compare this to the Mercedes service experience where all vehicles come with the option of a loaner, a routine check is always performed when a vehicle is brought in, the technicians don't simply dismiss small concerns or issues like the Toyota staff did, and there has never been a wait longer than 30 minutes for the loaner car to be prepped.
Sorry, that was kind of long, but having had experience with both vehicles you are considering I had a lot to say. I hope this helped!
I don’t see how Toyota would be at fault for not checking your brakes if you didn’t explicitly ask them or it was required and they certified they checked them. I also don’t see how Toyota would be required to replace your brakes for free that were normal wear and tear for the simple reason they didn’t tell you needed new brakes. You didn’t notice decreased stopping power over time or hear grinding?
Not getting a loaner vehicle from Toyota is not out of the ordinary. Just because the Cruiser costs 100k new, they most likely make up only about 1% of Toyota’s sales.
Seems like a lot of your gripes are based on expectations that would have been better met with the luxury version of the Landcruiser the Lexus LX570.
that being said will the GLS hold up over time. I keep my car is a long time and plan to keep this car for 10 years or 200,000 miles. What are your thoughts please?
Thanks in advance.
If money is no object to you and you repair your own vehicles then get the GLS because it is more fun to drive. However with all things eventually the novelty wears off. Especially over 100k miles out of warranty with failing airmatic shocks at 2k per shock, oil leaks that require many hours of labor and failed turbos. Repair costs are insane. I saw a repair bill on the forum for 8k for a turbo on a GL out of warranty. I immediately knew this was not the vehicle for me.
I bought my used LX570 with 90,000 miles on it. Would I feel comfortable with buying a GL out of warranty with 90k on the odo? Heck no!! In 13,000 miles I’ve owned the LX my last service all I needed was an oil change. Never owned any German car where I’ve gone in and said all I needed was an oil change.
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Because the brakes on the Land Cruiser are very squishy and generally not very good, the decreased brake performance went unnoticed. I only realized that I had literally no brakes left when I heard a grinding noise. I then had the car towed to Toyota because I didn’t feel the vehicle was safe to drive. I also don’t see why my ability to diagnose worn out brakes is relevant.
[Not getting a loaner vehicle from Toyota is not out of the ordinary. Just because the Cruiser costs 100k new, they most likely make up only about 1% of Toyota’s sales.]
The Land Cruiser does cost almost 100K. That’s the whole point. If I paid that much for a Dacia I’d expect thorough service and loaners. Just because Toyota typically sells cars at a lower price point doesn’t mean they shouldn’t provide the expected level of service to the price point they are catering to. The reason the brake failure was so egregious is because the service tech later admitted that the computer threw up a warning when it was in the shop and the dealer chose not to tell me because it’s wasn’t required. That is unacceptable at any price point. Saying the Mercedes and the Toyota aren’t comparable because Toyota is not a luxury brand is an irrelevant point because the two cars cost the same. If two products cost the same amount then they are subject to the same criteria and requirements.
(This was typed on mobile, please excuse any typos)
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Because the brakes on the Land Cruiser are very squishy and generally not very good, the decreased brake performance went unnoticed. I only realized that I had literally no brakes left when I heard a grinding noise. I then had the car towed to Toyota because I didn’t feel the vehicle was safe to drive. I also don’t see why my ability to diagnose worn out brakes is relevant.
[Not getting a loaner vehicle from Toyota is not out of the ordinary. Just because the Cruiser costs 100k new, they most likely make up only about 1% of Toyota’s sales.]
The Land Cruiser does cost almost 100K. That’s the whole point. If I paid that much for a Dacia I’d expect thorough service and loaners. Just because Toyota typically sells cars at a lower price point doesn’t mean they shouldn’t provide the expected level of service to the price point they are catering to. The reason the brake failure was so egregious is because the service tech later admitted that the computer threw up a warning when it was in the shop and the dealer chose not to tell me because it’s wasn’t required. That is unacceptable at any price point. Saying the Mercedes and the Toyota aren’t comparable because Toyota is not a luxury brand is an irrelevant point because the two cars cost the same. If two products cost the same amount then they are subject to the same criteria and requirements.
(This was typed on mobile, please excuse any typos)
The Landcruiser is not a $100,000 truck (it’s $85,000) and doesn’t even compete with the GLS. And loaner vehicles are not automatic even with luxury dealers. They are limited and every dealers policy is different. Some won’t even give you a loaner unless your vehicle is under warranty or you purchased your vehicle from them. Some send you to Entrerprise car rental and some just offer a shuttle service to closest public transportation. And yes, these are for vehicles $100,000+.
The Lexus LX570 competes with the GLS, and if you would have bought the Lexus, you most likely would have gotten your loaners and extra “special” service touches.




