Third Row Seat Stuck Upright and rattling/shaking seat
Just picked up a used 2021 GLS 580 on Tuesday..has 9000K miles. Traded in 2017 GLS 580. Having some issues after two days and already worried this was a bad idea.
First Issue:
When I went to fold down the third row seats the driver's side third row seat will not go down. You can hear the motor trying but no movement of the seat. With my previous GLS there was a manual release strap for the third row seats when they were broken. I do not see one on the new model...any advice? I have appointment at dealer but not till the 21st.
Second Issue:
The passenger side captains chair shakes pretty violently when on the highway. Anyone else? Easy fix?
I also have read on the posts of the wireless charging issues with the iphone 12 pro max..I am having the same issues. So I will also address with the dealer when I see them.
Thanks for any insight. Just disappointed...never had a single issue with the old model...now two days in and problems. Hoping all easy fixes when I bring in for service in a couple weeks.
I have a new GLS450 with 300 miles and I also have the rattling issue with the passenger side captain chair. It does not rattle when someone is sitting on it.
I do not have any issues with the wireless charging (same phone as you). Make sure you are placing it with the top of the phone facing the driver side.
I do have an issue with Apple Car Play: it is basically unresponsive when using the track pad. No issues when using the touch screen.




I haven’t told the dealer yet because they won’t be able to reproduce it!
I also have the wireless charger issue with iPhone 12 Pro. It starts charging for 10 secs and goes off. I told my dealer and they said it works fine and is in spec. At this point I decided to live with it because I don’t really see myself using it. The space is just to small to deal with fitting it on the pad.
anyone have ac issues in that it always seems to be blowing full speed and trying to lower the fan speed doesn’t do much?
I haven’t told the dealer yet because they won’t be able to reproduce it!
I also have the wireless charger issue with iPhone 12 Pro. It starts charging for 10 secs and goes off. I told my dealer and they said it works fine and is in spec. At this point I decided to live with it because I don’t really see myself using it. The space is just to small to deal with fitting it on the pad.
I haven’t told the dealer yet because they won’t be able to reproduce it!
I also have the wireless charger issue with iPhone 12 Pro. It starts charging for 10 secs and goes off. I told my dealer and they said it works fine and is in spec. At this point I decided to live with it because I don’t really see myself using it. The space is just to small to deal with fitting it on the pad.
anyone have ac issues in that it always seems to be blowing full speed and trying to lower the fan speed doesn’t do much?
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1) The rattling on the captain's chair on the passenger side means it is not "latched" on properly. Note that the right captain's chair can be folded forward, unlike the left captain's chair. On the right shoulder section of that chair is the control to move it forward or back, which is used whenever someone needs to access the third row. Make sure you continue to press that lever button until the chair is locked in place. Sometimes, people dont press it long enough until the seat is locked.
2) The aircon fan changes depending on certain settings on the controls and the zones. Read the manual and you will see that the fan speed changes depending on your settings.
3) The third row seat takes a while before it moves. Make sure the engine is running when you do this that way it does not require too much battery power.
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Last edited by Paxfobiscum; Sep 18, 2021 at 12:40 PM.
Should I hold the switch for 30 seconds, 45 seconds or a minute before the 3rd row seat will start to move? I think I’ve only gone to about 30 seconds.



