M-Class (W163) Produced 1998-2005: ML 230, ML 320, ML 350, ML 400 CDI, ML 430, ML 500, ML 270 CDI

Starmark warrenty wont cover my....

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Old Jan 15, 2004 | 05:08 PM
  #1  
SEXYBEEST's Avatar
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wife's car2014 ml350
Starmark warrenty wont cover my....

99ml430's water bottle(washer bottle) , any ideas, can I 5150 it, should they cover it , can I buy after market ,
should I stalk my service manager untill he gives

P.S. I love these smiley things
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Old Jan 15, 2004 | 05:55 PM
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i would keep talking to your service manager untill he gives in...ask him for a RFR. it is a common repair....they should cover it
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Old Jan 15, 2004 | 11:35 PM
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Isnt' that thing pretty cheap? Mine was replaced, but I don't think it was under Starmark.

Either way, it might be too cheap to start Starmark for it... I'd "keep" it for more serious stuff..
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Old Jan 16, 2004 | 02:36 AM
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wife's car2014 ml350
Originally posted by ML God
i would keep talking to your service manager untill he gives in...ask him for a RFR. it is a common repair....they should cover it
Please refresh my memory if you will God and explain to me what is an RFR.




Isnt' that thing pretty cheap? Mine was replaced, but I don't think it was under Starmark.

Either way, it might be too cheap to start Starmark for it... I'd "keep" it for more serious stuff..
Radomir

200 dollars, can you believe it for a water bottle
And samme question to you too Radmir, what do you mean by "Either way, it might be too cheap to start Starmark for it... " what do you mean by start?

Thankls guys....
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Old Jan 16, 2004 | 10:30 AM
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RFR means Request For Repair. When a vehicle is out of warrenty the dealership can do one of these to have MBZ pay for it
the washer bottle is $95 we charge 1.5HR of labor to install but it is very easy and I am sure you can do it yourself
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Old Jan 16, 2004 | 03:13 PM
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wife's car2014 ml350
Hey God how come my starmark doesn't cover it, they paid for everything else.
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Old Jan 16, 2004 | 06:48 PM
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Starmark warranty is used after your vehicle is outside the regular warranty (eg. 4 years / 50,000 miles).

Normally, it's valid for one year -- but from when? The answer - from your first request for repair to be done under that warranty... so in essence, you control when the warranty starts.. and once you start it.. it'll last for one year..

I wouldn't start it on something like this (though 200 sounds a bit much for something like that..). ML God has some good suggestions around that.
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Old Jan 16, 2004 | 11:23 PM
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wife's car2014 ml350
Thanks for the reply Radomir, My starmark will last untill 2007 we got the extendo warrenty.
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Old Jan 17, 2004 | 12:06 PM
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Yup 200ish. The bottle itself was like $126, then labor of course. I have the Daimler Chrysler extended, which didnt cover it. Wah! J/K, I cant complain, the cars got almost 82K on it.
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Old Apr 7, 2004 | 11:59 AM
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From: car in front of you
1998 Silver C43
Originally posted by Radomir
Normally, it's valid for one year -- but from when? The answer - from your first request for repair to be done under that warranty... so in essence, you control when the warranty starts.. and once you start it.. it'll last for one year..
Radomir,

Please help me out by showing me where you found out that the warranty begins with your first request for repair . I was also told that, but when I went to take my C43 in today, the dealer told me it had expired back in Feb 2004 (when I purchased the car and the warranty) and not in July 2004 as I expected it to since I made my first claim in July 2003. I want to prove them wrong and get my work covered.

And if it is turely expired who should i purchase aftermarket warranty from?
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Old Apr 7, 2004 | 12:20 PM
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I just purchesed my 03 ML320 a few weeks ago. Accoding to my dealer the Starmark kicks in after the factory original is over and that it lasts for 1 year. Forgot the mileage limit on that.

Anyway no word about it "starting" when you first request it. It would make not sense either as I have never heard of any warrenty on any product that works like that.
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Old Apr 7, 2004 | 06:41 PM
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It should be in the booklet. Note that this applies to over 50k miles but within your 4-year period (since going over 50k would put you out of the standard warranty, but the car is under 4 years old).

PS.. I'm sure I read it in the booklet, and that was the same thing the dealer said.

PPS.. as far as I'm concerned, it's written somewhat vague.. not sure why.. leaves it for "interpretation" by the dealer?
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Old Apr 7, 2004 | 10:15 PM
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Originally posted by 99SlvrC43
Radomir,

Please help me out by showing me where you found out that the warranty begins with your first request for repair . I was also told that, but when I went to take my C43 in today, the dealer told me it had expired back in Feb 2004 (when I purchased the car and the warranty) and not in July 2004 as I expected it to since I made my first claim in July 2003. I want to prove them wrong and get my work covered.

And if it is turely expired who should i purchase aftermarket warranty from?
yes, i am looking at a 2001 ML430 sport and the starmark kicks in on your first repair ONLY if when u purchased the vehicle it still had the original factory warranty in effect.
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Old Apr 7, 2004 | 10:46 PM
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This is what the Starmark warrenty states:

For Vehicles with Existing New Vehicle Limited Warrenty**

The starmark Pre-Owned Limited Warranty will begin on the first to occur of 48 months from the new vehicle warrenty start date or when the vehicle reaches 50,000 total accumulated miles. If the vehicle reaches 50,000 total accumulated miles prior to the expiration of 48 months from the New vehicle Warranty start date, the Starmark Pre-Owned Limited Warranty will begin on the date of the first Starmark Limited Warrenty repair and ends 12 months from this date or when the vehicle reaches 100,000 total accumulated miles, whichever comes first.

** See New Vehicle Service
and warranty booklet for terms of New Vehicle Limited warranty.
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Old Apr 8, 2004 | 10:26 AM
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From: car in front of you
1998 Silver C43
So here is some history on the car. The warranty expired on the C43 1998 in 2002. Then I bought the car in Feb 2003 with 29K miles and with 12 month starmark from dealer. So no exsisting warranty but under 50K. Then had my first work done in Jun 2003.

Dealer explained to me that becuase the original warranty had expired then the Starmark purchased, the expiration date would be 12 months from purchase.

I haven't look in the phamplet yet but will today and do some final investigation before letting it go.
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Old Apr 8, 2004 | 11:01 AM
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Hey Sexy Beest! You can buy the OEM resevoir assembly Here for $35.70 and install it your self.
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Old Apr 8, 2004 | 06:19 PM
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C43.. I'm afraid the dealer is right in your case... Good luck anyways..
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