ML350 - Brand new - Ticking noise when idling
Thread Starter
Junior Member
Joined: Jul 2014
Posts: 60
Likes: 0
From: NorCal
ML350
ML350 - Brand new - Ticking noise when idling
Hey everyone
I did my homework a bit to see if I could figure out whether this is an expected sound or not but didn't find anything conclusive for a brand new 2014 ML350.
When I start up the engine, I hear a low ticking noise. I turned off the air/music and the only sound left in the cabin was just this ticking noise. If I rev up the engine a bit, the noise becomes faster, so as I am stepping on the accelerator, the tick-tick-tick-tick sound gets faster.
I was not expecting this sound but I heard this might be related to Direct fuel injection engines? I am not an auto-expert so thought I'd ask if others with newer vehicles have experienced this and if it is actually a problem or not?
I have an appointment with service tomorrow but I am pretty disappointed that I have barely had the car for a few days and I already noticed a problem
Thanks in advance!
I did my homework a bit to see if I could figure out whether this is an expected sound or not but didn't find anything conclusive for a brand new 2014 ML350.
When I start up the engine, I hear a low ticking noise. I turned off the air/music and the only sound left in the cabin was just this ticking noise. If I rev up the engine a bit, the noise becomes faster, so as I am stepping on the accelerator, the tick-tick-tick-tick sound gets faster.
I was not expecting this sound but I heard this might be related to Direct fuel injection engines? I am not an auto-expert so thought I'd ask if others with newer vehicles have experienced this and if it is actually a problem or not?
I have an appointment with service tomorrow but I am pretty disappointed that I have barely had the car for a few days and I already noticed a problem
Thanks in advance!
Thread Starter
Junior Member
Joined: Jul 2014
Posts: 60
Likes: 0
From: NorCal
ML350
That being said I am so freaking pi$$ed right now. They washed my car for me but on my drive back I noticed a pretty decent (a little more than 4 inches) scratch on the windshield. I don't know if it was not cleaned properly and will come off but I am in a rage right now. I tried removing it with a Microfiber cloth but it won't come off. It is in a straight vertical line and pretty obvious when I am driving (right in my vision).
I called them up once I got to work but yet to hear back from them.
Farkkkkk. The suv is 1 week old today and they scratched up the windshield?.
Senior Member
Joined: Mar 2014
Posts: 387
Likes: 2
2014 ML350 BlueTec
That's what they said too after inspecting it. I had them turn on another ML350 in the lot, it had a lot less obvious sound level. Like we had to try really hard to hear that sound. But in my SUV it was pretty clear, didn't have to strain my ears.
That being said I am so freaking pi$$ed right now. They washed my car for me but on my drive back I noticed a pretty decent (a little more than 4 inches) scratch on the windshield. I don't know if it was not cleaned properly and will come off but I am in a rage right now. I tried removing it with a Microfiber cloth but it won't come off. It is in a straight vertical line and pretty obvious when I am driving (right in my vision).
I called them up once I got to work but yet to hear back from them.
Farkkkkk. The suv is 1 week old today and they scratched up the windshield?.
That being said I am so freaking pi$$ed right now. They washed my car for me but on my drive back I noticed a pretty decent (a little more than 4 inches) scratch on the windshield. I don't know if it was not cleaned properly and will come off but I am in a rage right now. I tried removing it with a Microfiber cloth but it won't come off. It is in a straight vertical line and pretty obvious when I am driving (right in my vision).
I called them up once I got to work but yet to hear back from them.
Farkkkkk. The suv is 1 week old today and they scratched up the windshield?.
You will have to persist that the dealer replace your windshield, they are not going to do it without you barking loud!
Last edited by GregGebhardt; Jul 25, 2014 at 03:40 PM.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 2,566
Likes: 7
'14 ML BT
Senior Member
Joined: Jul 2014
Posts: 305
Likes: 22
From: BC
G11 750i Individual, X166 GL550 Designo, W222 S550e, W221 S63
With regards to the ticking sound, I had them compare my bluetec with another bluetec back when I first purchased it cause I noticed mine was extra loud compared to other ones. They came back and told me that every engine is different and they can't do anything about it. Sucks how it's almost truck like.
Trending Topics
Thread Starter
Junior Member
Joined: Jul 2014
Posts: 60
Likes: 0
From: NorCal
ML350
Okay so I may have had a complete over-reaction / freakout but to be fair, I was really really upset.
I spent a good 1 hour during lunch time at work cleaning this up and it was a spot from inside the car. They must have left that smudge wiping the from inside. Took a lot of work but so far I don't see it, will try again once the car is out of the garage and hope not to see it.
For the record I did call their service manager and left a message telling them what happened as soon as I got here. Also took some photos of the supposed scratch.
But I guess I now know what true love is? Nobody puts baby in the corner or a scratch on her windshield
I spent a good 1 hour during lunch time at work cleaning this up and it was a spot from inside the car. They must have left that smudge wiping the from inside. Took a lot of work but so far I don't see it, will try again once the car is out of the garage and hope not to see it.
For the record I did call their service manager and left a message telling them what happened as soon as I got here. Also took some photos of the supposed scratch.
But I guess I now know what true love is? Nobody puts baby in the corner or a scratch on her windshield
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Senior Member
Joined: Jul 2014
Posts: 305
Likes: 22
From: BC
G11 750i Individual, X166 GL550 Designo, W222 S550e, W221 S63
Okay so I may have had a complete over-reaction / freakout but to be fair, I was really really upset.
I spent a good 1 hour during lunch time at work cleaning this up and it was a spot from inside the car. They must have left that smudge wiping the from inside. Took a lot of work but so far I don't see it, will try again once the car is out of the garage and hope not to see it.
For the record I did call their service manager and left a message telling them what happened as soon as I got here. Also took some photos of the supposed scratch.
But I guess I now know what true love is? Nobody puts baby in the corner or a scratch on her windshield
I spent a good 1 hour during lunch time at work cleaning this up and it was a spot from inside the car. They must have left that smudge wiping the from inside. Took a lot of work but so far I don't see it, will try again once the car is out of the garage and hope not to see it.
For the record I did call their service manager and left a message telling them what happened as soon as I got here. Also took some photos of the supposed scratch.
But I guess I now know what true love is? Nobody puts baby in the corner or a scratch on her windshield
Senior Member
Joined: May 2013
Posts: 377
Likes: 40
From: Chicago, IL
2023 EQS 580 SUV
NEVER EVER allow them to wash you vehical. Like the other poster when you take it in for service make sure they write in big letters DO NOT WASH on the ticket or they will just wash it anyway!.
You will have to persist that the dealer replace your windshield, they are not going to do it without you barking loud!
You will have to persist that the dealer replace your windshield, they are not going to do it without you barking loud!
MBWorld Fanatic!
Joined: Feb 2004
Posts: 2,566
Likes: 7
'14 ML BT
Thread Starter
Junior Member
Joined: Jul 2014
Posts: 60
Likes: 0
From: NorCal
ML350
Senior Member
Joined: Mar 2014
Posts: 387
Likes: 2
2014 ML350 BlueTec
All depends on the dealer. So use touch less car washes but then have an employee grab a sponge out of a sand infested bucket to give it a last scrub down. Just one piece of sand can cause a lot of damage. Black exteriors will show everything so beware.
