I have read comments from users saying the dealer provided car wash when there was a visit. Is it a courtesy or are they bound to provide you a free car wash? Are the car washes only for factory warranty vehicles or if you have any service done? If your vehicle is under warranty can you visit at least once a month for a car wash and air pressure check?

The dealer I go to will wash it anytime I have a service. I didn't buy the car from them

The nearest dealer to me is 40 miles away. Although I bought my car at a dealer in the "big city" much farther away, the local dealer will come out and pick up my car for any warranty or service work and leave a loaner. They will return it when finished and washed if I want. I can also bring it in anytime for a wash. However, I do not let anyone but me wash my car so I do not utilize this service.

In the UK the dealer washes the car with every service but dont expect a good job. Your car will end up with swirl marks after a while from the dirty cloths they use. UK dealers also charge more for the service depending on whether you left the car with them and made your own way home, waited for the car and used the customer lounge or had a courtesy car.

When we lived in Sarasota the dealer we bought new from was 2 miles away. My wife got a free car wash anytime she wanted and it was a good wash job too. Now we are 2 hours from a dealer and only had one service done since moving to the mountains, but they did an excellent wash job on it after the service. I think it is entirely up to dealer but so far my experience has been they all do it with a service..

Only w/a service visit.

Always free, and any time I stop by for any reason or no reason. But there is "wait in the lounge" time and a valet tip.

Always free, anytime, at Downtown Los Angeles dealer, if you purchased your vehicle from them. Takes about 45 minutes, but their lounge has a nice TV, comfortable couches, donuts, coffee, bottled water, and wifi.

Always free anytime ... However sometimes you have to wait over and hour which is annoying

My dealer in Tucson washes for free whether in for service or just dropping in. Have bought several cars from them, but I think they'll do it for anybody with a Mercedes Benz.

Always free from the purchasing dealer at anytime even without service or without warranty.
They do a better job than all of our hand car wash services out here. Better than other dealers too. BUT it takes them at least 45 mins... so I go across the street and grab a Chipotle yummm....

Which dealer in Chicago?

Naperville Mercedes - always free and the waiting area is very nice with plenty of snacks, comfortable chairs, and the obligatory boob tube. I've been buying cars from them for 15 years and no complaints.

Basically your dealer treats your repairs like Enterprise rent a car; the pick you up. It's either that or in reality they make so much in repairs from customers they can afford to bring a loaner to you? Let's hope it's just good customer service that goes the extra mile.

Sounds like Barnes and Noble with a Starbucks inside. Now all you need is riveting conversation with your mate!

it used to be free until the we are out of water here in california

We are close to Sarasota and you can bring your car in anytime for a wash.

Peterbough MB washes it everytime for free and does a great job

+1 naperville Although, if you want to buy a car/get service, go to St. Charles. Nobody actually told me about the GLE 350 in the naperville dealership and i visited 3 different salepeople. They kept pushing the ml350. the st charles dealer told me about it right off the bat and gave a great discount for pre-ordering.

Mercedes Benz of Birmingham vacuums and washes for free. Starbucks is free and fresh ground and brewed. Soda pop is free and snacks [nabs] are also free.

And they rebuilt the entire facility in the past few years so now they have a complete automated car wash so they wash and vacuum in only 20-30 minutes while I mac on a donut with coffee. Then I grab some free bottles of water and a something from their fruit bowl and get on my way. Great service.

Does anybody know about Keyes European in LA? do they do it for free anytime or only w/service

Park Place in DALLAS washes cars for free for customers.

It looks like MB of Burlington (Boston area) seems to wash all the cars after service.
I took my ML350 recently for rear tail gate issue and they washed it after just diagnosing the problem. They didn't actually fix the issue - they had to order the controller, so made an appointment for next week.