M-Class (W166) Produced 2012-2015

Windshield broke adjusting the mirror

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Old Feb 2, 2022 | 07:57 AM
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ML 350 Bluetec
Windshield broke adjusting the mirror

I kid you not. Our rearview has always been very stiff. It takes two hands for my wife to adjust. Yesterday she did this and broke the windshield! This is on a 2014 ML350 with the original windshield. No one I talked to, the insurance or the glass replacement had ever heard of that happening before.
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Old Feb 3, 2022 | 08:38 AM
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New glass is in. No calibration is needed, lane assist works well.
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Old Feb 3, 2022 | 09:22 AM
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Who did you have do the replacement?
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Old Feb 3, 2022 | 09:24 AM
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A local Toronto place.
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Old Feb 3, 2022 | 09:38 AM
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2016 cls 550 4matic
Don,
My windshield just revealed a crack from the top down about 6 inches. I am here in Florida so considering my options. I have a 2016 CLS 550 4matic. Did you go to a 3rd party like Apple Autoglass? I would prefer not going to Mercedes if I can get it done properly and all systems run as intended. Can you update your experience.
Thanks
Andy
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Old Feb 3, 2022 | 09:39 AM
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And... also meant to say this is a Canadian Car so don't really want to wait until April when returning to Toronto to have this done.
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Old Feb 3, 2022 | 10:10 AM
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From a 3rd party windshield repair business in Florida, (with good ratings), I was just quoted $595 for the windshield and $350 for recalibration. US $.
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Old Feb 3, 2022 | 10:13 AM
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They installed a Pilkington windshield, so that may help. It was Sprint Auto Glass here, I have used them in the past on a Toyota Highlander (with the ice melter) and did a great job when I got hit by stones, twice. Price for Pilkington was $500 vs $1250 for OEM even at Sprint. Sprint would have to get the OEM glass but would have taken them a couple of days.
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Old Feb 5, 2022 | 06:52 AM
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My rear view mirror is also very stiff. I’ve heard that something as simple as adjusting the night vision camera in the housing behind the mirror can break the windshield. That’s crazy that it’s that fragile. I’m never touching my mirror again haha
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Old Feb 5, 2022 | 08:47 AM
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The glass shop used some WD40 first and then silicone lube to loosen it up.
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