M-Class (W166) Produced 2012-2015

iPod Classic not working (media interface)

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Old Feb 2, 2025 | 08:16 AM
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2001 ML320 (gave to family member), 2007 GL450
iPod Classic not working (media interface)

Hello all!
Hope you are staying warm. I have an iPod Classic with the 30-pin connector and would like to connect with the Comand system (this is a recently-purchased used vehicle). The Media Interface Cable (i.e MMI to 30-pin short cable) does not seem to be communicating with the Comand radio. When plugged in, it is charging the iPod. However, when I select "Media Interface" under the audio settings in Comand, it says there is no device connected. I would really like to be able to charge my iPod and browse the music directly from the Comand (i.e. playlists, artists, etc).
I tried a different MMI to 30-pin from Amazon, but that ended up causing my iPod to immediately go into a loop reset...don't really want to try that again.
Would it be a broken cable, or is there something else I should check (e.g. fuse, etc)?

Thanks so much!
iPod Classic connected to center console via media interface cable.
iPod Classic connected to center console via media interface cable.
Media Interface selected on COMAND
Media Interface selected on COMAND
No device connected
No device connected
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Old Feb 2, 2025 | 05:40 PM
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I have the iPod nano & it works fine. If its charging proudly not a fuse
If you have a USB flash drive with music on it and plug it into the USB port and select it dose the radio see it?
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Old Feb 4, 2025 | 05:24 PM
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Thank much for the message. Yes, if it’s a smaller USB drive (<32 GB), it does see the music.
Is your iPod nano plugged into the USB port or the Media interface cable/port?
thanks much.
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Old Feb 5, 2025 | 02:59 PM
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Its is plugged in to the Media interface, PO left the original MB cable in the car
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Old Feb 5, 2025 | 08:55 PM
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2012 GLK 350
My GLK was not playing the ipod if 3.5 mm aux was connected. I think the interface can support only one device. I would remove everything else and try again.
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Old Feb 9, 2025 | 11:40 PM
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2001 ML320 (gave to family member), 2007 GL450
Thanks for the info everyone. I just ordered a replacement cable (001-827-84-04) from a dealer, and will see if this works once it arrives. I am surprised there are still some in-stock.
I think it's a safety benefit, since it can charge an iPhone (via the 30-pin to lightning adapter) if the phone battery gets low.

Thanks much again.
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Old Feb 10, 2025 | 02:18 PM
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2020 GLE350 2020 Toyota Rav4H AWD XLE
What the potential problem may be is that you need a new media Interface cable. I had a similar issue in my 14 model that I had and it solved the problem.
**edit: just saw that you ordered the cable**

Should solve your problem.
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Old Feb 19, 2025 | 06:59 PM
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Did you get the new cable, did it work?
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Old Feb 19, 2025 | 07:45 PM
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Originally Posted by tonyl13
Did you get the new cable, did it work?
When I got the new media interface cable at the time, it solved the problem.
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