sasha_khj

Hey guys,

Just picked up my S 500. When I''''m loading navigation DVD it is telling me loading software and that status bar not moving at all. Any ideas?

whoover

What version is the DVD? Recent versions require the dealer flash the nav unit. If it's the original DVD (2006 or earlier), you might need to take it to the dealer. Are you on warranty?

DrJfrmLA

I recently got a new nav DVD for my '04 S430. When it wouldn't read I called Navtec (they make the OEM DVD and sell it in a MB case with a MB part number on it for $200 instead of the $385 the dealership quoted). They said the software needed to be flashed. I took it to the dealer (car is still under warranty) and they said it would be $114 to flash the software. I raised the question that since the car is still under warranty I would think software upgrades would be part of the warranty. The service writer wasn't moving off the $114. The shop manager came up and told the service writer to rewrite the ticket from "Owner wants software upgrade" to "Owner says nav won't read." They flashed it under warranty. They never asked or noticed that I didn't buy the DVD from them--or didn't care since it had a MB case and part number.

whoover

In fact there's a TSB that says nav dvd upgrades are inoperative. Your SA was poorly informed.

sasha_khj

It is original DVD and my car out of warranty, I can hear that it is reading it, but for some reason it is doesn't want to load software. Is it possible to flash unit by myself?

whoover

Sounds like hardware, not something that can be flashed. You probably need to take it to a dealer.

sasha_khj

Do u think it is all Navigation unit itself??? Do u know how much it is run for...?

whoover

No idea. It could even be a bad DVD. But if it's the COMAND, it could be $3,000 or more. But only the dealer can tell you what's the problem.

sasha_khj

Thank for replies...

SUNILP

most likely it is NOT the comand since it received NO GPS signals. The GPS signals are fed directly into the NAV drive via a Splitter located on the right wall of the trunk above the battery. IT could be either the splitter, antenna, or nav drive. My guess would be the antenna first.

whoover

Why would that prevent the software from loading?

my06clk

How do you know its the original DVD? What year is your car? What does the DVD say on the cover?

It's odd that you would even have to load the original dvd.. they are usually already installed.. Hence the question and speculation..

I've only seen this happen on 04-06 cars when someone tries to load a 2008 W221 DVD in their drive.

I am running a DVD I copied from a 2007 E class in my 2004 and it works fine. The flash was on the DVD when I installed it.

sasha_khj

My car is 2005 I didnt mean it is original original like from begining I meant it is not a copy. DVD what I have it is for MY 04-06 S class and E class this what said on a cover, and when I'm loading this dvd in a unit it is reading it and showing loading software and getting stuck like that....

whoover

You're not giving us the version information. Look on the DVD. It probably has a year (like 2007 or 2008) towards the top of the label. It also has a part number (starting with BQ) and a version indication like "Version 7" or 2006.2. If you just post everything on the label, we can help. I suspect you have a later DVD that requires the reflash, which the dealer should do for free because of the Technical Service Bulletin. But post all the info on the DVD label and we can be sure.

sasha_khj

On a DVD it is said 2006.2 Part number BQ 6 46 0223 A211 827 96 59

whoover

You need the reflash for that DVD to work. Tell the dealer to apply TSB Number P-82-85-264. Title: Navigation System - DVD Not Recognized. They should do it for free.

sasha_khj

Thank u for help, I made appoitment for tomorrow.. will see how that will be. I have another problem hehehe. In a morning got a message Check rear Fog Light and second one left rear tail light substution on. WHat is the problme?? for me it is look like they all working?

whoover

Are you sure the rear fog is working. You have to pull the light switch all the way out with the lights switched on. You should have a light on in the rear only on the left side. It sounds like something is miswired back there or a bulb is out.

sasha_khj

u a right I just check one bulb is out. hehehe I will ask in dealership to replace that as well tomorrow

my06clk

I must have had a flash done at some point in its lifetime.I have been using the
Disk that shipped with the 2007 E-classes for well over a year now.. I have the version with the "nice lady".

whoover

You need to look on the DVD. You might have 2006.1, which was the last pre-flash version. 2006.2 was very similar, except it was meant to work with the flashed nav. The flash was really done to make the 2007 and 2008 disks readable and 2006.2 was the interim DVD.

sasha_khj

I'm really pissed now, my dealership didn't flash my navigation bcs they said it is bad weather and they can't get uplink ??? what is that....they said they will make another appoitment for me

whoover

Makes no sense to me. They should have a DVD to do the flash with.

sasha_khj

this what I was thinking that it is software and they dont need to have any connection with satellite... what should I do now just wait for another appoitment??? may be they dont know how to do it... can I get smwhere this software to flash it?

whoover

No, I'd let the dealer do it. By I admit, they don't sound very competent.