S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

Front windshield replacement?

Old May 2, 2008 | 07:28 PM
  #1  
newyorker's Avatar
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2011 Porsche 911 Carrera,07 S550. 2010 E350 4matic, 05 Honda Accord V6.
Front windshield replacement?

I just got 3~4 crack in front glass, damm,,,, so I brought the car to local

auto glass repair shop, and local mercedes dealer. They quated $1300 and

$2300.

Of course, the insurance company said, they will pay the lowest of the two

bids. My question is

I have night view assist. Does W221 have two different glass type for one

with nightview, or one without nightview?

What do I have to ask to the local shop to use original part other than glass

by itself? I see the mirror and rain sensors are attaced to glass.

(the local shop ordered facotry glass to the mercedes dealer across the road today)

Anybody had any experience with glass replacement on W221?

I had couple replacement in BMW and ACURA, but first time in MERCEDES.
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Old May 2, 2008 | 11:21 PM
  #2  
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s550 4matic sold, BMW X05 4.8I,1999s320 sold, 2006 sl500
it should go by the vin #, just make sure you get a guarantee from the company that the infrared is cut out in back of the rearview mirror for the nightview camera, try pm to koningstar
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Old May 2, 2008 | 11:23 PM
  #3  
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s550 4matic sold, BMW X05 4.8I,1999s320 sold, 2006 sl500
sorry that in konigstiger he is very helpfull
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Old May 3, 2008 | 12:37 AM
  #4  
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Originally Posted by newyorker
Does W221 have two different glass type for one with nightview, or one without nightview?
Correct thermal insulating infrared reflecting windshield MB part # with night vision (code 610) is A2216700201. Note without night vision is A2216702601 so there is a difference.

FYI: The only MBUSA approved aftermarket for glass repair as per bulletin S-B-67.00/20 AUG06 is NOVUS http://www.novusglass.com/autoglass_...s.cfm?state=NY

PM your VIN along with your email address and I will forward a MB datacard for your 221 listing option & paint codes, etc. if you want a copy.

Last edited by konigstiger; May 3, 2008 at 12:41 AM.
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Old May 3, 2008 | 02:10 AM
  #5  
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2011 Porsche 911 Carrera,07 S550. 2010 E350 4matic, 05 Honda Accord V6.
Thank you for replies,,,,

And PM sent.
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Old May 3, 2008 | 02:33 AM
  #6  
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Originally Posted by newyorker
I just got 3~4 crack in front glass, damm,,,, so I brought the car to local

auto glass repair shop, and local mercedes dealer. They quated $1300 and

$2300.

Of course, the insurance company said, they will pay the lowest of the two

bids. My question is

I have night view assist. Does W221 have two different glass type for one

with nightview, or one without nightview?

What do I have to ask to the local shop to use original part other than glass

by itself? I see the mirror and rain sensors are attaced to glass.

(the local shop ordered facotry glass to the mercedes dealer across the road today)

Anybody had any experience with glass replacement on W221?

I had couple replacement in BMW and ACURA, but first time in MERCEDES.

The price difference still sounds high. All S500/S550 cars should have thermal insulating and IR reflecting glasses all round. Would be nice to have the part number of the lower price windshield. Smaller Euro cars that do not have Night View come with a non-IR glass which makes a difference. The Night View glass should be almost the same as the standard US glass, except I guess a difference at the camera area (even that would not have to be different because of the RF window area on other cars at the place of the IR camera but I guess there is a different opening on the shields for the camera) Like konitstiger indicated, the part number is different even for US cars with or without Night View).
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Old May 3, 2008 | 10:53 AM
  #7  
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s550 4matic sold, BMW X05 4.8I,1999s320 sold, 2006 sl500
Smile

Originally Posted by konigstiger
Correct thermal insulating infrared reflecting windshield MB part # with night vision (code 610) is A2216700201. Note without night vision is A2216702601 so there is a difference.

FYI: The only MBUSA approved aftermarket for glass repair as per bulletin S-B-67.00/20 AUG06 is NOVUS http://www.novusglass.com/autoglass_...s.cfm?state=NY

PM your VIN along with your email address and I will forward a MB datacard for your 221 listing option & paint codes, etc. if you want a copy.
as said very helpful
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Old May 3, 2008 | 11:09 AM
  #8  
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Originally Posted by newyorker
I just got 3~4 crack in front glass, damm,,,, so I brought the car to local

auto glass repair shop, and local mercedes dealer. They quated $1300 and

$2300.

Of course, the insurance company said, they will pay the lowest of the two

bids. My question is

I have night view assist. Does W221 have two different glass type for one

with nightview, or one without nightview?

What do I have to ask to the local shop to use original part other than glass

by itself? I see the mirror and rain sensors are attaced to glass.

(the local shop ordered facotry glass to the mercedes dealer across the road today)

Anybody had any experience with glass replacement on W221?

I had couple replacement in BMW and ACURA, but first time in MERCEDES.

Yes you have a different glass type. Lets also remember that this glass uses infrared so its always more expensive. As for your insurance company, tell them that by law they can not tell you where the car will be repaired, or what they FEEL like paying. They better pony up the money and that your only obligation is the deductible.

I know on my State Farm insurance,my glass breakage protection entitles me to pay something like $50, then the insurance pays the rest.
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Old May 3, 2008 | 12:16 PM
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Right before my CL550 trade-in, I had an unfortunate encounter with a flying object, a small rock. But big enough to to make a crack and then slowly progressing hairline. Called Geico, $50 deductible, 10 days of waiting period for OEM glass and perfect replacement by Safelite. It took the guy 45 min. to replace it and 1 h. for the glue to set in.
Geico told me that if I want to go with MB, they will cover the glass ($1,600) plus $40 for first labor/hour and $30 for the next. Out of curiosity I called MB, they quoted $2,800. So glass coverage is a must.
You guys are correct, night vision glass has a different cut out of infrared portion.
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Old May 3, 2008 | 03:25 PM
  #10  
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Better go with MB - the nightvision will also require calibration with the new windshield - been there done that - no arguement from the Insurance co - remember it's an MB not a Honda
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Old May 3, 2008 | 09:22 PM
  #11  
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c32amg
oem glass

you should replace your windshield with dealer parts have a pro install it the right way after they cut the old one out before install they have to use primer from 3m and the window glue also from 3m.aslo oem glass are designed to wk with your sound system if you have a bose system the glass has acoustic value's. know a shop they just install my rear windsheild come out like factory with a new molding too. good luck
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Old May 4, 2008 | 01:10 AM
  #12  
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2011 Porsche 911 Carrera,07 S550. 2010 E350 4matic, 05 Honda Accord V6.
well, local shop uses same glass since they are getting the window from dealer

Thank you for your replies and advises..

By the way, the cost difference between dealer and local shop is
INSTALLATION COST. PARTS are exactly same.

Mercedes dealer charges 6.3 hours and labor cost is over 700 dollars.

1st. I am not sure that windshield replace takes more than 6 hours.

Second, my service advisor told me that there is a guy who does window work in the dealer, who trained in Germany. I think that the cost is high because not many people change glass in the dealer, and dealer have to pay his salary anyway, so the cost for the customers is high.

3rd. The local shop is called Diamond Triump auto glass, which has alot of shops in nationwide, so I believe they can do good installation. They said they will use glass from the dealer, and I was in the shop while the guy called dealer to order the glass. He gave the vin number to dealer to order the glass, so I think it will be the factory glass with night view.

My insurance is also statefarm. and I don't have deductable for glass.
The insurance company said, they will pay for the original factory glass and parts plus labor. But for some reason, the mercedes dealer don't do insurance claims, and they charge way more than insurance company normally pays to the local shops. Because the mercedes dealer don't accept statefarm's rate, the insurance company can not pay 700 for the labor.

They also said that I can choose any shops that I want with factory glass but not mercedes dealer.

So, I will replace the glass in the Diamond Triump Auto Glass with facotry glass. Nothing from my pocket.
I will post reply after I do the replacement.

Last edited by newyorker; May 4, 2008 at 01:12 AM.
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Old May 4, 2008 | 01:24 AM
  #13  
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2011 Porsche 911 Carrera,07 S550. 2010 E350 4matic, 05 Honda Accord V6.
few photos....before the crack

just few photos after car wash
Attached Thumbnails Front windshield replacement?-img_2392_1-9365-.jpg   Front windshield replacement?-img_2412_2-2482-.jpg  

Last edited by newyorker; May 4, 2008 at 08:46 PM.
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Old May 4, 2008 | 06:31 AM
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We also have a small crack on our windshield as well as the rear from some a$$hole who shot a bb gun or something at us on the freeway and it left a dime size shatter.

I'm assuming it falls under our comprehensive insurance coverage?
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