S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

How to verify telematics update

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Old Sep 28, 2010 | 11:34 AM
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How to verify telematics update

Hi Guys,

Car is in at the dealer and they have told me that they've updated to telematics the the latest available. Is there a quick way to verify this? TIA!
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Old Sep 28, 2010 | 02:24 PM
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I'm afraid Star Diagnosis is the only option to be sure. There are some features that help figuring out the version, like bird's eye view from early updates and later on the partial muting of navigation announcements.
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Old Sep 28, 2010 | 05:12 PM
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Thanks DB. Its on the paperwork so it looks like its done. My invoice was 11 pages long. I had a boat load of faults, etc and it took them 6 days but it looks like all is now well.
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Old Sep 28, 2010 | 10:09 PM
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If your car is an '07 then the ability to see a birds eye view is a telltale sign. I would also insert the nav disc you have to see if you have a newer version (8.2 is the latest I believe)...
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Old Sep 29, 2010 | 01:41 AM
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Originally Posted by emilner
If your car is an '07 then the ability to see a birds eye view is a telltale sign.
The problem with an '07 is that bird's eye view would only tell the car has had a telematics update but it would not guarantee it has the latest update.
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Old Sep 29, 2010 | 09:03 AM
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I didnt think it had a nav disc. Is it not all hard drive based now? So it lookes from the thread that there is no way to easily check the software version installed.

Will have to take a look to see if I have the birds eye view. Have not seen it but I havn't looked for it. How do I activate it?

Thanks again guys. Much appreciated.


Originally Posted by emilner
If your car is an '07 then the ability to see a birds eye view is a telltale sign. I would also insert the nav disc you have to see if you have a newer version (8.2 is the latest I believe)...
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Old Sep 29, 2010 | 09:48 AM
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Originally Posted by Diesel Benz
The problem with an '07 is that bird's eye view would only tell the car has had a telematics update but it would not guarantee it has the latest update.
Well, there is only one telematics update you can do, so if you have birds eye view, then you have the tele update. Like my original post says, you then need to insert any nav disc into the unit to see if you have the most recent nav software installed. It is a two part process.

RTB- it is very easy. Check to see if you have birds eye view. Then look to see if you have a nav disc in the glove box or with your papers. There should be one somewhere. You are right that the NAV is HD based, but the software is loaded from a disc. Load the disc in the command unit and it will tell you what software version is currently loaded. I believe 8.2 is the most recent...
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Old Sep 29, 2010 | 09:53 AM
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The car was pre-owned and I dont have a nav disk for it. I saw a guy renting one on the forums. I'll give him a should and see if I can update with his rental.

Thanks.
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Old Sep 29, 2010 | 10:05 AM
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You can stop by the dealer and just ask them to insert a disc to see what software you have. It takes 5 seconds. When it is inserted the screen will say what the current software is and what the inserted disc is. You then remove the disc...
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Old Sep 29, 2010 | 01:41 PM
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Originally Posted by emilner
Well, there is only one telematics update you can do, so if you have birds eye view, then you have the tele update.
Where did you get this view? Like most control units, Comand too has multiple different SW versions, updates over updates. There are more recent software versions than the first one for an '07 that introduced bird's eye view.
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Old Sep 29, 2010 | 06:02 PM
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So I've just been out in the car and I can't find any birdseye view so I am assuming that there is a different update or they did not use the update that had birdseye? Am I missing something on how to activate it?
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Old Sep 30, 2010 | 01:10 AM
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Originally Posted by RoundTheBenz
So I've just been out in the car and I can't find any birdseye view so I am assuming that there is a different update or they did not use the update that had birdseye? Am I missing something on how to activate it?
If you did not find the "bird's-eye view" option from the Navi/Map view menu, then it sounds like the car has not had any telematics update.

I guess your car does not play DVD movies either then? The first telematics update also brought the option to display ETA permanently during navigation.

If none of these options exist, you would need the telematics update (the dealer should always update it with the latest software, once you convince them that they should take care of the update).
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Old Oct 3, 2010 | 05:30 PM
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I am still learning some of the nuances of the W221. I have had two W220's in nine years. Command function seems much nicer and stable W221.

My 2007 550 has nav. v.7.0. I am unsure of the telematics update. Just a latest nav. disc won't do it? Do I need a telematics update and then follow that with the latest nav.version disc? Thanks.
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Old Oct 4, 2010 | 11:35 AM
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Originally Posted by Em Bee Lover
I am still learning some of the nuances of the W221. I have had two W220's in nine years. Command function seems much nicer and stable W221.

My 2007 550 has nav. v.7.0. I am unsure of the telematics update. Just a latest nav. disc won't do it? Do I need a telematics update and then follow that with the latest nav.version disc? Thanks.
Can you select an audio preset with the keypad? Do you have birds eye? If so then you only need a disc. If not then you need a tele update and a disc update...
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Old Oct 5, 2010 | 08:44 PM
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I am not above showing my ignorance. Birds Eye View? I scrolled my nav and didn't see a reference. Pls. help, as to for what to look? 2007 S550. V. 7.0 nav disc installed. Thanks.
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Old Oct 6, 2010 | 02:10 AM
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Originally Posted by Em Bee Lover
I am not above showing my ignorance. Birds Eye View? I scrolled my nav and didn't see a reference. Pls. help, as to for what to look? 2007 S550. V. 7.0 nav disc installed. Thanks.
I thought one would not be able to install V7.0 maps for an '07 unless at least the first revision of the telematics update had been performed.

You can check from the Navi menu if you have the "Bird's-eye view" option for "Map Display". Other options should be "Heading up" and "North up".
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Old Oct 6, 2010 | 09:04 AM
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I must be honest, I finally found the birds eye view myself. Once you know where it is, its easy but I'm still getting used to the whole command system in the 221.
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Old Oct 6, 2010 | 09:43 AM
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Originally Posted by Diesel Benz
I thought one would not be able to install V7.0 maps for an '07 unless at least the first revision of the telematics update had been performed.
You can update the disc, but you will not have the new features such as RTT, birds eye, and preset tuning from steering wheel and phone pad...
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