Is it the Altenator? COMAND screen and other options shutdown

Subscribe
May 8, 2015 | 05:30 PM
  #1  
I was driving the other day and all of a sudden all of my options malfunctioned. The warning messages for the ABS, EPS, Parking assist, blind spot assist etc. all came on one after the other, then the COMAND screen shows a message saying " please restart the engine or COMAND will shut down in 3 seconds." Mind you I was driving at the time, so eventually it went black and the red battery symbol popped up. I assumed it may have been the batteries, so I had them both replaced. As I am driving along again, the same thing happens. The car basically feels as if you are driving through quicksand. I luckily was close to home and made it into my garage. After ding some research, I was wondering if anyone else had the same issue and was it the Altenator or something else? I heard people mention the SAM control module in some of the other blogs. Any insight is appreciated. Thanks.
Reply 0
May 8, 2015 | 09:52 PM
  #2  
I would first check all fluid levels and check for leaks underneath the engine before to restart , if all is well,have (someone with) Xentry to read codes..
Reply 0
May 9, 2015 | 10:17 AM
  #3  
I had one system come up and do that and I went to the dealer and they found nothing. Hopefully next time it happens I will be near a Tech Workstation.

If you do not have anyone near you with a XENTRY/DAS laptop, then the dealer is the only option to get the alarm codes and potential solution.
Reply 0
May 9, 2015 | 08:23 PM
  #4  
Thanks for the info. I forgot to mention that the car shut down and I had to jump it, which is why I replaced the batteries.
Reply 0
May 11, 2015 | 04:35 PM
  #5  
Quote: I was driving the other day and all of a sudden all of my options malfunctioned. The warning messages for the ABS, EPS, Parking assist, blind spot assist etc. all came on one after the other, then the COMAND screen shows a message saying " please restart the engine or COMAND will shut down in 3 seconds." Mind you I was driving at the time, so eventually it went black and the red battery symbol popped up. I assumed it may have been the batteries, so I had them both replaced. As I am driving along again, the same thing happens. The car basically feels as if you are driving through quicksand. I luckily was close to home and made it into my garage. After ding some research, I was wondering if anyone else had the same issue and was it the Altenator or something else? I heard people mention the SAM control module in some of the other blogs. Any insight is appreciated. Thanks.
I had the same two months ago - alternator was died for sure. After restart it worked for a while then drained battery and stop the car at all.
Reply 0
May 12, 2015 | 11:56 AM
  #6  
Did you check the alternator for proper charging? When the voltage drops, systems will start shutting themselves down to protect them.
Reply 0
May 12, 2015 | 12:23 PM
  #7  
My alternator fault was strange - it shows on display (enter to service menu Hold button and left OK) that charging on 12,5-14,2 (never 14,4) and sometimes immediately drops till 11.0 > 10.0 below this value Merc was shut down on the middle of street in seconds
I thinking alternator had short inside. Replaced to new one and charging ALWAYS is 14,4V
Reply 0
May 12, 2015 | 10:19 PM
  #8  
So it was the Altenator. My father and I replaced the alternator and now the car runs great. I purchased an aftermarket one from NAPA auto parts for $400, considerably less than the $1400 Mercedes charges for theirs. Accessing the Altenator is somewhat of a nightmare, but we struggled through it. We ended up having to remove the radiator fan and the air filter connection in order to be able to actually remove the unit. I can understand why the dealerships charge so much to do the job. It took us almost 8 hours to complete, but some of the time was just figuring out how to approach aspects of the job.
Reply 1

MB World Stories

The Best of Mercedes & AMG

Explore
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
May 13, 2015 | 03:59 AM
  #9  
Quote: So it was the Altenator. My father and I replaced the alternator and now the car runs great.
Great that you have it sorted !
When my alternator died I took car to workshop (starters and alternators specialist). They sold me renewed alternator and replaced it for 250$ in total (alternator + replacement and collected old alternator). Job took 2hrs - mechanic disconnected rear battery, removed radiator and replaced alternator). They offered 1 year warranty on the device with no mileage limit.
Reply 0
May 13, 2015 | 01:11 PM
  #10  
Manieks500, wow, only $250? Where are you located? I would have paid that just to save my efforts.
Reply 0
May 13, 2015 | 01:26 PM
  #11  
We have some good rebuilt alternators next time. Parts catalog. Glad you found the issue!

-Luccia
Reply 0
May 13, 2015 | 03:05 PM
  #12  
Quote: Manieks500, wow, only $250? Where are you located? I would have paid that just to save my efforts.
Location: Eu -> Poland -> Piaseczno Little bit far from US..
Reply 0
Subscribe
Currently Active Users (1)
 
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE