Volkl158

Hello everyone. Long time lurker, occasional poster. Here is my problem:

I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 04/10/2018. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen.

Volkl158

I see another thread related to this. For me, what just worked (from that thread), was setting the time in key position one. The analog time clock is correct now. I'll let you know if it reverts back.

kunzy80

Hello Volk - i have the same identical problem - any luck on your end ?
any help would be greatly appreciated

thank you again

kunzy80

when you say key position one
it means just when the dash lights are on ?

i tried every single thing - but this is exactly whats happening on my end

"I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 05/03/2003. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen."

if you were able to sort yours out
im hoping your technique will help me out as well

Volkl158

kunzy80

just went out and tried exactly what you said
and yet no luck

any other ideas ?

my date doesnt change
and the clock in the command shows the right time

only when i change the time on the command clock - it doesnt change it on the analog which is on the front console

Volkl158

OdysseusVL

Hi Kunzy80,

I hope you are still a member and see this reply from me.
Besically I have now exact the same problem as you describe in this post in my S-320 CDI W221 from 2008 model 2009.
I cannot reset my front clock through the command, and the date in the command is incorrect.
When I try to change the time and the date, it brings me back to the first screen like you explained and it does not keep the correct date.
Time is correct in the command, but it does not sync my analogue front clock.

Did you ever receive a solution for this problem?

Thanks

Wilfred

kunzy80

Hi Wilfred
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P

Now coming to your concern - i was able to fix mine and here are the steps

Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go

Its been over a month and mine has been working just fine

Let me know if you need anything else

Good Luck

Volkl158

Just set time for Spring DST using Kunzy80 method that is how I got it to change last fall. Hiis detail is better than mine Good for six more months.

Leo2019

[
Worked great thank you for resolving this annoying problem


QUOTE=kunzy80;7696959]Hi Wilfred
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P

Now coming to your concern - i was able to fix mine and here are the steps

Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go

Its been over a month and mine has been working just fine

Let me know if you need anything else

Good Luck[/QUOTE]

justinmorrison

Has anyone explained why this is happening? I know for a fact that I could set my time without issue until late last year. What changed that is causing this to be an issue?

konigstiger

Excellent question. MBUSA released the attached bulletin noting “Complaint resolved until next required time change!” I recommend ALL experiencing this malfunction regardless of work around suggested contact: dialog@daimler.com in the hope numerous inquiries will remedy this matter permanently.

justinmorrison

done

Pitek

1. Sent email to dialog@daimler.com
2. Visited my local MB stealership. They could use their scan/diagnostic tool and do it for only... 199.99 CAD plus 13%. I am not an idiot!
I will patiently wait for the FREE (e.g. recall?) permanent solution.

dlafever

Also sent email to dialog@daimler.com.

dlafever

Pitek

Just read my post above, please.
I have always loved to play chess since I was a kid. This royal board game taught me analytically thinking and foreseeing opponent's moves.
I foresaw their next move - back "to your closest Mercedes-Benz dealership." I went to visit them BEFORE they offered me their overcharged service.
Again! Come to us and we will for free clean out your wallet with a big smile on our faces and pretending to do everything for you... The usual and typical.
And the unresolved problem still remains... Nothing new.

konigstiger

Did you attach bulletin and explain only remedy to date is a temporary at-cost reset each time it happens?

dlafever

To be fair, I did not attach the bulletin, however I did provide the bulletin ID (LI82.85-P-069468_Ver_1). I also explained that I was not happy that each time the battery is disconnected or the time zone changes I would need to spend more money to have the time corrected and that I find that unacceptable.

dlafever

i responded to the MBUSA email, this time attaching the bulletin and reiterating that resetting the clock via the dealership is unreasonable, costly and poor customer service. Here's the new response;

MBArne

Thanks! Worked like a charm on my S500! Hopefully the world will stop using DST in the future..

Polar Bear

This appears to have been resolved for the next 999 weeks by the Week Number rollover that occurred over the weekend. The NTG3 should pick up the correct date now, and the clock should adjust normally. Please see post https://mbworld.org/forums/s-class-w...ml#post7728269 for more information.

Pitek

It worked for me this time. Again, I did not do anything. It corrected itself over last night.
So, 999 weeks / 52 weeks per year = 19 years. I can live with that.

Thanks,
Pitek

Pitek

Just a quick follow-up.
There are still the correct date and time in COMAND.

Thanks,
Pitek