Can't set date and time in Comand
Thread Starter
Junior Member
Joined: Nov 2012
Posts: 17
Likes: 2
From: SF Bay Area
2008 S550, 2004 E500 4MATIC Sportswagon, 2007 CL600
Can't set date and time in Comand
Hello everyone. Long time lurker, occasional poster. Here is my problem:
I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 04/10/2018. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen.
I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 04/10/2018. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen.
Thread Starter
Junior Member
Joined: Nov 2012
Posts: 17
Likes: 2
From: SF Bay Area
2008 S550, 2004 E500 4MATIC Sportswagon, 2007 CL600
I see another thread related to this. For me, what just worked (from that thread), was setting the time in key position one. The analog time clock is correct now. I'll let you know if it reverts back.
Junior Member
Joined: Nov 2017
Posts: 18
Likes: 9
S550
any luck ?
Hello everyone. Long time lurker, occasional poster. Here is my problem:
I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 04/10/2018. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen.
I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 04/10/2018. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen.
Hello Volk - i have the same identical problem - any luck on your end ?
any help would be greatly appreciated
thank you again
Junior Member
Joined: Nov 2017
Posts: 18
Likes: 9
S550
when you say key position one
it means just when the dash lights are on ?
i tried every single thing - but this is exactly whats happening on my end
"I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 05/03/2003. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen."
if you were able to sort yours out
im hoping your technique will help me out as well
it means just when the dash lights are on ?
i tried every single thing - but this is exactly whats happening on my end
"I can go through the Comand Center and get into the Time. I can move the time to the correct time, but when I click on the center of the Comand Button to confirm it takes me back one screen to the Time and does not update the clock. The same exact thing happens with the Date. I can update the Date to today's date but when I click in the Center to confirm it takes me back to the previous screen and the date goes back to 05/03/2003. I have no errors and everything else if functioning correctly including the working clock...it's just off an hour. I even tried to change it from Eastern Time to Central Time and it does not update, it just goes back a screen."
if you were able to sort yours out
im hoping your technique will help me out as well
Thread Starter
Junior Member
Joined: Nov 2012
Posts: 17
Likes: 2
From: SF Bay Area
2008 S550, 2004 E500 4MATIC Sportswagon, 2007 CL600
My time is still ok. To get it to set I took the push button out, let the car completely sleep, used the key and turned it to switch position one (on no ignition) and set the time. It worked. I assume I will have a problem again this spring. The best I discovered from reading is that the problem is due to some algorithmic calculation with the gps but that’s way beyond my brain. Good luck. Let me know.
i think ignition position one might work because you haven’t synchronized to the satellite yet.
i think ignition position one might work because you haven’t synchronized to the satellite yet.
Last edited by Volkl158; Dec 15, 2018 at 07:06 PM.
Junior Member
Joined: Nov 2017
Posts: 18
Likes: 9
S550
just went out and tried exactly what you said
and yet no luck
any other ideas ?
my date doesnt change
and the clock in the command shows the right time
only when i change the time on the command clock - it doesnt change it on the analog which is on the front console
and yet no luck
any other ideas ?
my date doesnt change
and the clock in the command shows the right time
only when i change the time on the command clock - it doesnt change it on the analog which is on the front console
Thread Starter
Junior Member
Joined: Nov 2012
Posts: 17
Likes: 2
From: SF Bay Area
2008 S550, 2004 E500 4MATIC Sportswagon, 2007 CL600
Maybe try in a parking garage with no GPS reception. I read where if you disco the battery at noon it will set to noon.
If the GPS antenna can be disconnected maybe that works.
I thk it it worked for me maybe because it didn’t have time to synchronize.
If the GPS antenna can be disconnected maybe that works.
I thk it it worked for me maybe because it didn’t have time to synchronize.
Last edited by Volkl158; Dec 15, 2018 at 07:43 PM.
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Newbie
Joined: Mar 2019
Posts: 2
Likes: 0
Mercedes-Benz S-320 CDI W221
I hope you are still a member and see this reply from me.
Besically I have now exact the same problem as you describe in this post in my S-320 CDI W221 from 2008 model 2009.
I cannot reset my front clock through the command, and the date in the command is incorrect.
When I try to change the time and the date, it brings me back to the first screen like you explained and it does not keep the correct date.
Time is correct in the command, but it does not sync my analogue front clock.
Did you ever receive a solution for this problem?
Thanks
Wilfred
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Junior Member
Joined: Nov 2017
Posts: 18
Likes: 9
S550
Hi Wilfred
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P
Now coming to your concern - i was able to fix mine and here are the steps
Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go
Its been over a month and mine has been working just fine
Let me know if you need anything else
Good Luck
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P
Now coming to your concern - i was able to fix mine and here are the steps
Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go
Its been over a month and mine has been working just fine
Let me know if you need anything else
Good Luck
Thread Starter
Junior Member
Joined: Nov 2012
Posts: 17
Likes: 2
From: SF Bay Area
2008 S550, 2004 E500 4MATIC Sportswagon, 2007 CL600
Just set time for Spring DST using Kunzy80 method that is how I got it to change last fall. Hiis detail is better than mine Good for six more months.
Newbie
Joined: Apr 2019
Posts: 1
Likes: 1
W221 s320limo cdi
[
Worked great thank you for resolving this annoying problem
QUOTE=kunzy80;7696959]Hi Wilfred
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P
Now coming to your concern - i was able to fix mine and here are the steps
Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go
Its been over a month and mine has been working just fine
Let me know if you need anything else
Good Luck[/QUOTE]
Worked great thank you for resolving this annoying problem
QUOTE=kunzy80;7696959]Hi Wilfred
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P
Now coming to your concern - i was able to fix mine and here are the steps
Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go
Its been over a month and mine has been working just fine
Let me know if you need anything else
Good Luck[/QUOTE]
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Excellent question. MBUSA released the attached bulletin noting “Complaint resolved until next required time change!” I recommend ALL experiencing this malfunction regardless of work around suggested contact: dialog@daimler.com in the hope numerous inquiries will remedy this matter permanently.
Member
Joined: Feb 2008
Posts: 114
Likes: 10
From: Northern California
2009 S550
Excellent question. MBUSA released the attached bulletin noting “Complaint resolved until next required time change!” I recommend ALL experiencing this malfunction regardless of work around suggested contact: dialog@daimler.com in the hope numerous inquiries will remedy this matter permanently.
Member
Joined: May 2016
Posts: 130
Likes: 23
From: Ontario, Canada
06 MB E350 4Matic Sedan, 08 MB S550 4Matic Sedan
Excellent question. MBUSA released the attached bulletin noting “Complaint resolved until next required time change!” I recommend ALL experiencing this malfunction regardless of work around suggested contact: dialog@daimler.com in the hope numerous inquiries will remedy this matter permanently.
2. Visited my local MB stealership. They could use their scan/diagnostic tool and do it for only... 199.99 CAD plus 13%. I am not an idiot!
I will patiently wait for the FREE (e.g. recall?) permanent solution.
Super Member
Joined: Jun 2003
Posts: 713
Likes: 147
From: Aridzona
'15 S550, '10 E350 P1/P2, '02 ML320
Also sent email to dialog@daimler.com.
Super Member
Joined: Jun 2003
Posts: 713
Likes: 147
From: Aridzona
'15 S550, '10 E350 P1/P2, '02 ML320
Response from MBUSA
Thank you for your e-mail to our colleagues in Stuttgart, Germany. They forwarded it to Mercedes-Benz USA for response.
Without the opportunity to physically inspect the vehicle, the Service Manager at your local authorized dealer would be in the best position to make the necessary recommendation in this regard.
For your convenience the information to your closest Mercedes-Benz dealership is provided below:
Mercedes-Benz Dealer Locate
We apologize we could not be of further assistance, and solicit your understanding of our limitation in this matter.
Without the opportunity to physically inspect the vehicle, the Service Manager at your local authorized dealer would be in the best position to make the necessary recommendation in this regard.
For your convenience the information to your closest Mercedes-Benz dealership is provided below:
Mercedes-Benz Dealer Locate
We apologize we could not be of further assistance, and solicit your understanding of our limitation in this matter.
Kind Regards,
Mercedes Benz USA
(800) 367-6372
Mercedes Benz USA
(800) 367-6372
So, bring it in and we'll look at it. Thinking this is not a free service, no?
Member
Joined: May 2016
Posts: 130
Likes: 23
From: Ontario, Canada
06 MB E350 4Matic Sedan, 08 MB S550 4Matic Sedan
Just read my post above, please.
I have always loved to play chess since I was a kid. This royal board game taught me analytically thinking and foreseeing opponent's moves.
I foresaw their next move - back "to your closest Mercedes-Benz dealership." I went to visit them BEFORE they offered me their overcharged service.
Again! Come to us and we will for free clean out your wallet with a big smile on our faces and pretending to do everything for you... The usual and typical.
And the unresolved problem still remains... Nothing new.
I have always loved to play chess since I was a kid. This royal board game taught me analytically thinking and foreseeing opponent's moves.
I foresaw their next move - back "to your closest Mercedes-Benz dealership." I went to visit them BEFORE they offered me their overcharged service.
Again! Come to us and we will for free clean out your wallet with a big smile on our faces and pretending to do everything for you... The usual and typical.
And the unresolved problem still remains... Nothing new.
Last edited by Pitek; Apr 4, 2019 at 11:08 PM.
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Super Member
Joined: Jun 2003
Posts: 713
Likes: 147
From: Aridzona
'15 S550, '10 E350 P1/P2, '02 ML320
To be fair, I did not attach the bulletin, however I did provide the bulletin ID (LI82.85-P-069468_Ver_1). I also explained that I was not happy that each time the battery is disconnected or the time zone changes I would need to spend more money to have the time corrected and that I find that unacceptable.
Super Member
Joined: Jun 2003
Posts: 713
Likes: 147
From: Aridzona
'15 S550, '10 E350 P1/P2, '02 ML320
Follow up
To be fair, I did not attach the bulletin, however I did provide the bulletin ID (LI82.85-P-069468_Ver_1). I also explained that I was not happy that each time the battery is disconnected or the time zone changes I would need to spend more money to have the time corrected and that I find that unacceptable.
Originally Posted by MBUSA
Thank you for your additional contact. Technical service bulletins are simply an instruction for our technicians, should a vehicle require a specific repair, and are not an indication that a repair is required. Your authorized dealership is in the best position to identify any vehicle issues. In addition to specialized tools and training, authorized Mercedes-Benz technicians have access to a highly technical support team which includes MBUSA engineers. Should the dealership have any further questions, they have the means of contacting Mercedes-Benz USA, if additional support is needed.We apologize we could not be of further assistance, and solicit your understanding of our limitation in this matter.
Junior Member
Joined: Nov 2014
Posts: 15
Likes: 2
From: Oslo, Norway
S500
Thanks! Worked like a charm on my S500! 
Hopefully the world will stop using DST in the future..
Hopefully the world will stop using DST in the future.. Hi Wilfred
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P
Now coming to your concern - i was able to fix mine and here are the steps
Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go
Its been over a month and mine has been working just fine
Let me know if you need anything else
Good Luck
I have 3 Mercs in My Garage = A GL63/S550/E500
im not going anywhere by leaving this Forum - which has saved me soo much time ;-P
Now coming to your concern - i was able to fix mine and here are the steps
Step 1 - Tonight before sleeping and letting your S go to sleep - switch off Command till the screen is completely off
Step 2 - First thing in the morning - you have a very small window ( approximately 60 seconds ) do the entire process as fast as you can , as its imperative to make the changes before the command syncs with the GPS Sats
Step 3 - Switch Key to position 1 or press start button once - till your ignition lights - light up in the dash .
Step 4 - Switch On Command - Navigate to the Date & Time Settings in the command - and quickly make the changes ( took me 33 seconds - Like a NINJA - lol )
Step 5 - At this point your time and Date should adjust - and you should be good to go
Its been over a month and mine has been working just fine
Let me know if you need anything else
Good Luck
MBWorld Fanatic!
Joined: Nov 2004
Posts: 1,691
Likes: 142
W221 S600, W220 S55 AMG Kompressor, W124 300E, W140 S320, W210 E3204M W164 ML320 Bluetec
This appears to have been resolved for the next 999 weeks by the Week Number rollover that occurred over the weekend. The NTG3 should pick up the correct date now, and the clock should adjust normally. Please see post https://mbworld.org/forums/s-class-w...ml#post7728269 for more information.
Member
Joined: May 2016
Posts: 130
Likes: 23
From: Ontario, Canada
06 MB E350 4Matic Sedan, 08 MB S550 4Matic Sedan
Worked for me
So, 999 weeks / 52 weeks per year = 19 years. I can live with that.
Thanks,
Pitek
Member
Joined: May 2016
Posts: 130
Likes: 23
From: Ontario, Canada
06 MB E350 4Matic Sedan, 08 MB S550 4Matic Sedan
It still holds the correct date and time
