S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

My 2008 S550 command center went out

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Old Jul 18, 2019 | 09:41 AM
  #1  
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Mercedes S550 4matic
My 2008 S550 command center went out

Good morning
My name is Steve and I have a 2008 S550 4matic
My aux cord, I can't control the temperature for the heat and air, I can't cut off the heat or air in the back, I can't control anything from my steering wheel, my voice command doesn't work and my radio stays on when the car is off , is this a fuse and where is it located? Tbanks for your time and patients
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Old Jul 18, 2019 | 01:53 PM
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Hi Steve,

Welcome!

I moved your post to this forum, good luck troubleshooting!

Bob
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Old Jul 18, 2019 | 07:37 PM
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Mercedes S550 4matic
Thank u
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Old Jul 19, 2019 | 02:40 AM
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2008 S550 4Matic, 2007 GL450, 2008 C300, 2018 GLE63 AMG
Pull Fuse 119 & 121 in the Rear SAM they are 7.5 amp each lock the car for 10 mins and put them back,

Rear SAM is locked in the back seat behind the center hand rest in the hidden compartment
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Old Jul 19, 2019 | 08:04 AM
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Mercedes S550 4matic
I did exactly what you said and that didn't work. Is their any other way to reset the command center
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Old Jul 19, 2019 | 12:47 PM
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Mercedes S550 4matic
I just took it to a shop to get it scanned and I was told my battery has low voltes which is causing me to lose memory. Does anyone know if that's true or not because all my fuses are good
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Old Jul 19, 2019 | 02:16 PM
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Mercedes S550 4matic
I just took it to a shop to get it scanned and I was told my battery has low voltes which is causing me to lose memory. Does anyone know if that's true or not because all my fuses are good
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Old Jul 19, 2019 | 05:22 PM
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How low?

Yes, low battery voltage will wreak havoc with your car.
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Old Jul 20, 2019 | 07:55 AM
  #9  
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2008 S550 4Matic, 2007 GL450, 2008 C300, 2018 GLE63 AMG
Originally Posted by Rocket8080
I just took it to a shop to get it scanned and I was told my battery has low voltes which is causing me to lose memory. Does anyone know if that's true or not because all my fuses are good
if accessory battery is low the Comand will never turn on, check the battery voltage in the boot, you can check it under the hood next to the starter battery, voltage must be above 11.5 when the car is off, anything below the BNS wlll keep all consumer electronics off
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Old Jul 20, 2019 | 09:09 AM
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I just went out and bought another battery.
So what battery do I change the front or the back?
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Old Jul 20, 2019 | 09:42 AM
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Supply battery in trunk, OEM part # 0055411001 (12V/95AH). For future reference starter battery in engine compartment is 2305410001 (12V/35AH). See attachment.

Attached Files
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Old Jul 20, 2019 | 12:01 PM
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Thanks guys I truly appreciate your help
Enjoy your weekend
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Old Jul 20, 2019 | 01:26 PM
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Good afternoon
One more question
Once I replace the battery in the truck do I have to reset anything and if I do what do I have to do?
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Old Jul 20, 2019 | 01:38 PM
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See attachment.
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Old Jul 21, 2019 | 05:11 PM
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Ok Fellas I did everything I was told to do and for some reason nothing changed after changing the battery I'm the trunk. Still getting the malfunction sign and radio still stats on when car is off and rear climate control won't shut off. Anymore suggestions because it's something that's not being reset or check. Does the command unit have a on or off button?
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Old Jul 21, 2019 | 07:39 PM
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2008 S550 4Matic, 2007 GL450, 2008 C300, 2018 GLE63 AMG
Originally Posted by Rocket8080
Ok Fellas I did everything I was told to do and for some reason nothing changed after changing the battery I'm the trunk. Still getting the malfunction sign and radio still stats on when car is off and rear climate control won't shut off. Anymore suggestions because it's something that's not being reset or check. Does the command unit have a on or off button?
Is the vehicle push to start?
does the roof light comes on when driver door open?

under the drive seat there’s a can network see if water is in it.

you will need to move the seat all the way forward and lift the carpet

you don’t have to remove seat or carpet. Just bring it all the way forward
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Old Jul 22, 2019 | 06:03 PM
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Mercedes S550 4matic
Good evening
I was told if the left side inside the trunk gets wet it can cause things to blow. I always got a cooler in my trunk so water couldve gotten in that section. Is this true if so can I dry it out or do I have to replace what's in that corner?
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Old Jul 24, 2019 | 02:54 AM
  #18  
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2008 S550 4Matic, 2007 GL450, 2008 C300, 2018 GLE63 AMG
Originally Posted by Rocket8080
Good evening
I was told if the left side inside the trunk gets wet it can cause things to blow. I always got a cooler in my trunk so water couldve gotten in that section. Is this true if so can I dry it out or do I have to replace what's in that corner?
amp is in the left of the trunk, even if amp was dead the command will still come on but no audio..
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Old Sep 2, 2020 | 12:02 PM
  #19  
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2008 mercedes s550
Help!!!!

Did anyone figure out the sole reason this is happening I replaced my battery and nothing happened!

please help!
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Old Sep 10, 2020 | 02:48 PM
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S550
Originally Posted by Muhamad Abdi
Did anyone figure out the sole reason this is happening I replaced my battery and nothing happened!

please help!
You command unit need to be reprogrammed, sometimes this happen to protect the radio, lose the firmware. Did you have any problem with the dvd drive before it when bad? Or the unit was turning on/off?
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Old Sep 11, 2020 | 02:24 AM
  #21  
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2008 mercedes s550
Originally Posted by alexander nunez
You command unit need to be reprogrammed, sometimes this happen to protect the radio, lose the firmware. Did you have any problem with the dvd drive before it when bad? Or the unit was turning on/off?

no problems with dvd drive but it does shut off while I’m driving but not in the beginning.
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Old Sep 11, 2020 | 03:58 AM
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S550
Originally Posted by Muhamad Abdi
no problems with dvd drive but it does shut off while I’m driving but not in the beginning.
Ok, the unit need reprogram.
Let me know I can do fix.
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Old Sep 12, 2020 | 01:03 AM
  #23  
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2008 mercedes s550
Originally Posted by alexander nunez
Ok, the unit need reprogram.
Let me know I can do fix.

If you can help me that’d be great! Let me know what to do!
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Old Sep 12, 2020 | 01:49 AM
  #24  
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S550
[QUOTE=Muhamad Abdi;8155310]If you can help me that’d be great! Let me know what to do![/QUOTE

Last edited by alexander nunez; Oct 19, 2021 at 10:11 PM.
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Old Oct 5, 2021 | 10:47 PM
  #25  
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2011 Mercedes s550 4matic
Originally Posted by alexander nunez
You need to ship it to:
JP Auto Sound
8417 Oswego Rd. Suite 168
Baldwinsville,ny. 13027
315-967-4352
you can test me.
Command unit don’t have power, screen blank, rear head rest and screen don’t work. Also the buttons near the center dial don’t work either. Any help would be appreciated
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