Need advice on what to do (damaged bumper)
He called me to see I wanted to do. I told him to take it straight to the dealership for an estimate. They gave him a quote for US$ 500,00 to "fix it". I haven't seen the damage in person. All I have to go on is the attached picture. Looks like some fairly deep damage to bumper and possibly scratched/cracked headlight cover. He will be taking the car in tomorrow and I want to be able to make the best decision possible with the info I have. I'll talk to the service advisor over the phone and see what his final opinion is. The day of the accident he basically did a visual inspection and from the amount quoted my guess is he is talking about repairing the bumper only.
My insurance deductible is US$2000 and although my friend will be paying for the repair or deductible, there is the issue of my premium going up. At least I renewed my policy a just a few days ago so any increase would only take effect on my next renewal.
So, here are my questions:
- Considering the US$ 2000 deductible, would you guys consider filing a claim and getting a new bumper and whatever else is needed?
- Would a cosmetic repair without bumper replacement look decent?
- In case there was damage to the headlight cover, is that part sold separetely or is it one of those cases where I would have to get a new headlight assembly?
Thank you in advance for any help
Andre
- Would a cosmetic repair without bumper replacement look decent?
- In case there was damage to the headlight cover, is that part sold separetely or is it one of those cases where I would have to get a new headlight assembly?
Thank you in advance for any help
Andre
2. Yes, cosmetic repair can look very decent, if done professionally. You will not be able to tell it visually. However, long term reliability might be a problem, if done improperly of the fill-send-paint-buff process. The damaged/cracked area might open up.
3. As far as I know, modern MB headlight unit is a complete unit and the cover cannot be replaced individually. If the unit is not cracked but very slightly scratched, it might be removed. It might not be aesthetically pleasing but can be functionally satisfactorily. Discuss with your MB dealer.
2. Yes, cosmetic repair can look very decent, if done professionally. You will not be able to tell it visually. However, long term reliability might be a problem, if done improperly of the fill-send-paint-buff process. The damaged/cracked area might open up.
3. As far as I know, modern MB headlight unit is a complete unit and the cover cannot be replaced individually. If the unit is not cracked but very slightly scratched, it might be removed. It might not be aesthetically pleasing but can be functionally satisfactorily. Discuss with your MB dealer.
He just sent me better pics and video. No damage whatsoever to headlight. Great because I just checked and that assembly alone is over 3.5k
The cosmetic repair should be around US$500 as I mentioned and I'll have that done at the dealer. My friend will cover that. Worth mentioning that I am using his car here in Brazil for the same two weeks he is using mine in the US so it could very well have been me at the other end of this
My main concern was insurance related as I have never filed a claim so I have no experience with that. Hope to keep it this way. No interest in having my premium go up over this.
Last edited by BeanBR; Jan 12, 2023 at 09:58 PM.




for $500 and below deductible I would just pay cash to fix it.
Frankly, the damage of OP's car is so small and the other car's damage should be equally small, I think the best way for both parties is to resolve this privately, saving everyone's time (a very precious commodity).
A decent body shop can fix it as if there's nothing happened there
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BUT, I just had a cosmetic repair done on our Pacifica from a very highly rated person and the result is nothing I would accept on the S560. It needs to go to a real body shop and have the bumper removed, the damaged area repaired and properly painted, expect to pay $1,000-$1,500 for that.
The repair I had done for $350 was fine for the Pacifica, but I would never repair the Benz that way.
As for insurance, its still less than your deductible so you're paying out of pocket. If the other driver submits a claim you won't pay a deductible but you will to repair your car.







