S500 Long Internet Sim Card
Senior Member
Joined: Apr 2006
Posts: 353
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From: Bonita Springs, FL
2021 Cirrus Silver S580 AMG, 2020 Polar White GLE350
I am not aware that you need a SIM card for any Mercedes connection to the internet. You need to go to the proper settings and pair your device and enable internet. The car has a built in “phone” to make a 4G connection, you cannot use the built in phone to make calls, only to connect to the internet. It is an easy process and if you do not know how to do it, your dealer can show you in minutes.
https://www.mercedesbenzhiltonhead.c...mercedes-benz/
https://www.mercedesbenzhiltonhead.c...mercedes-benz/
Last edited by TwinCam; Apr 4, 2021 at 03:42 PM.
Thread Starter
Newbie
Joined: Apr 2021
Posts: 4
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2021 S500 4Matic Long
In any mercedes there is a sim card slot in glove box to use as sim card for phone calls on internet provider. I searched and there is just a device with an empty BIG CARD slot, not sim card slot
Senior Member
Joined: Apr 2006
Posts: 353
Likes: 83
From: Bonita Springs, FL
2021 Cirrus Silver S580 AMG, 2020 Polar White GLE350
In US cars, the SIM card is in the built in phone that is used only for connection to the internet in the MBUX system. In my 2020 GLE the service provider is AT&T, but I don’t know where to access to the integrated phone and its SIM card. The car’s integrated phone cannot be used to place or receive calls. On US Mercedes cars, it is easy to connect your iPhone or iPad to the internet using the MBUX hotspot system. However, I have found that if there is no AT&T cellular tower nearby, my internet connection can be very slow. Since you have received a new 2021 S500, you must be outside of the US (where we are still awaiting a release date for our 2021 S Class cars). Mercedes may require a SIM card provided by the owner on cars not going to the US.
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Joined: Dec 2006
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
European (ROW) cars too have an integrated LTE modem with an e-SIM (no physical SIM card). Not sure if they brought back the option to use the personal phone for internet connectivity (earlier on with no internal modem it was the only option). Internet browsing is just one specific service that needs (paid) activation from Mercedes Me. The user manual explains it all.
Super Member
Joined: Aug 2002
Posts: 621
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From: Sharjah
S500 W223 2021
There is no SIM car device with the new S class as it has built in SIM installed by the Manufacture as per ME region I think they installed from operator Vodaphone , this only to connect the car with the manufacture for some update and other functions that can be control through mobile me app, also for SOS call in case for emergency.
You can go to setting and connect to internet from your mobile by hotspot/bluetooth or wifi , as well by the USB c cable.
You can go to setting and connect to internet from your mobile by hotspot/bluetooth or wifi , as well by the USB c cable.
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Newbie
Joined: Mar 2021
Posts: 5
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w223, s500
It’s in the glovebox
So I have the option to use the internal e-sim, which is used only by mercedes me or I have the possibility to use my physical sim card bought from the local mobile operator just for internet or for calls and internet. The sim card in the glovebox could be used as a wi fi hotspot, so everybody in the car are connected to the internet
Last edited by Toni Parvanov; May 7, 2021 at 09:12 AM.
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MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
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From: Europe
223.168 & 213.012 & 906.633 & 214.005
I live in Europe, so my w223 has a sim slot. It’s in on the right side in the glovebox.
So I have the option to use the internal e-sim, which is used only by mercedes me or I have the possibility to use my physical sim card bought from the local mobile operator just for internet or for calls and internet. The sim card in the glovebox could be used as a wi fi hotspot, so everybody in the car are connected to the internet
So I have the option to use the internal e-sim, which is used only by mercedes me or I have the possibility to use my physical sim card bought from the local mobile operator just for internet or for calls and internet. The sim card in the glovebox could be used as a wi fi hotspot, so everybody in the car are connected to the internet
Newbie
Joined: Mar 2021
Posts: 5
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w223, s500
In my case, I use the bluetooth SAP connected with my personal phone. It is only for phone calls and playing media. The sim card in the glovebox is just with data plan. All my devices - phones, ipads, etc., are connected through wi-fi to the car’s hot spot. And the internet to the hot spot is coming from the sim in the glovebox
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
In my case, I use the bluetooth SAP connected with my personal phone. It is only for phone calls and playing media. The sim card in the glovebox is just with data plan. All my devices - phones, ipads, etc., are connected through wi-fi to the car’s hot spot. And the internet to the hot spot is coming from the sim in the glovebox
Are you sure you are connecting your phone with bluetooth SAP? Sounds more like bluetooth HFP. Usually a BT SAP capable telephone interface either uses remote SIM for both data and calls or the local physical SIM for both data and calls.
Newbie
Joined: Sep 2024
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It’s possible that it doesn’t have a physical SIM card slot since a lot of newer cars, especially in Europe, come with an eSIM built into the system. If that’s the case, you’d likely need to activate internet services through Mercedes Me.
If you still prefer to use your own SIM, or if you’re traveling a lot and want a more flexible option, you could consider getting a travel SIM or eSIM for your phone or device. I’ve used https://www.europesimcard.com.au/ before, and it makes staying connected much easier without relying on the car’s built-in system.
If you still prefer to use your own SIM, or if you’re traveling a lot and want a more flexible option, you could consider getting a travel SIM or eSIM for your phone or device. I’ve used https://www.europesimcard.com.au/ before, and it makes staying connected much easier without relying on the car’s built-in system.
Last edited by Canyonsvely; Sep 13, 2024 at 08:01 AM.
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