S-Class (W223) 2021 to Present

Weak Wireless Charging

Old May 28, 2021 | 06:35 AM
  #1  
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Weak Wireless Charging

Is it just mine or is the wireless charger in the compartment below the central display EXTREMELY weak/slow? FYI I’m using an iPhone 12 Pro. Not sure if it’s smartphone specific problem (do Android smartphones have better results) or car issue?
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Old May 28, 2021 | 12:58 PM
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I can't speak for 223, but my C238 wireless charger is VERY slow.
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Old Aug 16, 2021 | 01:55 PM
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Now that there are more W223s operating, have others also experienced extremely slow/weak wireless smartphone charging?
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Old Aug 16, 2021 | 02:18 PM
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I bet the wireless charger is only 5 watts which is the minimum. Fast wireless chargers charge at 10 or 15 watts. If you have an Android phone I'm sure there are apps that can tell you what wattage it's charging with.
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Old Aug 16, 2021 | 02:34 PM
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Originally Posted by ColeBlooded
I bet the wireless charger is only 5 watts which is the minimum. Fast wireless chargers charge at 10 or 15 watts. If you have an Android phone I'm sure there are apps that can tell you what wattage it's charging with.
To be honest, I don’t think it’s even 5 watts!!!
(FYI I have iPhone)

What’s your real life experience ColeBlooded?
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Old Aug 16, 2021 | 02:58 PM
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Originally Posted by Sonic Boom
To be honest, I don’t think it’s even 5 watts!!!
(FYI I have iPhone)

What’s your real life experience ColeBlooded?
Every car I've had with wireless charging has been slow. You'd be lucky to get 10% from an hour of charging lol.
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Old Aug 17, 2021 | 04:54 PM
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Mine is very slow, 2021 S580.
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Old Aug 17, 2021 | 05:03 PM
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Originally Posted by TwinCam
Mine is very slow, 2021 S580.
Ridiculously slow!! In fact, seems all it does is just hold the phones current charge.
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Old Aug 18, 2021 | 08:03 AM
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Mercedes has stated that their goal as a company is to be the worldwide leader in the luxury car market. That means paying attention to small details. If you are going to equip your cars with wireless charging, impress your customers and go with the best. Saving a few dollars by going with a wireless charging station that is barely adequate diminishes the brand image that Mercedes is trying hard to project. Mercedes better get with it. Their competition, including new comers like Genesis, are hungry to take a piece of their market share.
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Old Aug 18, 2021 | 12:27 PM
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Originally Posted by Sonic Boom
Ridiculously slow!! In fact, seems all it does is just hold the phones current charge.
Which phone model is this? I remember some issues with other MB models that were solved by the phone update (one specific brand, prefer not to name it).
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Old Aug 18, 2021 | 12:41 PM
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Originally Posted by Diesel Benz
Which phone model is this? I remember some issues with other MB models that were solved by the phone update (one specific brand, prefer not to name it).
iPhone 12 Pro with latest iOS.
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Old Aug 18, 2021 | 02:11 PM
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There is a bulletin for it. Apparently, the dealer can update the firmware of the cradle:

LI82.70-P-073025 AUG/21 – 223, 213, 238, 257, 206, 118,167, 177, 205, 247, 253, 290 with code 897 and/or 899 insufficient charging or no wireless charging with iPhone 12, perform software update of phone cradle for driver's side (N123/8) and if equipped, rear (N123/11).

One can wonder why this can't be fixed via an OTA ...

Last edited by benz1979; Aug 18, 2021 at 02:15 PM.
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Old Aug 18, 2021 | 02:26 PM
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Originally Posted by benz1979
There is a bulletin for it. Apparently, the dealer can update the firmware of the cradle:

LI82.70-P-073025 AUG/21 – 223, 213, 238, 257, 206, 118,167, 177, 205, 247, 253, 290 with code 897 and/or 899 insufficient charging or no wireless charging with iPhone 12, perform software update of phone cradle for driver's side (N123/8) and if equipped, rear (N123/11).

One can wonder why this can't be fixed via an OTA ...
Thanks benz1979 !!
I had a feeling that no way the slow charge was normal!

True, they’ve been harping about OTA updates; you’d think it would be straightforward.

Last edited by Sonic Boom; Aug 18, 2021 at 02:29 PM.
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