S-Class (W223) 2021 to Present

Another complaint

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Old 09-24-2021, 10:25 AM
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2020 Tesla S
For what it’s worth, I just got back from a 3000 road trip - San Diego - Santa Fe - Aspen - and the car was a dream to drive. No issues, just pure comfort and performance. Compared to the 2020 Tesla S I traded in, my new S580 is superior in every way. Better sound system, better a/c and just built better.And it rivals Tesla in tech, which was the main reason I bought the Tesla, which now costs almost the same as MBZ.
Sure, there are a few new car glitches, but I feel they will be corrected in the next few months. (I do want the missing front head rest pillows and am hoping MBZ will supply them through parts departments soon)
But I just feel good in the car! And just a note: after having the car for just 5 days, I blew a tire on a pothole driving at night on one of San Diego’s many “in need of repair” streets. Had the car towed to a MBZ dealer. They didn’t have a 21” replacement anywhere in the State. A day later I get a call from Service telling me my car was ready. They had a tire flown in from the East Coast. I was not billed for anything!
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Old 09-24-2021, 10:44 AM
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S580
Originally Posted by TwinCam
superior in ride comfort, handling and quietness to the previous model. I do not have run flat tires and I have the 4.5 steering. My only pet peeve is where they put the door lock/unlock switch on the drivers door, a bit hard to locate.
I also like my 2021 S580, but I don't have the floaty, cushiony ride that a friends S-Class had in a 2000 or my neighbors 10 year old. My car came with some off-brand run flats and I do feel every bit of road bumps. I find that about half the time I reach for the interior door handle to get out that the base of my hand presses against either the lock or unlock button. Also the outside pop out handles are annoying. Low priced AMC cars in the '80s had flush handles and Mercedes could have applied the touch locking to them like other late models, but felt compelled to copy Tesla. The black center compartment should have been leather or wood as the shinny black plastic shows all dust and fingerprints.

Other small complaints are that the backup camera when in reverse image is not too clear or bright. The center screen shares 2 views and the rear view is a bit dark even though the settings have the screen at it's brightest. The center screen also shows all of the fingerprints. The 2021 GLE that I traded in did not show them as much because of the screen angle. I also get the steering wheel message if I move my hand to the top of the wheel. I should be able to change positions to the top or 10 and 2 without the car complaining.

The car is beautiful inside and out. The 20" AMG wheels look good. I really like the car, but there are a few things they could have done better.
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Old 09-24-2021, 12:11 PM
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W223 S580, Range Rover Supercharged LWB, Audi A8L, BMW 750i, Porsche 911 Carrera S (997)
Which tires?

Mine came with hankook ventus ST’s.
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Old 09-24-2021, 01:49 PM
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Originally Posted by W205C43PFL
Curious, is it possible to do that in Mercedes Me or you have to enter the PIN inside the vehicle?
You have to enter the PIN via settings in Center Console. Personally, I have it as on favorites button.
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Old 09-24-2021, 03:16 PM
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Originally Posted by Sonic Boom
You have to enter the PIN via settings in Center Console. Personally, I have it as on favorites button.
I see thanks for your answer
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Old 09-24-2021, 04:40 PM
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It's really nice to see some owners have had no issues especially with harsh shifting of the 9G (I too like this trans as mine shifted very smoothly but when matted to awd the new hardware created other issues), yet others have issues with chronic shift quality, which is troubling and reflects the JD #'s, MB really needs to work on positive consistency.

Last edited by RJC; 09-24-2021 at 11:48 PM.
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Old 09-26-2021, 08:51 PM
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Originally Posted by konigstiger
IMHO since 2003 MBUSA (even with an engineer at the helm in Stuttgart at that time) shifted from purchase to lease clients for the most part equip & build them to last through the factory warranty period after that, not to worry they’ll (clients) be back to do it all over again.
Chrysler was certainly one of the monkey wrenches that began the downturn of the heritage MB products. The W220 was a horrific example of this. The W221 and the W222 will be the last of the best.
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Old 09-26-2021, 09:47 PM
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Originally Posted by MBS63AMG
Chrysler was certainly one of the monkey wrenches that began the downturn of the heritage MB products. The W220 was a horrific example of this. The W221 and the W222 will be the last of the best.
You really have to wonder what the thinking was in Stuttgart when they decided to go for Chrysler. It would also be interesting to know how soon after they pulled the trigger that they knew they had made a mistake of gargantuan proportions. What a mess.
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Old 09-26-2021, 11:52 PM
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Originally Posted by Jmcintire217
I agree with KellyP. These types of quality issues are completely unacceptable in a car of this price range. The old wife's tales of a "first year build" are nonsense in the technologically advanced age in which we live.

I've had several significant issues with the electronics on my 2021 S Class, including the active advanced ambient lighting feature, pre-safe side impulse, not to mention the fact the car alarm went off with a family member just sitting inside the car at the local shopping center, a yellow check engine light, a wireless charging pad that doesn't work, the intermittent door handles that occasionally present when you go near the car with the key, and the constant messages that the 12 volt battery is critical and the car should be run immediately or it may not start. This car is not ready for prime time.

In addition to the above, my car sat outside in the elements for 5 months and when I went to pick it up, it was extremely damaged due to bird droppings etching the clear coat in the paint. I spent 13 hours correcting the paint before I took the car to be Xpel wrapped.

To be fair the dealership told me to bring the car back and they would work on it to correct the paint, but after waiting a year for the car, I just did it on my own.

I'm taking the car to the dealership this Wednesday to be looked at and I'm hoping they can correct these many issues.

This is my third and probably last S Class. The way the car was rolled out, lack of communication from MBUSA, as well as the corporate parent, and the quality issues, even with the new factory 56 is a major fail. Can you say dumpster fire!

Daimler AG should focus on customer satisfaction ahead of corporate profit and shareholder value, but that is another discussion for another day.
Mercedes used to have so much pride in what they produced they didn't need to focus on "customer satisfaction" it was built into the design and manufacturing of the product.
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Old 09-26-2021, 11:53 PM
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Here’s MB’s take, although I’ve never been a Schrempp fan…

https://www.daimler.com/company/trad...1995-2007.html
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Old 09-27-2021, 01:58 PM
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Originally Posted by superangrypenguin
I disagree with you. Japanese carmakers don't seem to have this problem. When Audi launched the A8 in 2019, there were almost none of these on major forums. Look at the LS500, Audi A8 forums. They're dead. Sure, they don't sell nearly as well, combined, as the S but that statement just isn't true.
Having been raised by an engineer, I was always taught to never buy the first year of a new model due to the preverbal first year issues. The automotive landscape is littered with them and they come in all varieties.
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Old 09-27-2021, 02:06 PM
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Originally Posted by MBS63AMG
Chrysler was certainly one of the monkey wrenches that began the downturn of the heritage MB products. The W220 was a horrific example of this. The W221 and the W222 will be the last of the best.
Originally Posted by Streamliner
You really have to wonder what the thinking was in Stuttgart when they decided to go for Chrysler. It would also be interesting to know how soon after they pulled the trigger that they knew they had made a mistake of gargantuan proportions. What a mess.
The MB quality decline started before the Chrysler debacle as in the mid 1990s. Increasing competition from Asia with their lower priced cars combined with a CEO Jurgen Schremp, determined to buy up businesses totally unrelated to automobiles caused there to be little money left for quality components and further research and development. Cars now are built to a price, not a standard..
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Old 09-27-2021, 02:35 PM
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No more MB:(
Originally Posted by 190Efan
Having been raised by an engineer, I was always taught to never buy the first year of a new model due to the preverbal first year issues. The automotive landscape is littered with them and they come in all varieties.
your engineer father taught you well.
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Old 09-27-2021, 09:14 PM
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Originally Posted by 190Efan
The MB quality decline started before the Chrysler debacle as in the mid 1990s. Increasing competition from Asia with their lower priced cars combined with a CEO Jurgen Schremp, determined to buy up businesses totally unrelated to automobiles caused there to be little money left for quality components and further research and development. Cars now are built to a price, not a standard..
I agree to some extent. I live in Alabama and was proud that MB decided to put an automotive plant in Vance/Tuscaloosa Alabama. I drive by it almost twice a week. That being said, the ML series was the first pitiful vehicle to come out with an MB star badge which makes your point valid (I forgot about that). The quality was terrible and it took over a decade to improve them. They are better now but I will never own one , perhaps a lease only but I even doubt that. That being said, the W140 and the E classes that ushered in the new millennium were some of Mercedes' finest quality and engineered vehicles.
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Old 09-27-2021, 09:45 PM
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Originally Posted by MBS63AMG
The E classes that ushered in the new millennium were some of Mercedes' finest quality and engineered vehicles.
The W210? Uh, you sure you don't mean the W124? The W210 is by far the worst E-Class of them all, especially from a quality and reliability standpoint, not to mention they turned into rust buckets within the warranty period.
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Old 09-28-2021, 08:30 AM
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No more MB:(
Originally Posted by MBS63AMG
I agree to some extent. I live in Alabama and was proud that MB decided to put an automotive plant in Vance/Tuscaloosa Alabama. I drive by it almost twice a week. That being said, the ML series was the first pitiful vehicle to come out with an MB star badge which makes your point valid (I forgot about that). The quality was terrible and it took over a decade to improve them. They are better now but I will never own one , perhaps a lease only but I even doubt that. That being said, the W140 and the E classes that ushered in the new millennium were some of Mercedes' finest quality and engineered vehicles.
From the moment MB decided to get into the SUV business and go down market with the ML, they never really recovered in terms of overall quality. Came out of the Chrysler debacle and improved significantly but with the added lower line models never was the same again.
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Old 09-28-2021, 10:43 AM
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Originally Posted by places
From the moment MB decided to get into the SUV business and go down market with the ML, they never really recovered in terms of overall quality. Came out of the Chrysler debacle and improved significantly but with the added lower line models never was the same again.
I think that it is hard to truly appreciate Mercedes quality it you haven't owned one of their cars that was introduced prior to the mid-90's. I know some people on the board will respond that the cars weren't so great back then and certainly there has been improvements in safety fuel economy, power delivery and emissions (but these things are true for the whole industry) and sure there were flaws in the old cars but they were not due to a lack of commitment to quality.

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Old 09-28-2021, 11:27 AM
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I have a neighbor that parks a 124 and 126 on the street, both diesels and drives them regularly. They are in decent shape, especially considering the age. I still see the occasional 123. I see a few 126's on my way to work on Coronado. It tells me those cars were built to a standard that I'm not sure any make does today.

Originally Posted by MBNUT1
I think that it is hard to truly appreciate Mercedes quality it you haven't owned one of their cars that was introduced prior to the mid-90's. I know some people on the board will respond that the cars weren't so great back then and certainly there has been improvements in safety fuel economy, power delivery and emissions (but these things are true for the whole industry) and sure there were flaws in the old cars but they were not due to a lack of commitment to quality.
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Old 09-28-2021, 11:39 AM
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Originally Posted by teksurv
I have a neighbor that parks a 124 and 126 on the street, both diesels and drives them regularly. They are in decent shape, especially considering the age. I still see the occasional 123. I see a few 126's on my way to work on Coronado. It tells me those cars were built to a standard that I'm not sure any make does today.
Yes I see a W123 occasionally drop off kids at the nearby school. They were built to last forever.
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Old 09-28-2021, 03:21 PM
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Originally Posted by MBNUT1
I think that it is hard to truly appreciate Mercedes quality it you haven't owned one of their cars that was introduced prior to the mid-90's. I know some people on the board will respond that the cars weren't so great back then and certainly there has been improvements in safety fuel economy, power delivery and emissions (but these things are true for the whole industry) and sure there were flaws in the old cars but they were not due to a lack of commitment to quality.
As the proud owner of a 1991 190E,designed by Bruno Sacco and built to the old MB bank vault/tank quality standard, I totally agree. I wouldn't trade my car for one of the newer MBs for anything. I appreciate the newer MBs for what they are but they'll never really compare to the older ones. It's just the direction the industry overall has gone in and MB went that way as well in order to survive.
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Old 09-29-2021, 02:18 AM
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This forum has mostly MB owners, some are fans, some are fanatic. I'm one somewhere from a fan towards a fanatic but I don't consider myself "blind" as some clearly here are.

I have owned a W123, not that sturdy as my W124. The wife used to have a 190E (all cars from new to reasonable mileage). The W124 is an icon but it would not sell if it was available as new today! True that the industry has moved to lower cost and quality is compromised but who is a baby benz driver to compare it with the modern models if he/she has never owned any more modern Mercedes. I bet these persons are mostly those blind fanatics who see their current car the one and only acceptable model. Other cars are either too old or too new. Next day when these guys go and buy another MB, their opinion remains 100% the same, the car they previously owned is too old, newer cars are too new. I have a lot of sympathy to baby benzes and their owners but I hate blind fanatics, be it a baby benz or a W223.

I don't think these comparisons with a W124 or a W201 belong to this thread. Not a single W223 buyer would consider those cars as an alternative. This comparison may be very useful and interesting but belongs to generic sub-forums.

Last edited by Diesel Benz; 09-29-2021 at 12:50 PM. Reason: spelling
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Old 09-29-2021, 07:53 AM
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I am the OP, for anyone interested In knowing If this is resolved....no. My car has been escalated to German engineers because according to MBUSA theirs couldn't figure out the distronic brake problem. Very disconcerting. The dealership has now had my car 2 weeks, 1 longer than I did.

Are there good things to say about this car as well? Too many to list, ( I do have massage seats) but they all dim from memory when your driving a loaner basic E with the stiff and ridiculous "faux leather" and a giant dealership sticker on the back window.

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Old 09-29-2021, 09:41 AM
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Originally Posted by Diesel Benz
This forum has mostly MB owners, some are fans, some are fanatic. I'm one somewhere from a fan towards a fanatic but I don't consider myself "blind" as some clearly here are.

I have owned a W123, not that study as my W124. The wife used to have a 190E (all cars from new to reasonable mileage). The W124 is an icon but it would not sell if it was available as new today! True that the industry has moved to lower cost and quality is compromised but who is a baby benz driver to compare it with the modern models if he/she has never owned any more modern Mercedes. I bet these persons are mostly those blind fanatics who see their current car the one and only acceptable model. Other cars are either too old or too new. Next day when these guys go and buy another MB, their opinion remains 100% the same, the car they previously owned is too old, newer cars are too new. I have a lot of sympathy to baby benzes and their owners but I hate blind fanatics, be it a baby benz or a W223.

I don't think these comparisons with a W124 or a W201 belong to this thread. Not a single W223 buyer would consider those cars as an alternative. This comparison may be very useful and interesting but belongs to generic sub-forums.
Well said…
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Old 09-29-2021, 01:37 PM
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Originally Posted by Diesel Benz
This forum has mostly MB owners, some are fans, some are fanatic. I'm one somewhere from a fan towards a fanatic but I don't consider myself "blind" as some clearly here are.

I have owned a W123, not that sturdy as my W124. The wife used to have a 190E (all cars from new to reasonable mileage). The W124 is an icon but it would not sell if it was available as new today! True that the industry has moved to lower cost and quality is compromised but who is a baby benz driver to compare it with the modern models if he/she has never owned any more modern Mercedes. I bet these persons are mostly those blind fanatics who see their current car the one and only acceptable model. Other cars are either too old or too new. Next day when these guys go and buy another MB, their opinion remains 100% the same, the car they previously owned is too old, newer cars are too new. I have a lot of sympathy to baby benzes and their owners but I hate blind fanatics, be it a baby benz or a W223.

I don't think these comparisons with a W124 or a W201 belong to this thread. Not a single W223 buyer would consider those cars as an alternative. This comparison may be very useful and interesting but belongs to generic sub-forums.
For the record, the W201 is a miniature version of the W126 so that does make it relevant. The W201 is also an icon in it's own right. It's designer Bruno Sacco has said publicly that the W201 is his favorite of all of the MBs he designed. You also missed my point which was really that trying to compare the newer MBs to the older MBs is like trying to compare apples to oranges. The older MBs were built in a much different time with different priorities, standards and market conditions than the current MBs.
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Old 09-29-2021, 06:47 PM
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Originally Posted by Diesel Benz
I don't think these comparisons with a W124 or a W201 belong to this thread. Not a single W223 buyer would consider those cars as an alternative. This comparison may be very useful and interesting but belongs to generic sub-forums.
You are totally right. We see this on the Lexus forums too, its great you think your 20 year old LS430 is better built than an LS500...but nobody is deciding between a new $90,000 LS500 and a $6,500 20 year old LS430. Nobody shopping for the new car has any interest in an ancient old one irregardless of how incredible the doors felt when they closed.

Part of it too is that emphasis has shifted. If you look at those old Benzes, all they had was solidity and build quality. They had very little technology or comfort features to speak of, were built from a function first form second standpoint. They didnt even have cupholders. Look at all the tech in a W223...when you consider that the product is delivered with all of that tech at a price adjusted for inflation which if anything is LESS than those old Benzes...something had to give.
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