False Alarm
Thread Starter
MBWorld Fanatic!
Joined: Nov 2015
Posts: 1,685
Likes: 820
From: Newcastle, WA
2019 S63 4Matic+, 2018 E400 Cabrio, wardens car.
False Alarm
Welp, had a little bit of a heart attack last night as my wife asked me why there was an oil spot in my parking spot in the garage. Looked and sure enough there was a small spot of oil. Panicked and called my local MB dealer and they got me in right away. Excellent service at MB of Seattle. I also called Fidelity as that is who my warranty is with and they were super nice as well. Got a call a few hours later from the SA saying the underside of my car is bone dry and they could not find a single drop of oil anywhere. They let it run for 2 hours and scoured the bottom of the car and could find nothing. As it turns out my daughter had parked her car in my spot this weekend and failed to mention this to me. After looking at her car, I am pretty sure I know where the oil came from. I sheepishly called the SA and told him what I suspected. He chuckled and said no worries, your car is buttoned up and ready to go. Did a no charge multipoint inspection and gave the old girl a clean bill of health, highly recommend them for service.
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,519
Likes: 391
'25 S63 AMG E Performance, '26 CLE 53 AMG
Good thing you had a false alarm!
However, I did not have a false alarm.
It is well settled that the '18, '19 and '20 S63 AMGs are prone to have leaks at the rear main seal of the motor. At about 56000 miles late last year it cost me $7k to fix the oil leak from the rear main seal.
However, I did not have a false alarm.
It is well settled that the '18, '19 and '20 S63 AMGs are prone to have leaks at the rear main seal of the motor. At about 56000 miles late last year it cost me $7k to fix the oil leak from the rear main seal.
MBWorld Fanatic!
Joined: Aug 2007
Posts: 1,823
Likes: 792
From: Pacific Northwest
2001 S600 V12 Sold, 2011 Jaguar XFR Sold, 2017 S550 4-Matic, 2018 S63 AMG Sedan
Welp, had a little bit of a heart attack last night as my wife asked me why there was an oil spot in my parking spot in the garage. Looked and sure enough there was a small spot of oil. Panicked and called my local MB dealer and they got me in right away. Excellent service at MB of Seattle. I also called Fidelity as that is who my warranty is with and they were super nice as well. Got a call a few hours later from the SA saying the underside of my car is bone dry and they could not find a single drop of oil anywhere. They let it run for 2 hours and scoured the bottom of the car and could find nothing. As it turns out my daughter had parked her car in my spot this weekend and failed to mention this to me. After looking at her car, I am pretty sure I know where the oil came from. I sheepishly called the SA and told him what I suspected. He chuckled and said no worries, your car is buttoned up and ready to go. Did a no charge multipoint inspection and gave the old girl a clean bill of health, highly recommend them for service.
Good thing you had a false alarm!
However, I did not have a false alarm.
It is well settled that the '18, '19 and '20 S63 AMGs are prone to have leaks at the rear main seal of the motor. At about 56000 miles late last year it cost me $7k to fix the oil leak from the rear main seal.
However, I did not have a false alarm.
It is well settled that the '18, '19 and '20 S63 AMGs are prone to have leaks at the rear main seal of the motor. At about 56000 miles late last year it cost me $7k to fix the oil leak from the rear main seal.
Thread Starter
MBWorld Fanatic!
Joined: Nov 2015
Posts: 1,685
Likes: 820
From: Newcastle, WA
2019 S63 4Matic+, 2018 E400 Cabrio, wardens car.
[QUOTE=carlosinseattle;9098651]Wow, my heart would have dropped out of my chest! But really glad it wasn't the dreaded RMS issue. Like you, I've received top notch service from MB of Seattle. Their service department seems to be run very well in terms of customer service and quality of service.
Ya, I was shocked but also thinking, thank goodness I ponied up the money for the Fidelity Platinum plan. Would have been 500.00 in deductable, but would have been a major bummer to be without the car for as long as the repair could have potentially taken. Plus I really do not like the idea of someone ripping my car apart to fix something like this. I worry that it will never be the same after that much tear down and reassembly. I am just glad nothing is wrong with the car. Need to dig into my daughters car though as she has a small oil leak.
Ya, I was shocked but also thinking, thank goodness I ponied up the money for the Fidelity Platinum plan. Would have been 500.00 in deductable, but would have been a major bummer to be without the car for as long as the repair could have potentially taken. Plus I really do not like the idea of someone ripping my car apart to fix something like this. I worry that it will never be the same after that much tear down and reassembly. I am just glad nothing is wrong with the car. Need to dig into my daughters car though as she has a small oil leak.
MBWorld Fanatic!
Joined: Feb 2012
Posts: 2,614
Likes: 1,209
From: Phoenix
222 S-65
When it needs a rear main seal.... Don’t lose sleep about it.
We techs get to pull transmissions with regularity.
All fasteners go back in. Harnesses are reattached. Exhaust goes back together.
You get it back as new without the leak.
Attend to daughters car.
We techs get to pull transmissions with regularity.
All fasteners go back in. Harnesses are reattached. Exhaust goes back together.
You get it back as new without the leak.
Attend to daughters car.
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,519
Likes: 391
'25 S63 AMG E Performance, '26 CLE 53 AMG
Yes they did replace oil separators.
And yes it was all out of pocket as my '19 S63 has been out of warranty for awhile already. Love when I get to pay my MB dealer $7k out of pocket!
And yes it was all out of pocket as my '19 S63 has been out of warranty for awhile already. Love when I get to pay my MB dealer $7k out of pocket!
Wow, my heart would have dropped out of my chest! But really glad it wasn't the dreaded RMS issue. Like you, I've received top notch service from MB of Seattle. Their service department seems to be run very well in terms of customer service and quality of service.
Wow, this is the first I've heard of you having the dreaded RMS issue. Did they replace the oil separators at the same time? And was it out of pocket or were you under warranty?
Wow, this is the first I've heard of you having the dreaded RMS issue. Did they replace the oil separators at the same time? And was it out of pocket or were you under warranty?
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,519
Likes: 391
'25 S63 AMG E Performance, '26 CLE 53 AMG
Agreed! My MB dealer did a great job replacing the rear main seal, put it back together without issue.
Trending Topics
MBWorld Fanatic!
Joined: Aug 2007
Posts: 1,823
Likes: 792
From: Pacific Northwest
2001 S600 V12 Sold, 2011 Jaguar XFR Sold, 2017 S550 4-Matic, 2018 S63 AMG Sedan
$7K is a lot of money, lots of other things I'd want to spend $7K on than a car repair. However, that's not bad for the services you received, especially at a dealer. The oil separators are on the front of the engine so there isn't a lot of overlap between that job and the RMS job. Congrats on having a fair and trustworthy dealer! My guess is the same job would be closer to $10K at the Seattle dealership, but I hope to never find out.
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,519
Likes: 391
'25 S63 AMG E Performance, '26 CLE 53 AMG
I do have a great dealer for sales and service. The next owner of my Euro Delivery '19 S63 will be very happy as some people would not have spent the $7k to fix the oil leak and would have passed the problem on but I instead fixed the leak even though I knew I was buying a '25 S63 E Performance (likely trading in the '19 S63).
$7K is a lot of money, lots of other things I'd want to spend $7K on than a car repair. However, that's not bad for the services you received, especially at a dealer. The oil separators are on the front of the engine so there isn't a lot of overlap between that job and the RMS job. Congrats on having a fair and trustworthy dealer! My guess is the same job would be closer to $10K at the Seattle dealership, but I hope to never find out.
Member
Joined: Dec 2016
Posts: 210
Likes: 84
2015 S63 & 2014 ML350
Welp, had a little bit of a heart attack last night as my wife asked me why there was an oil spot in my parking spot in the garage. Looked and sure enough there was a small spot of oil. Panicked and called my local MB dealer and they got me in right away. Excellent service at MB of Seattle. I also called Fidelity as that is who my warranty is with and they were super nice as well. Got a call a few hours later from the SA saying the underside of my car is bone dry and they could not find a single drop of oil anywhere. They let it run for 2 hours and scoured the bottom of the car and could find nothing. As it turns out my daughter had parked her car in my spot this weekend and failed to mention this to me. After looking at her car, I am pretty sure I know where the oil came from. I sheepishly called the SA and told him what I suspected. He chuckled and said no worries, your car is buttoned up and ready to go. Did a no charge multipoint inspection and gave the old girl a clean bill of health, highly recommend them for service.
MBWorld Fanatic!
Joined: Aug 2007
Posts: 1,823
Likes: 792
From: Pacific Northwest
2001 S600 V12 Sold, 2011 Jaguar XFR Sold, 2017 S550 4-Matic, 2018 S63 AMG Sedan
I wish I would have had that kind of good experience at MB of Seattle. I took my car there to get a cracked hose line that was leaking air causing the massage seats not to work. From the first of two times I have taken it in there and 35 days later of it being there, it ends up that my extended warranty won't cover it. Needless to say I was very annoyed for it to have taken them that long to get where we are today. I am going to pick it up tomorrow after they finish replacing a hose next to the firewall causing a coolant leak and of course also not covered by my warranty company. FMR? Haha
Member
Joined: Dec 2016
Posts: 210
Likes: 84
2015 S63 & 2014 ML350
Really sorry they've had your car for so long. Is it possible they were trying to get the warranty company to cover the problems? When my S550 was there, they spent a couple weeks going back and forth with their own CPO program trying to have my problems covered. They were successful on one and got MB corporate to cover the other on goodwill. Maybe they were doing the same for you. Also, the problem is with the warranty company NOT covering the repairs. What company did you go with and what were the reasons for the denial???
MBWorld Fanatic!
Joined: Aug 2007
Posts: 1,823
Likes: 792
From: Pacific Northwest
2001 S600 V12 Sold, 2011 Jaguar XFR Sold, 2017 S550 4-Matic, 2018 S63 AMG Sedan
From what I understand is the techs were busy with other jobs it seemed and it got kind of put on the back burner. I know they talked with warranty company, but that was within the last few days. Originally the warranty company covered the pump that went out the first time I brought it in, but I still had to pay the difference in labor costs that they would cover. They hands down won't cover anything with the word "hoses" in it. I went with the GWC Warranty company with their Platinum Luxury package. From what the SA told me is that I should have gone with the Platinum Technology package and "maybe" it would have been covered. So annoyed.
Last edited by carlosinseattle; Jan 24, 2025 at 05:52 PM.
Member
Joined: Dec 2016
Posts: 210
Likes: 84
2015 S63 & 2014 ML350
Sorry to hear that, on both fronts. The dealer should have told you up front about how busy they were at that time. And as for warranty companies, the majority are bad, some being borderline criminal. Only a select few warranty companies are good. If not too late, can you go with a differen company? Some companies will give you a refund for the unused portion, so you're not really out any money by cancelling. Then you can switch to the better option. If you take that route, be sure to read the full contract for the other company ahead of time to see what's covered. I did that, sent a copy to an attorney friend and the SA at MB of Seattle. That way I knew exactly what was covered. Just my $.02 cents.
