SL-Class (R230) 2003 -- 2012: Discussion on the SL500, SL550, SL600

SL/R230: MB World Extended Warranty GP - See inside for details

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Old Jun 14, 2011 | 04:07 PM
  #1  
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MB World Extended Warranty GP - See inside for details

Hi everyone. My name is Bruce, and I am the owner of Becks Imports LLC, a licensed car dealer in NJ. You are welcome to verify any of the information in this post by emailing me directly at brucem105@comcast.net, or calling me at 856-912-2600, or simply asking about me here on MBWorld, on other car forums, on ebay, and elsewhere. I am happy to provide hundreds of references on both the cars and warranties I provide for my clients.

I have over 4000 clients under various extended warranty plans. Between the quality of the plans, the price, and the customer service I provide before, during, and especially after the purchase of a warranty, my clients are very happy. I am a car enthusiast first and foremost, and act that way as opposed to someone selling 'product' or 'inventory'. I know the cars, and have owned many of them personally.

The reason for this post is to offer a Group Purchase opportunity to the members of the MBWorld forum on an extended warranty purchase. I am representing NAC, a 25+ year old company that is highly rated by JD Power for their claims-paying reputation. They are US insured by an A rated company, and have a BBB rating of "A+". Their coverage plans, terms, and prices are excellent. They allow for franchised dealer labor rate and part prices, and pay shops directly upon job completion with a credit card over the phone so all dealers will work with them. That means no paying out-of-pocket and then waiting for a check like with many other warranty companies.

For this GP, all you need to do is send the VIN# of your car and its current odometer reading to me via email at brucem105@comcast.net. I will respond with quotes on specific plans, information about the plan and company, and a sample contract in pdf format so you can review coverage. I don't send out brochure like others do because they don't mean much; it's all marketing fluff. The contract is the document that really determines what is and is not covered, and if you have any questions after reviewing it you are welcome to contact me.

The quote will contain base prices, which will be very good as NAC is an excellent value. Then if we get 5-9 people to go in to the Group Purchase, each person gets 5% off the price of the warranty. If there are 10-19 people, there is a 10% discount. At 20 or more people, the discount becomes 15%, which can be a lot of money to save on a long-term plan!

Coverage is available for most cars (not 12-cylinders though, I would have to use a different company for those). While this GP is aimed at Mercedes owners, NAC has plans for almost every make and model, so if you have more than one car you're considering coverage for, or have a friend/colleague/relative that is looking for a warranty, let me know. Cars 2004 or newer, and with under 72K miles, qualify for exclusionary coverage, which is the best kind available and is as close as you can get to new-car warranty coverage from the factory. Cars older or with more miles still qualify for other plans however.

Thanks, and I look forward to hearing from you and making this GP successful and saving you all some money!

Bruce M.
Becks Imports LLC
brucem105@comcast.net
856-912-2600
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Old Jun 16, 2011 | 02:38 AM
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2007 CL550, 2005 SL500, 1984 380SL 1985 Mustang GT
I would be interested if you could do the 12-18 months no interest. 2005 sl500
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Old Jun 16, 2011 | 09:45 AM
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Originally Posted by groves73
I would be interested if you could do the 12-18 months no interest. 2005 sl500
The way financing works is that the financing is paid for by me, so I have to build it into the quote. Meaning, when I offer 10% down, 12-month no interest financing, the finance company, SPP, charges ME 10% of the amount financed to provide that service to my customers.

Since I am quoting at 12% over my cost, I can't do it. Most people in my GP experience have wanted the best price and choose to use master/ivsa by phone to self-finance.

To give you a quote, please email me your car's VIN# and current odometer reading to brucem105@comcast.net, and then I can send back complete info.

Thanks!

Bruce
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Old Jun 16, 2011 | 06:08 PM
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From: Michigan
2004 SL600, 2006 Range Rover SC
What can you do for V12's and do you cover the retractable hardtop components on SLs? Roof component coverage has been an issue with many companies.
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Old Jun 16, 2011 | 08:36 PM
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SL500
What if you have modifications on your car? I have RennTech ECU and Tranny software as well as headers and exhaust. Would it still qualify?
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Old Jun 16, 2011 | 09:24 PM
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No extended warranty will cover the non-electrical/mechanical parts of the top, meaning the metal, glass, headliner, superstructure, etc. But they do cover the lines, hydraulics, motors, wiring, swtiches, etc.

Mods void any extended warranty, just as they can with the original manufacturer warranty. That being said, about 40% of my clients have mods. There are ways to work around it, but you have to be willing and able to go back to stock if needed (in the event an inspector comes out to verify a diagnosis). If you can't, then it won't work.

Bruce
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Old Jun 17, 2011 | 01:41 PM
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RennTech is factory authorized by Mercedes and does not void the warranty. Are you saying that headers and exhaust would void any warranty?
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Old Jun 17, 2011 | 06:47 PM
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Originally Posted by T Dub
RennTech is factory authorized by Mercedes and does not void the warranty. Are you saying that headers and exhaust would void any warranty?
RennTech is actually not authorized by Mercedes, and their modifications can (although they don't always) void the OEM or extended warranty.

RennTech has a program whereby they have authorized installation centers. Some of those centers, who have taken training and become RennTech retailers, are MB dealers. Those dealers may decide, on their own or in conjunction with RennTech, to honor warranties both for the RennTech parts they install, or any damage to Mercedes parts that occur as a result. Dinan does something similar with BMW dealers and the factory, by offering their own warranty concurrent with BMW's to cover the modifed parts installed so there is no 'gap' in warranty coverage.

However, MB USA does not honor a warranty claim where it can be determined that a RennTech part caused the failure. Such failures do void the MB OEM warranty and will be denied coverage unless a dealer or MB does a goodwill repair, which is unlikely in the event of a RennTech Stage III AMG engine detonating! That's a $35K+ claim.

So with the original OEM warranty, if you had modified headers and exhaust, and had a warranty claim, federal law states that to deny that claim the manufacturer and dealer would have to prove that the failure was directly related to the modification.

With extended warranty companies, all contracts clearly state that any modification that is not approved by the manufacturer voids the coverage. They are not bound by the same federal law as the car manufacturers themselves. Since RennTech is NOT a Mercedes endorsed/approved modification (well, some of them might be like wheels and stuff), it would void the coverage.

Hope that clears it up.

Bruce
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Old Jun 17, 2011 | 07:59 PM
  #9  
T Dub's Avatar
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Originally Posted by Becks Imports
RennTech is actually not authorized by Mercedes, and their modifications can (although they don't always) void the OEM or extended warranty.

RennTech has a program whereby they have authorized installation centers. Some of those centers, who have taken training and become RennTech retailers, are MB dealers. Those dealers may decide, on their own or in conjunction with RennTech, to honor warranties both for the RennTech parts they install, or any damage to Mercedes parts that occur as a result. Dinan does something similar with BMW dealers and the factory, by offering their own warranty concurrent with BMW's to cover the modifed parts installed so there is no 'gap' in warranty coverage.

However, MB USA does not honor a warranty claim where it can be determined that a RennTech part caused the failure. Such failures do void the MB OEM warranty and will be denied coverage unless a dealer or MB does a goodwill repair, which is unlikely in the event of a RennTech Stage III AMG engine detonating! That's a $35K+ claim.

So with the original OEM warranty, if you had modified headers and exhaust, and had a warranty claim, federal law states that to deny that claim the manufacturer and dealer would have to prove that the failure was directly related to the modification.

With extended warranty companies, all contracts clearly state that any modification that is not approved by the manufacturer voids the coverage. They are not bound by the same federal law as the car manufacturers themselves. Since RennTech is NOT a Mercedes endorsed/approved modification (well, some of them might be like wheels and stuff), it would void the coverage.

Hope that clears it up.

Bruce
Intersting. Thank you for the clarification! So if the "dealer" who installed the RennTech upgrades also offers NAC warranties chances are that they would cover most of the items since they did the install?
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Old Jun 17, 2011 | 09:19 PM
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The dealer could call in a claim to NAC and not mention that the car is modified. If NAC does not know, they would approve the claim assuming it's stock.

However, in the event of a claim where NAC (or any warranty company) wanted to send out an inspector to verify the diagnosis, the dealer would have to remove any modifications or risk you losing your warranty coverage. In the event of an ECU flash, that's pretty easy...they flash back to stock, clear the codes, inspectors sees stock car, they approve repair, repair gets done, dealer flashes the RennTech code back into the ECU.

But in the event of more significant mods, exhaust, intercooler pump, wheels, suspension, brakes, etc, it's a lot more difficult to go back to stock, especially if the owner of the car did not keep the stock parts!

Keep in mind the scenario I outlined above constitutes fraud in most states, and certainly is breach of contract. In some states it might also be insurance fraud, a felony, and in others if the claim rises above a certain dollar amount it might also become a felony. I don't say this to scare you, tons of people have mods and extended warranties. But you need to know your way around and to be careful and smart.

Bruce

Last edited by Becks Imports; Jun 17, 2011 at 09:22 PM.
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