Flight_55

Okay so about a couple months ago, my top stopped working. For some reason it wouldn't drop. I ignored it for a while because I never had time to take it in. Now finally about a week ago I finally took it into the dealer to get fixed. Keep in mind I bought it from a place called Motorcars Direct, now... my car is still under warranty so they take it back to the dealer and do not fix it themselves. When I got the car back, I didn't realize till when I got home... My right back rim was all chipped up. Honestly, looked like my rim was Black with White polka-dots. Also, on the side of my door there were chips. A lot of them. Looked like someone took my car rally racing. My whole car was dirty, expect that right rim, and the door. They looked brand new. I guess to keep me from noticing how they messed up. Now when I talked to them about it they said they didn't do it. How surprising is that? And to add to everything else, when I got my keys back. My keychain was missing, along with my two house keys. They asked for my number and said they would call back. I have been calling non stop and I havnt gotten any answers.

When I took my other car there before, when I got it back my cologne from
the glove box was missing. Hmmm... One again they didnt do it.

Now is there anything I can do with this? I need some help.
Every time I call, or go down there.. The manager is never in.. or he is busy
or they make up some excuse like that.

If anyone has any advice, let me know please. Thanks guys.

JackStraw

Change the locks at your home. Now.

Fantasm

get mad and dont leave

Havoc

I wouldn't say you are having hell with your SL55. More like hell with that shop. If I were you, I would never bring my car back there again. Take pictures of your damages and keep trying to speak with the manager. Most of all, don't give up. Worse comes to worse, if they are not willing to speak with you and/or not reimburse you for your damages, I would file a claim with the BBB and never bring my car back to their shop. It would be a little hard to sue for damages because you will have to prove they did it. Got Proof? Lesson learned. The lesson is stay away from that shop and always check your car out before you leave a shop, take photos of the damages, and raise hell.

Nice SL55 by the way!

RRod

Very sorry about your car, but it's hard to feel sorry for you personally.

The decision you initially made to not drop off the car directly at the MBZ dealership is questionable at best.

If it was a matter of convenience or lack of time, have one of your employees or house staff domestics handle it in the future.

Flight_55

Good ideas, very good. I think I might tell them I want to sue them. Hopefully it will scare them and they will just give me the money to fix my car, without going to court.

Flight_55

Thank you =)

bltserv

Go watch Ferris Bullers day off. How many miles did they put on your car.
Do you even know ????

Unless you are leaving your car at a reputable Benz dealer, this is what can happen. They see you have money. So they take your keys and property.
If your registration was in the car they have your address too.

NEVER do what you did here again.

BAD BAD

RRod

Do not tell them you want to sue them.

Say "I'm turning this matter over to my attorneys tomorrow" and hand them one of your cards and one of your attorney's cards. Then walk away.

Let your lawyer do his job if that does not get that quack of a dealership's attention.

BTW, experience comes with age and 30 years ago I might very well have made the same mistake ..... so in the end, you may simply have to chaulk this one up to experience

Flight_55

Amazing, thanks guys!

SL2003driver

Your a very trusting layback guy. I take mine to the dealer and compare mileage and check every inch of the car before I drive off. If the oil is changed I check the oil before I drive off. Lexus once forgot to put some in my wifes car .

bltserv

Your a local.

I see that OC bus stop. Did you get this car from those guys in Irvine or the one in San Diego ?

Man you should have just gotten hooked up with an SA from a good Benz Dealer. PM me and will get you set up. Never go thru those guys.
Your warranty is good at any dealer.

Bring your car to Cars and Coffee.
http://www.carsandcoffee.info/main.html

charles pearson

Sorry about your issues Dude. Want me to pay them a visit

charles pearson

If I drive a SL55 does that mean I have money??

Havoc

It means you appreciate the SL55 AMG for what it is, and you have a little bank. But it doesn't mean you know how to drive one.
Sorry bro, I apologize! You had to see that one coming! Ha! Ha!
Hey we are on the same team. I'm a former Marine and currently deployed in the sand box, direct hire with "someone".

charles pearson

LOL, It's kool man i'm just fooling around and yes I set myself up for that one. Hey good deal for you, now you are making bank watch urself overthere i've known many civilians who got complasent and lost there lives over there, mainly truck drivers though.

Havoc

Thanks!
You got it brother! I know what's up!

SL2003driver

Semper Fi guys from a 1969-1971 active duty Marine

regor60

Yeah ? What kind of cologne was it ?

NOTA4RE

It use to but now the prices on the SL are sub 40k and soon to be sub 30k the answer is no. Still a great car but not a status symbol anymore. The status symbol will be released soon.

damian155

try making a report to the (BBB) better business bureau. They may have other complaints ,enough to file an investigation.

SL2003driver

NOTA4RE

I want to be clear that's not what I am about but 95% of the new Mercedes sold are all about the status that comes with it. That's the reason why all the older cars get slammed so hard on depreciation.

SL2003driver

Thought you ment that the 2009 was hot and would be a status symbol. Miss understood. I like the current SL because I think it is beautiful and fun to drive. I also think the DB9 is beautiful and the F430, but a lot of the high $$$ cars are not that good looking in my personal opinion. Production cars are not a good investment but they are better then boats and planes and women Whats that saying if it flys, floats or fuxks rent don't buy.

NOTA4RE

Yeah I am not saying I like the new car either but it will be the car to have for the show offs. The current SL will be the car to have for the finger pointers and gaspers. "oh my god did you see the neighbor? She has the ooooold style SL, she must be poor." You may think this crap doesn't go on but it does. The area I live in in florida is full of those types, it's a game of one up mens ship.