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Nearly lost a rear wheel after service!

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Old 09-27-2006, 12:01 PM
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Nearly lost a rear wheel after service!

My car started smelling of gas again, after the fuel pump got replaced. This time they replaced the carbon filter cannister,after removing the right rear wheel and fender lining.
From the very next day I started hearing rumbling noises from underneath the car. I took it back to the dealer and after a long test drive the service manager agreed that something was making the noise.
They jacked my car on a hoist and after an hour still could not diagnose the fault, so I was asked to bring it back when my fuel tank is empty so that they can look inside-maybe they dropped something in when replacing the pump? Can you believe it?
Gets worse. I took my car home and the noise from underneath got worse.
I then jacked the car up myself and felt the rear wheel that was taken off for the carbon filter replacement and was able to undo all lug bolts with my finger tips! These retards nearly killed me by not tightening the bolts after dropping the hoist down. Tomorrow I am going back to the dealer and am also lodging an official complaint with Daimler Chrysler Aust.
Gets worse still: the car stinks of gas again!

Last edited by Rafal; 09-27-2006 at 12:04 PM.
Old 09-27-2006, 12:10 PM
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Please tell me you don't run spacers???

Also, I assume your rims are hubcentric??

Get 'em Rafal!!
Old 09-27-2006, 12:45 PM
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Old 09-27-2006, 02:01 PM
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thats total BS! let us know how the complaining goes!!!! Fark that, who lets you drive your 200grand+ car (we pay *****loads in Aus!) with finger tight wheel nuts!!!?
Old 09-27-2006, 02:23 PM
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Thats extremely dangerous and negligent. They could get in serious trouble for that and they should. Take them down.
Old 09-27-2006, 02:35 PM
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Had the same thing happen before except it was when a brake upgrade was done. Was off to willow springs the next day for I forgot to check the lugs before going on track.

Couple sessions later the drivers rear wheel just about came off the car in the middle of turn one at the small track at willow. Horrible vibration and extremely loud.

Having the wheel become lose causes the lug bores to become elongated and unsafe for use. The RENNtech monolite wheel was thrown out and I think you should check your wheel as well RAFAL. If the lug holes look ok all is fine but if you can see shavings of metal in the holes I would get a new wheel out of them.
Old 09-27-2006, 04:27 PM
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That is scary stuff! Thank god you caught it in time and it didnt fly off on the highway.

Give 'em hell!!!
Old 09-27-2006, 04:50 PM
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CynCarvin made a very valid point. Loose lugs can cause the lug hole to get elongated in severe conditions. If they(repair shop) balk at your claim, just provide the damaged wheel as you should be able to visibly see rubbing/shiny spots inside the lug holes.

Good luck with your claim.
Old 09-27-2006, 07:53 PM
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Yet another reason to be wary of leaving your car in someone else's hands. I hope one or more people lose their jobs over this potentially disastrous bungle. Glad you are ok. Unfriggin real that there could be such carelessness at an MB dealer.
Old 09-27-2006, 07:53 PM
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Originally Posted by jangy
Please tell me you don't run spacers???

Also, I assume your rims are hubcentric??

Get 'em Rafal!!
No spacers and it is hubcentric. Good fit.
Strangely enough I did give the wheel a good shake the day earlier when I thought the suspension was loose and there was no movement on the hub with all the weight of the car on it.
It looks like they did a light rattle gun with the car on the hoist and did not bother to torque wrench it on the ground after.
Old 09-27-2006, 08:36 PM
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Damn what idiots. Good luck on the gas tank. My dealer took two tries to get the tank seal replaced correctly. It is not a recall issue, but almost all E55s in my town have had the dreaded gas smell leak issue and the seal replaced with the upgraded part.
Old 09-27-2006, 09:57 PM
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If it was any other one of us... I can not even imagine the feeling.. Imagine WOT 'ing from the dealer and loosing a wheel... Not a pretty sight
Old 09-28-2006, 06:55 AM
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Originally Posted by AmenMercedesGo
Damn what idiots. Good luck on the gas tank. My dealer took two tries to get the tank seal replaced correctly. It is not a recall issue, but almost all E55s in my town have had the dreaded gas smell leak issue and the seal replaced with the upgraded part.
Thanks for the tip! I will pass it on to the dealer. These guys never research anything. Whilst the car is under warranty, they just bill DC for all this unnecessary work and replace every part they can.

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