Nearly lost a rear wheel after service!
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MBWorld Fanatic!
Joined: Nov 2004
Posts: 1,143
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From: Sydney, Australia
2017 S63 Coupe Iridium Silver
Nearly lost a rear wheel after service!
My car started smelling of gas again, after the fuel pump got replaced. This time they replaced the carbon filter cannister,after removing the right rear wheel and fender lining.
From the very next day I started hearing rumbling noises from underneath the car. I took it back to the dealer and after a long test drive the service manager agreed that something was making the noise.
They jacked my car on a hoist and after an hour still could not diagnose the fault, so I was asked to bring it back when my fuel tank is empty so that they can look inside-maybe they dropped something in when replacing the pump? Can you believe it?
Gets worse. I took my car home and the noise from underneath got worse.
I then jacked the car up myself and felt the rear wheel that was taken off for the carbon filter replacement and was able to undo all lug bolts with my finger tips! These retards nearly killed me by not tightening the bolts after dropping the hoist down. Tomorrow I am going back to the dealer and am also lodging an official complaint with Daimler Chrysler Aust.
Gets worse still: the car stinks of gas again!
From the very next day I started hearing rumbling noises from underneath the car. I took it back to the dealer and after a long test drive the service manager agreed that something was making the noise.
They jacked my car on a hoist and after an hour still could not diagnose the fault, so I was asked to bring it back when my fuel tank is empty so that they can look inside-maybe they dropped something in when replacing the pump? Can you believe it?
Gets worse. I took my car home and the noise from underneath got worse.
I then jacked the car up myself and felt the rear wheel that was taken off for the carbon filter replacement and was able to undo all lug bolts with my finger tips! These retards nearly killed me by not tightening the bolts after dropping the hoist down. Tomorrow I am going back to the dealer and am also lodging an official complaint with Daimler Chrysler Aust.
Gets worse still: the car stinks of gas again!
Last edited by Rafal; Sep 27, 2006 at 12:04 PM.
Senior Member
Joined: May 2006
Posts: 354
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From: Australia/Hong Kong
05 E55, R33 GTR, R33 GTS-t
thats total BS! let us know how the complaining goes!!!! Fark that, who lets you drive your 200grand+ car (we pay *****loads in Aus!) with finger tight wheel nuts!!!?
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Mercedes Benz
Had the same thing happen before except it was when a brake upgrade was done. Was off to willow springs the next day for I forgot to check the lugs before going on track.
Couple sessions later the drivers rear wheel just about came off the car in the middle of turn one at the small track at willow. Horrible vibration and extremely loud.
Having the wheel become lose causes the lug bores to become elongated and unsafe for use. The RENNtech monolite wheel was thrown out and I think you should check your wheel as well RAFAL. If the lug holes look ok all is fine but if you can see shavings of metal in the holes I would get a new wheel out of them.
Couple sessions later the drivers rear wheel just about came off the car in the middle of turn one at the small track at willow. Horrible vibration and extremely loud.
Having the wheel become lose causes the lug bores to become elongated and unsafe for use. The RENNtech monolite wheel was thrown out and I think you should check your wheel as well RAFAL. If the lug holes look ok all is fine but if you can see shavings of metal in the holes I would get a new wheel out of them.
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Joined: Jul 2006
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From: Franklin TN,Sarasota FL
2007 SL550, 2008 S65, Golf cart and a few non-MB vehicles
CynCarvin made a very valid point. Loose lugs can cause the lug hole to get elongated in severe conditions. If they(repair shop) balk at your claim, just provide the damaged wheel as you should be able to visibly see rubbing/shiny spots inside the lug holes.
Good luck with your claim.
Good luck with your claim.
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MBWorld Fanatic!
Joined: Sep 2005
Posts: 1,087
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From: Central FL
2006 E55
Yet another reason to be wary of leaving your car in someone else's hands. I hope one or more people lose their jobs over this potentially disastrous bungle. Glad you are ok. Unfriggin real that there could be such carelessness at an MB dealer.
Thread Starter
MBWorld Fanatic!
Joined: Nov 2004
Posts: 1,143
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From: Sydney, Australia
2017 S63 Coupe Iridium Silver
Strangely enough I did give the wheel a good shake the day earlier when I thought the suspension was loose and there was no movement on the hub with all the weight of the car on it.
It looks like they did a light rattle gun with the car on the hoist and did not bother to torque wrench it on the ground after.
Member
Joined: Jan 2005
Posts: 224
Likes: 1
From: Augusta Georgia
2005 E55
Damn what idiots. Good luck on the gas tank. My dealer took two tries to get the tank seal replaced correctly. It is not a recall issue, but almost all E55s in my town have had the dreaded gas smell leak issue and the seal replaced with the upgraded part.
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MBWorld Fanatic!
Joined: Nov 2004
Posts: 1,143
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From: Sydney, Australia
2017 S63 Coupe Iridium Silver
Thanks for the tip! I will pass it on to the dealer. These guys never research anything. Whilst the car is under warranty, they just bill DC for all this unnecessary work and replace every part they can.
