Quadcammer

hmm, might have to check my mail today. I might get lucky with the documents.

I didn't think the payment plan increased the price.

prodigymb

not when i bought my plan 5 months ago. the price was the same

CharlyE500

Hi guys,

I bought the car in Chrysler dealer by last wednesday and also bought the extended warranty the Max Care. Then on saturday I went to oil change in Mercedes dealer and they told me that I need to fix these things:
- Oil Pan Gasket, valve cover gasket
- Front left control arm bushing
- Motor mount
- transmmission mount.
Total cost labor and part is $4K

Now the Chrysler warranty doenst want to cover it because they say its existing problem but they never told me about this !!! the contract start on June 10th so it should cover by that time ! they told me if discover this problem in 3 months then they will fix it but whats the meaning of buying extended warranty and start at June 10 if i cant use it until Sept 10 !!!

Anybody has any recommendation ???

Thanx.....

FLSL55

Did you have the car inspected before you bought the Chrysler warranty?

If you did, I would fight it! Who did you get the warranty through?

OUTCAST

I had the B service and a full inspection before I bought mine. I had it 3 months and the transmission electrical problem and the Suspension problem. They covered them both without a problem. It is the Premium $100.00 deductable, best money I have ever spent on a warranty.

prodigymb

today is June 15th, you bought your policy on the 10th. 5 days ago. how many miles did you drive in 5 days - 300? from their point of view all those items were CLEARLY broken before you got your warranty.

common sense.

AZIPOD

I think those items were broken BEFORE you purchased the warranty. Whoever did you inspection did not do a very good job.

Timeless

Exactly...gotta give it some miles before trying to rake in 4K in service.

Karlson

sorry to op problem, but I agree with this. That sounds like a scam, 5 days later after a person purchased a warranty, he wants to rape Chrysler for $4k..

CharlyE500

I got the car only for 3 days !!! Yes it might be broken right before but I bought it from Chrysler dealer !!! and also offer me the extended warranty.

Uber Wagon

If he had the car instpected as a condition of obtaining hte warranty - I'd be having a talk with the inspecting dealer..... that's why the require inspections - to find the issues and exclude them.

However, - it's obvious they were pre-existing.

Or..... seems to me some of these things would be noticeable while driving - i.e. the motor mount, tranny mount and esp the control arm bushing. Any leaking should have been obvious too. Any thoughts that the M-B dealer might be trying to make some easy money????

Sunir

seriously...the more people try to pull this on service contracts the more it hurts everyone. get the car checked out, get things fixed on your own before the service contract to get the car to operational conditions and then get the contract; should anything happen you are covered and you've done it the right way; not just throwing a 4K claim few days into the contract and expecting it to stick. I replaced a few thousand dollars (leaking left rear ABC strut etc...upper and lower front ball joints) prior to getting the service contract when the car was in State inspection process. Did it hurt, yes...but in the long run I know the car is good and if I need now I have the service contract to back me up.

CharlyE500

Hey, I am not ripping off anybody WTF I got the car from the Chrysler Dealer, I am not mechanic but I know when I buy a car from Chrysler and got their own warranty its shouldnt be "pre-condition" and the dealer told me all their cars were inspected before they sell.

Karlson

sorry if i offended you with my comment, just look from Merc dealership point of view.

Uber Wagon

sorry - I might be misreading that - did you just buy the E55 itself from the Chrysler dealership and then, at the same time purchase the MaxCare warranty?

If so - the dealer should cover your repairs. You should be within the warranty period from the dealer.

I think I misunderstood - and that you had gotten an inspection done Wednesday and then submitted the claim. Sounds like you just got the CAR and the selling dealer owes you some service, not like you are trying to scam anyone.

Karlson

+1, that is what I read here also

Timeless

I think the MB dealer is indeed looking for some business. I would try another MB dealership.

france2112

I totally understood what you said from the beginning and there is noooo question either the dealer or Chrysler needs to cover your repairs. You bought the car F'd up from a dealer and they also sold you the warranty. Make the dealer pay or get an Attorney ASAP. I'm extremely pissed when I hear ***** like this! You basically got ripped off trying to do things the right way. What sucks is I can understand Chrysler's warranty point of view by not wanting to cover a car with pre-existing conditions. This hurts all of us and they could stop covering AMG's is too many people make expensive claims too early. MAKE THE DEALER COVER IT!!! I would deal only with the GM at this point. Good luck and keep us informed.

Larry

itz_mik3

to change this up a little bit
still kind of on the same topic

does fidelity also take 5-7 business day to pay for your repairs?


i am very close to purchasing an E55 in the next 2 weeks (before taxes go up again DOH), but i want to sort of pick my route for this extended warranty before i go out and buy the car

CharlyE500

Well, Here is what happen.....
I went to a independent Mercedes shop in Walnut California "Star Mercedes" So they pull my car and check one by one with ME and we found NO licking at all !!! Because I called them ealier to perform the job and dealer quoted $4k and they quoted me $2k even from my own pocket.

But when we saw no licking at all then I realize I got screw by the dealer.
Now I have to explain to the warranty company that was a fake inspection from Mercedes of Anaheim. I can not BELIEVE the dealer is so but.... I felt much better now that my car is in very good condition.
The Star Mercedes took a good look in my car for about 45 mins and the car has no problem at all..... ThanX GOD

I will never return to that dealer again, you can not imagine my anger...

Thanx everybody for your reply and sorry if I offended anybody....

JohnnyNg1981

But when we saw no licking at all then I realize I got screw by the dealer.


Might want to fix your spelling, Licking -> Leaking...

Good to hear nothing is wrong with your car!

Sunir

takes a licking and keeps on ticking lol

looks like the dealer screwed you over; they should sell a cleared car or at least point out it's difficiences at point of sale; independent dealers (and apparently some factory certified dealers) and "As is" clauses on used cars are notorious for such experiences it seems from observation of not only my own experience but those of others as well.

AMGfan

FYI...I just got my service contract papers last Friday. So it has taken 3 months for the actual service agreement to get to me after two requests.

Sunir

I think I got mine also; saw something from them the other day I checked the mail just haven't opened my mail yet...if it's not it I'll be calling them yet again

Quadcammer

you guys getting bills from them? I haven't gotten an invoice. I'm usually pretty good, but it can be hard to remember to make the monthly payment without a damn bill.

I'm REALLY aggravated by their administrative/back office, but the product itself is very good.