My experience with 2 different tuners
I was charged 3 hours of dyno time on Friday and it was well worth it. Jeremy just kept on picking away and smoothing out the curve while trying little tweaks here and there. Finally heat became a issue and we started going backwards, that's when he recommended stopping. He didn't want to tune a completely heat soaked car..... think about it, 18 WOT runs and still getting these numbers!!!!
A couple of guys showed up, one with a BMW M3 and the other with a NSX. Either one of them couldn't believe the power this thing was laying down.
I was charged 3 hours of dyno time on Friday and it was well worth it. Jeremy just kept on picking away and smoothing out the curve while trying little tweaks here and there. Finally heat became a issue and we started going backwards, that's when he recommended stopping. He didn't want to tune a completely heat soaked car..... think about it, 18 WOT runs and still getting these numbers!!!!
A couple of guys showed up, one with a BMW M3 and the other with a NSX. Either one of them couldn't believe the power this thing was laying down.
Glad it worked out!
I been trying to get in contact with you to ship my ECU back and get it Flashed back to stock.
What are the money back guarantee

I am unhappy with the result and will like a refund.
Please let us know if we can be of any assistance to you in the future.
???Funny part is I was considering it until I could never get a hold of Jerry after his initial offer, either thru PM or multi phn calls...
Last edited by Thericker; Jun 16, 2009 at 01:26 PM.

thanks
Brad
"Bashing" is never constructive... hopefully though, a civil discussion of tuning results and A/B comparisons can be held by forum members (especially when involving sponsors) without fear of infractions or censure.
Thanks for posting what seems to me to be an objective, yet definitive opinion on an experience you had with these two tuners. I have done a similar thing in the past and I know that you can NEVER make everyone happy on here, it's part of the territory. People need to read this and take it for what it's worth - nothing more, nothing less. If they love LET and want to have LET tune their car, I don't think there's anything wrong with that. It's interesting to see Powerchip stepping up a bit more recently and trying to let people know they are still to be respected and have every capability of making our cars make good power.
-m
The Best of Mercedes & AMG
They should return phone call at least

I was not going to make it public. I tried to contact them with but no answer.
If they are sponsors here they should do the right thing and give me a refund.
I didn't mean to upset anyone but just wnat them to do the right thing
Last edited by OXOJE55; Jun 16, 2009 at 03:08 PM.

The car was dying from heat soak and was told they can retune it for me but NO.
The car feels weak comparing to my other mail in tune. I just want them to flash my ECU back to stock and give me a refund.
I tried to call and email but NO ANSWER.

The car was dying from heat soak and was told they can retune it for me but NO.
The car feels weak comparing to my other mail in tune. I just want them to flash my ECU back to stock and give me a refund.
I tried to call and email but NO ANSWER.
I want all of our customers to be happy with our products. You have been calling for weeks to buy more product, namely our HSTC and handheld programmer.
You also said that you haven't driven the car, and the reason why you are seeking a refund is due to a libelous call with Powerchip/Travis/VRP
Was the 13.6 to 1 A/F you had safe? Not really.
Alan, you called me to tell me that Vadim or Travis (don't remember which without my notes) was trashing our tune up and down. While I have never spoken ill of the competitors (which you relayed to them, according to our conversation) they claim we have grenaded multiple cars.
This is called Libel. Legal action is underway, and I cannot discuss details beyond the truth of what both Alan and Khan told me separately.
I regret that the sense of fairness and proper business practices were thrown away by an apparently desperate firm, and there are financial and legal consequences to these actions.
I encourage everyone to take a deep breath and a step back, and let the lawyers do their thing.
Not taking sides here... but knowing LET tune was done on 95-100*F, I could only guess that either LET became too conservative w/ AFR... or the tune was based on the heat-soaked car.

Like Jangy said, and unfortunately you don't have one (I still think you could request the shop to send you one), AFR comparison would be good. It'll show whether LET's is way richer than PC's.
I know it's your car and you've made up your mind... but if I were you, I would let LET re-tune your car on a good day w/ a good dyno (I think SLK55R still wants to test LET tune). And see whether LET could step up the plate... you've paid them already anyway... so it's sunk cost
At the end of the day, you'll get a better tune.Moral of story: Don't mod your car too much... it would make tuning harder. Stick w/ Stage 1. LOL.
OT: When can I have a ride in your car? I want to feel how additional 100+whp/wtq feels like.
I want all of our customers to be happy with our products. You have been calling for weeks to buy more product, namely our HSTC and handheld programmer.
You also said that you haven't driven the car, and the reason why you are seeking a refund is due to a libelous call with Powerchip/Travis/VRP
Was the 13.6 to 1 A/F you had safe? Not really.
Alan, you called me to tell me that Vadim or Travis (don't remember which without my notes) was trashing our tune up and down. While I have never spoken ill of the competitors (which you relayed to them, according to our conversation) they claim we have grenaded multiple cars.
This is called Libel. Legal action is underway, and I cannot discuss details beyond the truth of what both Alan and Khan told me separately.
I regret that the sense of fairness and proper business practices were thrown away by an apparently desperate firm, and there are financial and legal consequences to these actions.
I encourage everyone to take a deep breath and a step back, and let the lawyers do their thing.
I'll be the first to say, everytime I've spoken to Wayne he's been a class act and have never spoke negative about anyone. I even emailed Tony letting him know that the customer service provided by LET was excellent and appreciated.
Many people here could vouch for me that I was going to go a totally different way up into Wednesday of last week. Really, many people know that I was going to go full Renntech but due to some complications I changed my mind. End of story!
As far as the how lean the VRP tune isn't what I was complaining about but more of the drive-ability issues I had with the LET tune. I never cried or complained about not getting my refund...have I? I even emailed Tony of intentions on what I was going to do and asked him how I should handle it. I was always very straight forward with you guys and in the end I made a decision to go back to PC. I really hope this thread doesn't turn out this way. Check with Tony and you'll see that I sent him email in regards to my decision well before PC touching my car.
Whether or not legal action are taken against anyone, I don't care. This post is to inform people of the drive-ability and power difference between 2 tuners from my perspective....that's all! Whatever legal actions you have against PC is between you guys but in the end I was doing what was best for me.
I'm still not quite sure why you would post what you did if you have intentions of pursuing legal action against PC. Why give them the heads up?
Last edited by bassn_07; Jun 16, 2009 at 08:34 PM.
Not taking sides here... but knowing LET tune was done on 95-100*F, I could only guess that either LET became too conservative w/ AFR... or the tune was based on the heat-soaked car.

Like Jangy said, and unfortunately you don't have one (I still think you could request the shop to send you one), AFR comparison would be good. It'll show whether LET's is way richer than PC's.
I know it's your car and you've made up your mind... but if I were you, I would let LET re-tune your car on a good day w/ a good dyno (I think SLK55R still wants to test LET tune). And see whether LET could step up the plate... you've paid them already anyway... so it's sunk cost
At the end of the day, you'll get a better tune.Moral of story: Don't mod your car too much... it would make tuning harder. Stick w/ Stage 1. LOL.
OT: When can I have a ride in your car? I want to feel how additional 100+whp/wtq feels like.

Like I mentioned before, I'm very happy with my tune and I'm not willing to put my car through anymore of this. I'll except my car for what it is right now and just move on.
Just to add to the AFR discussion, LET was much richer than PC custom tune. If Powerchips wants to jump in here and add any of that info that's fine but I'm done with the whole research thing right now. I'm just going to relax and enjoy me car for a while. I also had another project on it's way but decided to hold off.
That whole stage 1 thing is far gone....
.
As for the dyno #'s, thank you very much. I'm sure we all know that the numbers are very high for DD but I'm still happy. I just need to take it the track and see what she really does.
.......I'm still not quite sure why you would post what you did if you have intentions of pursuing legal action against PC. Why give them the heads up?
Thanks for the kind words - I'm not blaming you for, or accusing you of anything - please don't think that at all. The direction you go with your car and your funds is your business.
With the proceedings this far along, mentioning it is of little consequence. The damage has been done, and it's out of my hands.
Please let us know if there's any way we can be of service to you.
Thanks for the kind words - I'm not blaming you for, or accusing you of anything - please don't think that at all. The direction you go with your car and your funds is your business.
With the proceedings this far along, mentioning it is of little consequence. The damage has been done, and it's out of my hands.
Please let us know if there's any way we can be of service to you.
One of the reason why I almost went with Renntech is just because of this reason. LET melted engine and PC melted engine, believe me I heard my share from both sides during my journey.
To the moderators, please feel free to lock this thread anytime. I feel it's going to blow up and that's not what I want. I'll leave it up to you but from here I'm done with it.
If anyone has questions regarding please feel free to email. Like I said this will be my last post, unless I need to defend myself

I encourage everyone to take a deep breath and a step back, and let the lawyers do their thing.

Can I at least get my car completed first????

I just want to get my ECU flashed back to stock please and a refund.
I have nothing bad to say about you personally. I spoke to you about not being happy with the way the car was tuned and you said I can bring it back to get it retuned.
As far of buying anything else from you I didn't.
I don't want this to turn into a pissing contest Wayne.
I tried to call you but no answer and then the PM's stop what do you want me to think then?
If you like you can PM me or call me and we can go over this please.
Last edited by OXOJE55; Jun 16, 2009 at 09:39 PM.
I was just talking to Jeremy and we really want to schedule pretty much a tune "weekend" for Jeremy to fly out here and custom tune anyone who is interested a PC tune.
All of us here at Fluid and PowerChip feel pretty bad about what is going on around here and would really love to help out as much as possible.
If anyone is interested just let me know, I am trying to put out a little "feeler" for custom tunes!
Thanks guys
I want all of our customers to be happy with our products.
I love the way you put that

Still no contact or refund.
Last edited by OXOJE55; Jun 18, 2009 at 10:15 AM.





