jikjak

i was wondering if u guys could help me out.
the piece in the pic was broken on my car. i believe it is the retaining spring for the sc clutch. i guess that since it broke, it caused some wear on the friction surface of the clutch and also some scoring on the pulley there.

i brought it in to the dealer and they ordered the parts and it was to be done under warranty. when i went to the dealer today to get the car, i was told that the job was declined and was not going to be covered. they are saying something along the lines that it is a supercharger clutch and therefore a wear and tear item and it is not part of the warranty.

it seems to me that the spring is a mechanical part that failed and when that happened it caused consequential damage to the other parts of the sc clutch.

my advisor (great guy) tried to see what he can do but he ended up getting reamed out by the warranty guy at the dealer and also by his boss. i have to deal with this tomorrow in person when i go in. so far im being told that they will cover the labor and half the cost on the parts but that i would have to pay some money out of my pocket. i believe the parts are about $2500 or so. not cool

can u guys help me out with some tips on how i can deal with this matter?
im assuming that ill have to speak with the higher ups at the dealership. i have been a good customer with this dealership and have done all my service and warranty there since 2005. i even purchased the extended warranty from them. i go out of my way to drive at about 40 minutes to go to this dealership instead of the one in my area which is about 10-15 minutes away from my house.

does anyone know if this is a part that should be covered?

thanks so much, please chime in asap because i have to go there tomorrow to figure this all out.
cheers!

jikjak

anyone?

ssonss1

Well i'm not too familiar with the s/c setup, but what I can tell you is that if its a mechanical item that failed pre-maturely, it should be covered under warranty. So basically what they're saying is that all 55k motors with under 100,000km/60,000mls is going to encounter this problem? I would either try a different dealer (which I doubt is an option because of the mods) or talk to the service manager or someone higher up. If they're willing to cover half, I bet they will cover the whole thing with a little bit of a push from you.

Good luck!

RenntechE55

well that really blows that why I hate my aftermarket warranty , when ever I take my car in I tell them not to do any thing until I know its covered so I don't have to pay out of pocket. Dont you have a aftermarket pulley? Not that, that caused it but they will use it against you and try saying it was the Pulleys falt or some Sh*t so Id be happy that they are paying for some of it. just my .2 cents

jikjak

Well when I brought it in I was told it would be covered. If it wasn't then I wouldn't have brought it to the dealer for repairs.
What pulley? I'm stock!

RenntechE55

ohh sorry I was think of a different member , well if your stock and they said they would cover it then IDK what to tell you ,do you have any proof to show them that they said they would pay besides verbal?

jikjak

only verbal

RenntechE55

ohh thats rough

jikjak

ya, but i also did not agree to pay for anything either regarding this repair.

shardul

iTrader: (1)

that is a shim that has broken, you can replace it. Now if the broken shim has damaged the clutch then you have to replace the s/c clutch.

obsidian05e55

I had my s/c pulley/clutch/flywheel all replaced all under my ext warranty. No questions asked.

jikjak

is that shim a wear and tear item?
how would it break?

tgme55

got my ic pump, s/c, pana roof covered with chryler warranty for $200 deduc. the bill was over $8000

jikjak

what im being told now is that this isnt covered by ELW but it would have been covered under the regular warranty. looks like ill still have to pay a good chunk of change to get my car back.
apparently half the cost of the parts is around 1500. any idea what these parts really cost?

shardul

iTrader: (1)

A shim is just a spacer. Wouldnot think of it as a wear and tear item.

320 dreamer

would a code 3 pulley work on your car? they are on sale for 450$ rite now shipped. fixes your problem AND kicks the boost about 4 psi

RenntechE55

how would it fix his car?

320 dreamer

his s/c pulley is broke. the c3 pulley if it fit would replace the oem broken pulley and increase boost. takes about 20 min to install with just a few torx bits and a torque wrench.

RenntechE55

ohh didnt even know some one made those I'll have to look it up.

shardul

iTrader: (1)

i think he is having issues with his s/c clutch/pulley not the crank pulley

RenntechE55

I dont think 320dreamer is talking about a crank pulley.....