moosejaw

New Gas Tank, fuel pump,
and fuel sender plus install. At least two to three grand.

GregMB

The NHTSA Action Number is:

PE12001


...in case you can't get the website to show the pulldown menus. Looks like a number of complaints are related to this research. It would make sense for anyone who has dealt with this issue to file a formal complaint against this number. The more cases they have to review, the more likely it seems that they will be able to force MBZ to take action.

Good research!!

-G

CharlyE500

ouch....

grantwoodtx

This is good news as I've had both repalced at the cost of the extended warranty but I've noticed the last few weeks on startup I get a gas smell and it goes away after a while. I guess I need to pull my seat and check under the covers for pooling fuel again.

xpl0sive

check your codes as well. my car was throwing a faulty purge valve code in the charcoal canister which would cause a gas smell sometimes. my car is currently at the dealership having a diapragm replaced for gas smell as well

grantwoodtx

No CEL for any emissions or fuel related issues.

BBBSS

Date Investigation Opened : January 23, 2012
Date Investigation Closed : Open

This is what we have been waiting for! Everyone that has had this problem and hasn't reported it yet PLEASE REPORT IT!!!! They are looking at this issue and the more cases shown the better. You may even be able to get some money refunded on previous repairs you had to come out of pocket on.

REPORT YOUR PROBLEMS, THEY ARE LISTENING!!!!

I went ahead and made another thread as well as I feel many regulars may not check this thread often at all anymore as its the same old issues being discussed over and over again.

COMPLAINTS CAN BE FILED HERE: https://www-odi.nhtsa.dot.gov/ivoq/

BBBSS

I sent an email to the NHTSA with a link to this thread informing them of the wealth of information and detailed pictures on the problem they are currently investigating. I should have an email response by end of the following business day according to the website. I'll post up what they send me.

Hopefully they see these pics and stories and will see that these fuel lines are coming off spraying fuel all over in some cases or pissing all over the garage after being parked. Talk about a fire and explosion hazard! Also good to have confirmation that they were made aware of this information if god forbid something terrible were to happen if and they did not take action.

moosejaw

this problem is not only on W211 E Classes btw
the CLS and one C55 I know of have this problem too

novae500

Your Complaint Information has been successfully submitted.

Your Confirmation Number (ODI Number) is: 10450027

Hopefully those like me who paid out of pocket will be refunded. Now my 4matic is starting to get this gas smell after fill up. At least i have CPO through 2013 on this car and will be covered by MB.

moosejaw

I just filled my complaint

AgSilver

Here's the summary of the ongoing investigation:

http://www-odi.nhtsa.dot.gov/cars/pr...&model_yr=2006

moosejaw

Read this nine page letter to the General Manager of Engineering Services for MBUSA from the NHTSA.

Looks pretty formal
http://www-odi.nhtsa.dot.gov/acms/cs...2001-50231.pdf

As of Feb14, 20 AMG Complaints were filed and 50 Vehicle Owner Questionnaire were received from E Class Owners in general
All 2003-2008 W211 E Classes are involved in this report.
Potentially 8,130 AMG vehicles could be affected.

So acc to the letter MBUSA has to produce the following documentation:
Production Report: The number of Subject Vehicles MB has manufactured in the USA.
Verify if the vehicle was included in the emissions campaign back in 2008 (notice they use the word emissions?)

Request #2 Data Report All reports/claims received by MBUSA regarding this issue incl lawsuits, property damage, fires, etc...

Warranty Data Total count of claims paid by Mercedes incl emissions recall in 2008.

Mercedes also has to submit Search Criteria used to determine to fix the problem in warranty data report.
They also have to issue a draft letter they are planning to send out to the dealer network to address this problem.
They also have to produce a detailed list of modifications to remedy the problem.

March 16,2012 is the deadline Mercedes has to produce this report to the Office of Defects Division. They can request a extension five (5) days beforehand but still have to provide a partial response.

novae500

Only 50 complaints??? We need to get every member on the board that has this happened to, to file a complaint as well!!! Wonder if i should forward the letter to my service mgr where i got the fuel sending unit fixed on my dime!

BBBSS

Gotta remember only a percentage of people that have this issue actually take the time/know how to/and actually go through with filing a complaint. 50 reports probably means this is happening to hundreds and hundreds of cars.

I do like that the AMG models are specifically mentioned and seems they actually do understand what is going on here. I'm pretty happy with what I am seeing from NHTSA. If your reading this keep up the good work people!

gaspam

Your Complaint Information has been successfully submitted.
Your Confirmation Number (ODI Number) is: 10450105.

BBBSS

I just got my response email from NHTSA from my email last night directing them to this thread in case they were not aware of it.

Notification of Case Change (All times are GMT-0500)

Workspace: NHTSA Hotline Center Case: Detailed info about ongoing safety investigation. NHTSA ACTION NUMBER PE12001 Case Number: 429296
Date: 03/02/2012 Time: 17:21:42 Creation Date: 03/01/2012 Creation Time: 21:34:31
Description:
Entered on 03/02/2012 at 17:21:41 EST (GMT-0500) by TBent:
Thank you for contacting the U.S. Department of Transportation’s Vehicle Safety Hotline Information Center.

We have received your email and it has been forwarded to the appropriate NHTSA subject matter expert. However, if you need additional information on our services please feel free to contact us at 1-888-327-4236.

Thank you,

NHTSA.dot.gov Response Team

Disclaimer: "This response is for information purposes only and does not constitute an official communication of the U.S. Department of Transportation. For an official response, please write U.S. Department of Transportation, National Highway Traffic Safety Administration, 1200 New Jersey Ave, SE, West Building, Washington, DC 20590.

Entered on 03/01/2012 at 21:34:30 EST (GMT-0500) by nhtsa.webmaster@dot.gov:
Sender Name: <edited out>
Sender Email: <edited out>
Subject: Detailed info about ongoing safety investigation. NHTSA ACTION NUMBER PE12001
Comments: Regarding: NHTSA ACTION NUMBER PE12001 Date Investigation Opened : January 23, 2012 Date Investigation Closed : Open I'm a member of an online forum that has learned that an investigation has been opened regarding fuel system leaks on the 2003-2006 Mercedes E55. I would like to pass along a very large wealth of information with detailed accounts and detailed pictures of the problem currently being investigated. This has been a great concern of the community of enthusiasts that own these cars as MANY have found puddles of fuel under their vehicles after being parked as well as a garage full of gasoline fumes that appear suddenly. The ongoing discussion about this issue can be found at: https://mbworld.org/forums/w211-amg/...all-bombs.html Can I please have confirmation of receipt of this information and the confirmation that this information will be passed onto those investigating this problem currently emailed to me at <email edited out> I thank you for your assistance in this safety concerning matter. <my contact info edited out>
Contact Information:
Contact Source: Owner

Hulk

Yup ,actually had a few phone convos with moose jaw and infiniti (both great guys btw) and I have been having this done by the seller of the e55 I'm buying...and we have both brought this stuff into the dealership and they are changing all the parts but charging him the labor approx 1100$, but if this is resolved and becomes a recall on march 16,2012, everyone who paid will get a refund and others who have the problem will finally be able to get it comped by MBUSA
So like was said , everyone has to notify the NHTSA ASAP!

cij911

Filed...Bummer this is happening, hopefully my extended warranty will cover....

Your Complaint Information has been successfully submitted.

Your Confirmation Number (ODI Number) is: 10450112.

moosejaw

This was the dude who brought this to my attention. A new poster who had done his research beforehand. At first i thought it was a pipe dream about what he told me, but i confirmed everything he said and indeed it was true!

Your extended warranty is irrelevant, the manufacturer will have to pay from their own pocket

cij911

I believe MB would only pay if they were forced to by a govt agency or a lawsuit (which is only a matter of time). I doubt they would voluntarily fix the problem, even though it is clearly an issue. That said, I hope I am wrong and you are right ....

Hulk

The NHTSA is a gov agency.so they will decide on march 16th,2012, MBUSA still has no answer since this has been open in Jan 2012, this is a serious safety issue, puddles of gas in the cabin and also on the ground can cause serious injuries or death, MBUSA and numerous dealerships knew about the problem a long time ago, I went to one dealership and they had ordered stocks of the fuel tanks because they do approx 8-10 a week

gp500e

My 2009 ML350 also had the gas smell inside the cabin. They replaced the seals on the fuel tank.

moosejaw

File a claim. Wow.......
This could cost Mercedes a lot if this problem occurs in most of their vehicle line!

gp500e

I filed both fuel tank leak safety complaints with the NHTSA. On my 2006 E55 the leak occurred at around 27,000 miles and on the ML350 at around 40,000 miles.