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Chrysler Warranty just cancelled my policy...

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Old 09-23-2010, 10:39 PM
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E55, 911 Carrera, CLK350 Cab, Expedition - kid mover & huntin' truck
Do they have a cancellation for convenience clause in the contract?
Old 09-24-2010, 12:26 PM
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Ooookkk... Thats definitely NOT a good news. I would be interested in knowing if they cancel the warranties that were purchased BEFORE May..!!
Old 09-24-2010, 12:29 PM
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CLK-63 BLACK/2014 E63S/2013 ML350
I just made a payment on mine and they said nothing at all about canceling it.
Old 09-24-2010, 12:35 PM
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Originally Posted by AUS-E55
I just made a payment on mine and they said nothing at all about canceling it.
How long have you had the warranty for and how many claims?
Old 09-24-2010, 12:54 PM
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CLK-63 BLACK/2014 E63S/2013 ML350
Originally Posted by MrKool
How long have you had the warranty for and how many claims?
About 9 moutns and I have never made a claim
Old 09-24-2010, 01:07 PM
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I've had mine for 10 months and my first and only claim was the supercharger chirp, along with some new pulley bearings, a couple TPMS sensors and a TPMS main unit, totalled $7817 in repairs so I'm waiting for the 'You're done' letter. I doubt mine will be accompanied by a refund though...

Last edited by 400RWHP; 09-24-2010 at 01:28 PM.
Old 09-24-2010, 01:15 PM
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Originally Posted by 400RWHP
I've had mine for 10 months and my first and only claim was the supercharger shirp, along with some new pulley bearings, a couple TPMS sensors and a TPMS main unit, totalled $7817 in repairs so I'm waiting for the 'You're done' letter. I doubt mine will be accompanied by a refund though...
Well, lets wait before jumping to conclusion guys. So far, we have only had ONE report. Lets see if/when we get anymore.

Plus, your refund should be based on TIME, not amount in repairs I would think.
Old 09-24-2010, 02:27 PM
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Are you going to sell the car now Tal?

I have owned mine for 6 months without warranty and all I do is pull it out the garage, power on the tunes, wash it, wax it and pull it back in. With doing that is still cost me $1,200 in repairs.
Old 09-24-2010, 05:22 PM
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Mine was cancelled as well along with a 800 dollar refund
Old 09-24-2010, 05:45 PM
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Originally Posted by Xposure
Mine was cancelled as well along with a 800 dollar refund
Can you provide some more info..as to how long did you have it and claims etc?
Old 09-24-2010, 05:48 PM
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Originally Posted by tgoss
I just got a letter informing me that chrysler is canceling my service contract and they would be issuing me a refund
Could one of you guys maybe post a scan of the letter (of course, black out your personal info first! )? I'd like to see what they state in the thing.....
Old 09-24-2010, 05:49 PM
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Originally Posted by MrKool
Can you provide some more info..as to how long did you have it and claims etc?

I got it back in January and filed one claim about 3 months ago for a audio gateway in the trunk that was killing my battery.

Ill try to scan the letter if I can find it when I get home.
Old 09-24-2010, 06:17 PM
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hmmm...could they be cancelling EVERYBODY's policy..!!!!
Old 09-24-2010, 06:25 PM
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Originally Posted by chawkins2001
Are you going to sell the car now Tal
No, I love it too much and have too much $$$ in mods to get any of it back so I'll keep it for now. And Craig from RPM north found me a great warranty so I'll most likely pick that up even though it is 2X the cost of my CSC...

Originally Posted by Improviz
Could one of you guys maybe post a scan of the letter (of course, black out your personal info first! )? I'd like to see what they state in the thing.....
I don't have the ability to scan at home but here you go word for word (I just X'd out what isn't relavent):

"Dear TALXXXX XXXX,

Recently, coverage under the Chrysler Service Contract for the vehicle referenced above has been canceled.

A review of your account indicates payments were made for this policy in excess of the dollar amount of coverage provided, entitling you to a refund of $X,XXX.XX.

Please contact your selling dealer to obtain your refund. Should you have any questions, please contact Chrysler Group Service Contracts Customer Assistance Center at XXX-XXX-XXXX, between the hours of 8:00 a.m. and 8:00 p.m. EST.

Sincerely,

Chrysler Group Service Contracts"
Old 09-24-2010, 07:16 PM
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Originally Posted by tgoss
I don't have the ability to scan at home but here you go word for word (I just X'd out what isn't relavent):

"Dear TALXXXX XXXX,

Recently, coverage under the Chrysler Service Contract for the vehicle referenced above has been canceled.

A review of your account indicates payments were made for this policy in excess of the dollar amount of coverage provided, entitling you to a refund of $X,XXX.XX.

Please contact your selling dealer to obtain your refund. Should you have any questions, please contact Chrysler Group Service Contracts Customer Assistance Center at XXX-XXX-XXXX, between the hours of 8:00 a.m. and 8:00 p.m. EST.

Sincerely,

A Bunch of Dishonorable Basta*ds"
Fixed

Last edited by W211 BEAST; 09-24-2010 at 07:20 PM.
Old 09-24-2010, 08:22 PM
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Originally Posted by Xposure
I got it back in January and filed one claim about 3 months ago for a audio gateway in the trunk that was killing my battery.

Ill try to scan the letter if I can find it when I get home.
When did they cancel on you?
Old 09-24-2010, 08:27 PM
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This is going to be interesting. I have had mine since last October and only have 2 payments left on it. How much you want to bet they let me make the last 2 payments then cancel it on me?
Old 09-24-2010, 10:37 PM
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This is really strange....has anyone verified that the contract states that they're able to cancel it, for any reason?

Also, even if they do, is that an unenforceable contract? It would seem to me that a contract is a contract, but maybe they can find a way to weasel out of it....very odd. Any legal eagles on here care to opine on the legality (or not) of their doing this?
Old 09-25-2010, 12:09 AM
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My current warranty is not through Chrysler. My past warranty for another car was not Chrysler either, but both spelled out their cancellation terms and neither stated that they could cancel it whenever they wanted unless it was the owner's fault (failure to maintain car, false info on application, car accident). My current warranty says they can only cancel with no reason if it is within 60 days of the warrantly inception. If Chrysler's warranty has similar provisions and they are not holding up their end of the contract, they are breaching it. You should look into a class action suit against them if it starts to affect alot of people.
Old 09-25-2010, 12:20 PM
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Originally Posted by Improviz
This is really strange....has anyone verified that the contract states that they're able to cancel it, for any reason?

Also, even if they do, is that an unenforceable contract? It would seem to me that a contract is a contract, but maybe they can find a way to weasel out of it....very odd. Any legal eagles on here care to opine on the legality (or not) of their doing this
There is no question that they can cancel the contract for any reason at any time, so long as they refund the prorated amount of the policy premium
Old 09-25-2010, 01:06 PM
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09' GL550, 05' S55 (sold), 04' Yukon Denali XL, 05' 745il (sold), 01' 740il (sold)
Just called chrysler

I just got off the phone with chrysler contract and mine is still active, mine is the maximum care 60/70. I explained the issues some people on the forum are having and he said they may want to call and see why, also he states that it could be other issues why it may be cancelled. One reason could be false info on signing up, obvious modification to the car (if an inspector has ben sent out), or the dealer wants to be an a$$ and report mods.
Old 09-25-2010, 01:34 PM
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Oliverk, on what are you basing your opinion? I've just read a CSC contract through and through 3 times, and the only out they have is if the vehicle is found to be ineligible for coverage.

Since the things which would render a vehicle inelligible for coverage are explicitly spelled out in the contract and do not explicitly state "for any reason", I'm wondering why you're claiming this is so. Tia...
Old 09-25-2010, 02:11 PM
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Originally Posted by nachilus
I just got off the phone with chrysler contract and mine is still active, mine is the maximum care 60/70. I explained the issues some people on the forum are having and he said they may want to call and see why, also he states that it could be other issues why it may be cancelled. One reason could be false info on signing up, obvious modification to the car (if an inspector has ben sent out), or the dealer wants to be an a$$ and report mods.
I think this is the culprit.
Old 09-25-2010, 09:06 PM
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I've owned the car for two years now, already out of warranty when I bought it. The major repairs so far are replacing one rear airmatic strut, two rear shocks, one rear caliper, alternator.
Old 09-25-2010, 09:39 PM
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Originally Posted by Improviz
Oliverk, on what are you basing your opinion? I've just read a CSC contract through and through 3 times, and the only out they have is if the vehicle is found to be ineligible for coverage.

Since the things which would render a vehicle inelligible for coverage are explicitly spelled out in the contract and do not explicitly state "for any reason", I'm wondering why you're claiming this is so. Tia...

Because there insuring you, and and insurer can cancel a contract whenever they want, same as you can leave the contract. the only difference is they will give you pro-rata and if you cancel you get short rate.


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