W211 AMG Discuss the W211 AMG's such as the E55 and the E63

Chrysler Warranty just cancelled my policy...

Old Sep 23, 2010 | 10:39 PM
  #26  
Scott Lenger's Avatar
Member
 
Joined: Aug 2009
Posts: 146
Likes: 0
From: Fair Oaks Ranch, Texas
E55, 911 Carrera, CLK350 Cab, Expedition - kid mover & huntin' truck
Do they have a cancellation for convenience clause in the contract?
Reply
Old Sep 24, 2010 | 12:26 PM
  #27  
MrKool's Avatar
Senior Member
15 Year Member
 
Joined: Oct 2006
Posts: 300
Likes: 0
Ooookkk... Thats definitely NOT a good news. I would be interested in knowing if they cancel the warranties that were purchased BEFORE May..!!
Reply
Old Sep 24, 2010 | 12:29 PM
  #28  
AUS-E55's Avatar
Senior Member
 
Joined: Jan 2009
Posts: 487
Likes: 6
From: Houston
CLK-63 BLACK/2014 E63S/2013 ML350
I just made a payment on mine and they said nothing at all about canceling it.
Reply
Old Sep 24, 2010 | 12:35 PM
  #29  
MrKool's Avatar
Senior Member
15 Year Member
 
Joined: Oct 2006
Posts: 300
Likes: 0
Originally Posted by AUS-E55
I just made a payment on mine and they said nothing at all about canceling it.
How long have you had the warranty for and how many claims?
Reply
Old Sep 24, 2010 | 12:54 PM
  #30  
AUS-E55's Avatar
Senior Member
 
Joined: Jan 2009
Posts: 487
Likes: 6
From: Houston
CLK-63 BLACK/2014 E63S/2013 ML350
Originally Posted by MrKool
How long have you had the warranty for and how many claims?
About 9 moutns and I have never made a claim
Reply
Old Sep 24, 2010 | 01:07 PM
  #31  
400RWHP's Avatar
Super Member
 
Joined: Sep 2009
Posts: 618
Likes: 3
2006 CL600
I've had mine for 10 months and my first and only claim was the supercharger chirp, along with some new pulley bearings, a couple TPMS sensors and a TPMS main unit, totalled $7817 in repairs so I'm waiting for the 'You're done' letter. I doubt mine will be accompanied by a refund though...

Last edited by 400RWHP; Sep 24, 2010 at 01:28 PM.
Reply
Old Sep 24, 2010 | 01:15 PM
  #32  
MrKool's Avatar
Senior Member
15 Year Member
 
Joined: Oct 2006
Posts: 300
Likes: 0
Originally Posted by 400RWHP
I've had mine for 10 months and my first and only claim was the supercharger shirp, along with some new pulley bearings, a couple TPMS sensors and a TPMS main unit, totalled $7817 in repairs so I'm waiting for the 'You're done' letter. I doubt mine will be accompanied by a refund though...
Well, lets wait before jumping to conclusion guys. So far, we have only had ONE report. Lets see if/when we get anymore.

Plus, your refund should be based on TIME, not amount in repairs I would think.
Reply
Old Sep 24, 2010 | 02:27 PM
  #33  
chawkins2001's Avatar
MBWorld Fanatic!
 
Joined: Jan 2009
Posts: 7,659
Likes: 67
From: Atlanta
2006 E55 AMG
Are you going to sell the car now Tal?

I have owned mine for 6 months without warranty and all I do is pull it out the garage, power on the tunes, wash it, wax it and pull it back in. With doing that is still cost me $1,200 in repairs.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Sep 24, 2010 | 05:22 PM
  #34  
Xposure's Avatar
Junior Member
 
Joined: Jul 2010
Posts: 64
Likes: 0
From: Livermore CA
CLS55 M6
Mine was cancelled as well along with a 800 dollar refund
Reply
Old Sep 24, 2010 | 05:45 PM
  #35  
MrKool's Avatar
Senior Member
15 Year Member
 
Joined: Oct 2006
Posts: 300
Likes: 0
Originally Posted by Xposure
Mine was cancelled as well along with a 800 dollar refund
Can you provide some more info..as to how long did you have it and claims etc?
Reply
Old Sep 24, 2010 | 05:48 PM
  #36  
Improviz's Avatar
MBWorld Fanatic!
20 Year Member
 
Joined: Sep 2002
Posts: 3,679
Likes: 0
CLS55 AMG
Originally Posted by tgoss
I just got a letter informing me that chrysler is canceling my service contract and they would be issuing me a refund
Could one of you guys maybe post a scan of the letter (of course, black out your personal info first! )? I'd like to see what they state in the thing.....
Reply
Old Sep 24, 2010 | 05:49 PM
  #37  
Xposure's Avatar
Junior Member
 
Joined: Jul 2010
Posts: 64
Likes: 0
From: Livermore CA
CLS55 M6
Originally Posted by MrKool
Can you provide some more info..as to how long did you have it and claims etc?

I got it back in January and filed one claim about 3 months ago for a audio gateway in the trunk that was killing my battery.

Ill try to scan the letter if I can find it when I get home.
Reply
Old Sep 24, 2010 | 06:17 PM
  #38  
MrKool's Avatar
Senior Member
15 Year Member
 
Joined: Oct 2006
Posts: 300
Likes: 0
hmmm...could they be cancelling EVERYBODY's policy..!!!!
Reply
Old Sep 24, 2010 | 06:25 PM
  #39  
tgoss's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Oct 2009
Posts: 2,771
Likes: 0
From: San Diego, CA
'13 GT-R AMS Alpha 9+, CLA45, E55
Originally Posted by chawkins2001
Are you going to sell the car now Tal
No, I love it too much and have too much $$$ in mods to get any of it back so I'll keep it for now. And Craig from RPM north found me a great warranty so I'll most likely pick that up even though it is 2X the cost of my CSC...

Originally Posted by Improviz
Could one of you guys maybe post a scan of the letter (of course, black out your personal info first! )? I'd like to see what they state in the thing.....
I don't have the ability to scan at home but here you go word for word (I just X'd out what isn't relavent):

"Dear TALXXXX XXXX,

Recently, coverage under the Chrysler Service Contract for the vehicle referenced above has been canceled.

A review of your account indicates payments were made for this policy in excess of the dollar amount of coverage provided, entitling you to a refund of $X,XXX.XX.

Please contact your selling dealer to obtain your refund. Should you have any questions, please contact Chrysler Group Service Contracts Customer Assistance Center at XXX-XXX-XXXX, between the hours of 8:00 a.m. and 8:00 p.m. EST.

Sincerely,

Chrysler Group Service Contracts"
Reply
Old Sep 24, 2010 | 07:16 PM
  #40  
W211 BEAST's Avatar
MBWorld Fanatic!
 
Joined: Feb 2008
Posts: 2,230
Likes: 1
From: Los Angeles, California
2006 E55 BEAST
Originally Posted by tgoss
I don't have the ability to scan at home but here you go word for word (I just X'd out what isn't relavent):

"Dear TALXXXX XXXX,

Recently, coverage under the Chrysler Service Contract for the vehicle referenced above has been canceled.

A review of your account indicates payments were made for this policy in excess of the dollar amount of coverage provided, entitling you to a refund of $X,XXX.XX.

Please contact your selling dealer to obtain your refund. Should you have any questions, please contact Chrysler Group Service Contracts Customer Assistance Center at XXX-XXX-XXXX, between the hours of 8:00 a.m. and 8:00 p.m. EST.

Sincerely,

A Bunch of Dishonorable Basta*ds"
Fixed

Last edited by W211 BEAST; Sep 24, 2010 at 07:20 PM.
Reply
Old Sep 24, 2010 | 08:22 PM
  #41  
400RWHP's Avatar
Super Member
 
Joined: Sep 2009
Posts: 618
Likes: 3
2006 CL600
Originally Posted by Xposure
I got it back in January and filed one claim about 3 months ago for a audio gateway in the trunk that was killing my battery.

Ill try to scan the letter if I can find it when I get home.
When did they cancel on you?
Reply
Old Sep 24, 2010 | 08:27 PM
  #42  
400RWHP's Avatar
Super Member
 
Joined: Sep 2009
Posts: 618
Likes: 3
2006 CL600
This is going to be interesting. I have had mine since last October and only have 2 payments left on it. How much you want to bet they let me make the last 2 payments then cancel it on me?
Reply
Old Sep 24, 2010 | 10:37 PM
  #43  
Improviz's Avatar
MBWorld Fanatic!
20 Year Member
 
Joined: Sep 2002
Posts: 3,679
Likes: 0
CLS55 AMG
This is really strange....has anyone verified that the contract states that they're able to cancel it, for any reason?

Also, even if they do, is that an unenforceable contract? It would seem to me that a contract is a contract, but maybe they can find a way to weasel out of it....very odd. Any legal eagles on here care to opine on the legality (or not) of their doing this?
Reply
Old Sep 25, 2010 | 12:09 AM
  #44  
cahiil55k's Avatar
MBWorld Fanatic!
 
Joined: May 2009
Posts: 1,044
Likes: 2
211-55
My current warranty is not through Chrysler. My past warranty for another car was not Chrysler either, but both spelled out their cancellation terms and neither stated that they could cancel it whenever they wanted unless it was the owner's fault (failure to maintain car, false info on application, car accident). My current warranty says they can only cancel with no reason if it is within 60 days of the warrantly inception. If Chrysler's warranty has similar provisions and they are not holding up their end of the contract, they are breaching it. You should look into a class action suit against them if it starts to affect alot of people.
Reply
Old Sep 25, 2010 | 12:20 PM
  #45  
Quadcammer's Avatar
MBWorld Fanatic!
 
Joined: Dec 2006
Posts: 4,949
Likes: 39
From: Clifton, NJ
96 and 08 911 turbos
Originally Posted by Improviz
This is really strange....has anyone verified that the contract states that they're able to cancel it, for any reason?

Also, even if they do, is that an unenforceable contract? It would seem to me that a contract is a contract, but maybe they can find a way to weasel out of it....very odd. Any legal eagles on here care to opine on the legality (or not) of their doing this
There is no question that they can cancel the contract for any reason at any time, so long as they refund the prorated amount of the policy premium
Reply
Old Sep 25, 2010 | 01:06 PM
  #46  
nachilus's Avatar
Senior Member
 
Joined: Feb 2009
Posts: 271
Likes: 1
From: Maryland
09' GL550, 05' S55 (sold), 04' Yukon Denali XL, 05' 745il (sold), 01' 740il (sold)
Just called chrysler

I just got off the phone with chrysler contract and mine is still active, mine is the maximum care 60/70. I explained the issues some people on the forum are having and he said they may want to call and see why, also he states that it could be other issues why it may be cancelled. One reason could be false info on signing up, obvious modification to the car (if an inspector has ben sent out), or the dealer wants to be an a$$ and report mods.
Reply
Old Sep 25, 2010 | 01:34 PM
  #47  
Improviz's Avatar
MBWorld Fanatic!
20 Year Member
 
Joined: Sep 2002
Posts: 3,679
Likes: 0
CLS55 AMG
Oliverk, on what are you basing your opinion? I've just read a CSC contract through and through 3 times, and the only out they have is if the vehicle is found to be ineligible for coverage.

Since the things which would render a vehicle inelligible for coverage are explicitly spelled out in the contract and do not explicitly state "for any reason", I'm wondering why you're claiming this is so. Tia...
Reply
Old Sep 25, 2010 | 02:11 PM
  #48  
Mantooth's Avatar
Super Member
 
Joined: Apr 2009
Posts: 720
Likes: 0
From: North Carolina
2004 E55 AMG
Originally Posted by nachilus
I just got off the phone with chrysler contract and mine is still active, mine is the maximum care 60/70. I explained the issues some people on the forum are having and he said they may want to call and see why, also he states that it could be other issues why it may be cancelled. One reason could be false info on signing up, obvious modification to the car (if an inspector has ben sent out), or the dealer wants to be an a$$ and report mods.
I think this is the culprit.
Reply
Old Sep 25, 2010 | 09:06 PM
  #49  
RonnieRenaldi's Avatar
Banned
 
Joined: Apr 2007
Posts: 1,207
Likes: 0
From: Denver, CO
SL55 AMG & BMW F10
I've owned the car for two years now, already out of warranty when I bought it. The major repairs so far are replacing one rear airmatic strut, two rear shocks, one rear caliper, alternator.
Reply
Old Sep 25, 2010 | 09:39 PM
  #50  
c43amgedmonton1
Guest
 
Posts: n/a
Originally Posted by Improviz
Oliverk, on what are you basing your opinion? I've just read a CSC contract through and through 3 times, and the only out they have is if the vehicle is found to be ineligible for coverage.

Since the things which would render a vehicle inelligible for coverage are explicitly spelled out in the contract and do not explicitly state "for any reason", I'm wondering why you're claiming this is so. Tia...

Because there insuring you, and and insurer can cancel a contract whenever they want, same as you can leave the contract. the only difference is they will give you pro-rata and if you cancel you get short rate.
Reply

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 01:58 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE